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Call Center Representative Jobs - Remote Work From Home & Flexible
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30+ days agoAs a Call Center Representative working from home, you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home...
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11 days agoFocus on either inbound and/or outbound assignments within the Call Center, which includes call management (answering inbound calls), outbound scheduling, authorization processing, inquiry reply, clinic-based scheduling. Bilingual Spanish required.
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30+ days agoProvide customer service by engaging in positive interactions with pet families. Answer a high volume of customer service calls in a work from home/ remote environment. Demonstrate dependability, flexibility, ownership, and sound judgment. Meet standards.
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New! 5 days agoAnswering inbound calls from customers regarding benefit enrollment. Authenticate callers, troubleshoot issues and answer questions related to plans. Provide basic information to help customers understand what is available and included in benefit...
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30+ days agoAnswer calls from incoming customers and dispense call information to the appropriate Branch or Service Contractor. Utilize current system to properly log and page service calls. Distribute faxes and electronic calls as needed. Follow current procedures.
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11 days agoThis position is responsible for answering incoming phone calls from existing customers regarding account information and offering information to potential customers. Taking new applications and processing payments via phone, documenting customer...
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New! 5 days agoHandling high volume inbound calls (40+/day), some outbound. Enrolling clients in benefits. Authenticating callers. Troubleshooting issues. Answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc.Do follow-up.
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23 days agoResponds to customer inquiries via telephone to provide problem resolution in accordance with the organization's service standards. Resolves basic or tier 1 payment and account related requests.
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18 days agoAnswer incoming calls and perform triage of inquiries. Respond to telephone and/or Internet inquiries from customers seeking information and/or resources, following a set standard. Collect relevant caller data to assist with measurement, tracking and...
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30+ days agoProvide excellent phone skills: clear, articulate communication to accurately describe our services to patients and collect information. Provide a superior customer service experience through the phone. Meet departmental goals for inbound and outbound...
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9 days agoThe Bilingual Call Center Representative I provides ridiculously nice phone service in both English and Spanish while collecting payments for medical expenses, offering solutions and negotiating repayment terms that balance the needs the of patients...
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10 days agoThe primary focus of this position is to respond and act on inbound customer call inquiries received through the claims call center. This position will need to exhibit problem-resolution skills and provide information and feedback to incoming callers...
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New! 3 days agoHandle inbound and outbound calls from customers regarding healthcare inquiries, concerns, and support requests. Provide accurate and empathetic responses to customer inquiries, ensuring their needs are met. Follow established call scripts and...
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New! 2 days agoMake an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation with a provider. 1+ year call center experience OR 2+ years general work experience required.
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15 days agoThe skill to take an average of 120-150 calls per shift which vary in complexity, from connecting callers to inpatient rooms, to notifying an on-call physician about an organ offer, to executing emergency plans. The ability to think critically...
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24 days agoRespond to high-volume inbound calls while compassionately handling questions/concerns. Schedule new patient appointments. Use trained sales techniques to reach company goals of appointments set and customer satisfaction. Various duties as assigned by...
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New! 5 days agoPromote positive customer relations while maintaining the highest standards of ethics, quality and professionalism. Identify and determine the best solution based on the issue and details provided by customers. Direct unresolved issues to the next...
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23 days agoReceives and screens all incoming calls. Enters referrals into Salesforce database system. Transfers all incoming calls to appropriate staff, unit, or department. Assist callers requesting MSP (Medicare Savings Program) application status information.
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New! 3 days agoHandles inbound calls. Review claims and respond to billing and account questions. Provides necessary claim and account status and updates. Conduct basic account and claim research. Must have at least 1 year of call center experience. Any related...
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New! 2 days agoTake part in peer side-by-side coaching..Report member complaints and escalations immediately to Member Engagement Managers. Monitor performance results including appointments, calls, handle time and productivity using designated reporting systems.
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New! 2 days agoMake an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain & schedule a free in-home/virtual health evaluation with a provider.Follow 20+ approved scripts, ensure members understand and are comfortable with terms.
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17 days agoRespond to customer inquiries in a courteous and professional manner regarding benefits and eligibility. Provide accurate information to resolve internal and external member and provider inquiries. Thoroughly and completely document all interactions.
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3 weeks agoServe as the first point of contact for Human Resources information for employees or managers that have questions related to benefits and other HR transaction needs. Process routine employee HR personnel transactions with a high degree of accuracy.
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1 week agoAgents will respond and document general calls regarding to SSD (Services for Students with Disabilities) Test Eligibility for SAT's. Communicate with students, parents, college admissions officers, high school counselors and test center supervisors...
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30+ days agoSuccessfully converts customer requests (calls and internet) for service into booked appointments. Must have a high school diploma and customer service experience. Full-time, WFH eligible.
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New! 3 days agoHandles inbound calls. Review claims and respond to billing and account questions. Provides necessary claim and account status and updates. Conduct basic account and claim research. Must have high school diploma or GED. Must have at least 1 year of...
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New! YesterdayMake and receive follow-up calls to and from medical equipment patients. Calls are patient follow ups for solicitation of resupply of existing products. Pay is $17 hourly. HS diploma and 1 year of customer service experience required.
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New! 4 days agoJob duties include but are not limited to: screening applicants over the phone, providing excellent customer service, and assisting clients in determining eligibility for Medicaid and state funded home and community long-term services.
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23 days agoResponds timely and satisfactory to resolve customer inbound calls and on-line contacts in support all pump models. Occasionally makes outbound calls as required through the same support line.Using approved communication guidelines, responds to customers.
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New! 5 days agoAs a Customer Service Representative, you may support our trade partners, consumers, and/or internal process partners via phone, chat, email or other technology for our Whirlpool Consumer Services organization. These interactions range from scheduling...
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30+ days agoRepresentatives in this position will follow-up with prospective students for one of our clients, and transfer the prospective student to an admission advisor for the school, once their basic information is confirmed. Must be a resident of Mississippi...
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11 days agoAnswering back-to-back calls, to provide caring and knowledgeable assistance to members and providers. Responding to customer inquiries in a courteous and professional manner regarding benefits, eligibility, claims payment and authorizations.
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New! 2 days agoAs a Call Center Supervisor, Customer Service, your primary responsibility is to oversee the day to day functions of a team of representatives. You will teach, train, and mentor representatives in a fast-paced environment to ensure success and a...
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30+ days agoMaintain up-to-date knowledge of both our internal policies and procedures, as well as our clients; including adherence to the Privacy Act and HIPAA as it relates to the confidentiality of information released. Maintain up-to-date knowledge of...
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30+ days agoWe are looking for experienced licensed health insurance representatives looking to work from home 24 to 40 hours per week. As a work from home customer service rep you will be handling incoming calls from customers inquiring on their healthcare...
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New! 2 days agoThis role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program). Attains and maintains strict required attendance and...
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New! 2 days agoThis role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program). Responds to phone inquiries in a prompt, courteous...
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30+ days agoEngage in inbound and outbound calls with consumers looking to compare insurance rates. Ask qualifying questions to match them with the best insurance agent for their needs. Complete follow-up calls, inquiring about the consumer's experience and making...
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30+ days agoUses clinical knowledge and education to provide efficient flow of clinical and non-clinical information via phone in a call center setting. Registers patients, schedules appointments, procedures and testing. May obtain referral or insurance...
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New! 5 days agoIdentify and/or address customer needs by using appropriate needs identification methods, providing information or completing a service transaction in response to incoming questions regarding Bank products and/or services. Research customer complaints...
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New! YesterdayReceive communication of a client issue and analyze, research and resolve claim appeals through effective use of provider contract rates and fee schedule reimbursement considering products and contract association. Responsible for all customer service...
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30+ days agoRespond promptly, courteously, and knowledgeably to technical support inquiries. Provide top-tier support to customers with a goal of first call resolution. Educate customers on system installation/use, and help troubleshoot. Enable customer success...
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30+ days agoHiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Monitoring and evaluating agent performance, providing learning or coaching opportunities...
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30+ days agoTransact routine financial and non-financial activity on client accounts with both expediency and accuracy. Handle high volume of external inbound customer and sales agent inquiries. Demonstrate valuable interpersonal skills. Associates, or Bachelor's...
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9 days agoTake participant calls and provide accurate, satisfactory answers to their queries and concerns. De-escalate situations involving dissatisfied customers, offering patient assistance and support. Respond promptly to participants after thoroughly...
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26 days agoUses clinical knowledge and education to provide an efficient flow of clinical and non-clinical information via phone in a call center setting. Registers patients, and schedules appointments, procedures, and testing. Bachelors and Athletic Trainer cert.
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22 days agoUtilize standard technology such as a telephone, e-mail, and web browser. Assist callers with filling out online applications and submitting them electronically to the plan provider for processing. Navigate to the appropriate pre-scripted responses...
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30+ days agoThe Sales Development Representative's role is to call health plan members and schedule them for appointments with our Registered Dietitians (RDs) so that they can start their journey to a healthier life. You will be given contacts from our marketing...
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New! 4 days agoCustomer Service Representative needed for a remote position. Duties will include outbound calls for debt collection. Must type a minimum of 40 WPM. Customer service or call center experience is required.
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New! 2 days agoThe Customer Service Representative (CSR) is a member of the customer contact center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services by following standard scripts, policies, and procedures.
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