Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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FeaturedRespond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. Minimum six months customer service or administrative or call center experience required. Assist with Credit Bureau Requests...
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New! YesterdayAnswers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
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New! YesterdayTroubleshooting inquiries such as access requests, software updates, password resets, external connections to a laptop (Printers, monitors etc.), Windows suite. Provide technical customer support to client via phone, email and chat.
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New! YesterdayAble to learn, retain, and solution on numerous product offerings across several different businesses. Tiered promotional opportunities based on performance. Four-year college degree strongly preferred. Strong people skills. Organization and...
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FeaturedNew! YesterdayAnswer 50-70 incoming phone calls per day from customers and identify the type of assistance the customer needs. Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system...
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New! 2 days agoThis position is based in a dynamic, rapidly-changing call center.Receiving and placing telephone calls. Provides accurate, friendly customer service in a timely fashion. Build workorders and dispatch technicians. Place appointment reminder calls.
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FeaturedNew! 2 days agoInvestigate, resolve, and respond to overage and shortage claims using various methods including pulling and evaluating parcel and grid trips. Assign error case code accordingly based on the outcome of investigation. Consider approval for shipping errors.
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FeaturedNew! 2 days agoSupport with business systems and company system applications. Handle incoming calls and tickets from Dealers by either resolving the issue whenever possible, or by escalating the issue to the appropriate product team when necessary. This position acts...
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New! 2 days agoThis role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program). Responds to phone inquiries in a prompt, courteous...
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New! 2 days agoThis role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program). Attains and maintains strict required attendance and...
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FeaturedNew! 2 days agoInteracting with customers via inbound/outbound calls (in a call center environment) to gather supporting data to ensure invoice accuracy, resolving billing statement discrepancies, processing patient payments and setting up patient payment plans...
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New! 2 days agoWhat will you be doing? Mobile App Support. Customer Service. Inbound/Outbound Calls. What do you bring? FLUENT ENGLISH AND FRENCH CANADIAN SPEAKING. A degree desired but not required. Free training to upgrade your skills, including a free college...
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FeaturedNew! 2 days agoEnsures quality customer service for internal and external customers. Handles all incoming phone calls and identifies/assess customers' needs accurately and timely regarding potential third party liability. Solves problems systematically, using sound...
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New! 2 days agoAs a Call Center Eligibility Support Specialist for the state of Texas, you will provide customer service via phone to clients regarding various Texas Health & Social Service Programs, including Medicaid, SNAP, and CHIP. Equipment will be provided, but...
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New! 2 days agoResponsible for performing care management services in order to support members who require assistance in navigating their health care system. The care coordinator supports various teams to provide excellent customer service to the company's members.
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FeaturedNew! 2 days agoYou will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage...
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New! 2 days agoHandling inbound and outbound calls to and from customers to address their needs while adhering to internal service levels standards. Creates and/or follow-ups for up to 90 days on Long-Term Care (LTC) leads and opportunities entered in Salesforce.
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FeaturedNew! 2 days agoPerform intake of calls from members or providers regarding services via telephone, fax, EDI. Screens requests for appropriate referral to medical services staff. Approve services that do not require a medical review in accordance with the benefit plan.
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New! 2 days agoRetrieve and oversee the sending of written business communications. Handle incoming telephone calls. You will likely support business development and client referral goals by actively cross-selling and referring customers. Offer friendly, accurate...
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New! 2 days agoManage incoming calls or incoming post services claims work. Determine contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. Refers cases...
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FeaturedNew! 2 days agoUse telephone negotiating techniques to build and maintain company, customer and dealer relationships. Review payment history and account information. Minimum of 1 year of experience in customer service. Capacity to quickly change focus on work...
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New! 3 days agoYou ll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of products and services to effectively service and retain customers. You ll be an expert at simplifying the explanation of customer bills...
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FeaturedNew! 3 days agoIf you are looking to build a fulfilling career and are confident you can build rapport with guests while sharing your love of movies, TV shows and animated stories, consider joining us now and growing with us in the future. Do you excel at handling...
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FeaturedNew! 3 days agoAnswers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff. Documents and tracks contacts with members, providers and plan sponsors. The Customer Service...
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New! 3 days agoHandle inbound calls from new clients interested in Health & Dental, travel, and Life Insurance. Make outbound calls to clients who have shown interest in discussing our options. Assist clients through online chats, and other digital channels...
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New! 3 days agoService approximately 80-100 customer contacts per day. Provide price and availability, order status, and general customer information upon request. Interpret and communicate information from ERP system and customer portal to customers. Process...
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FeaturedNew! 4 days agoPerform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information. Use mail, email and phones to contact customers to discuss, negotiate...
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New! 4 days agoConsistently provide outstanding customer service to clients. Moderating and responding to website questions and reviews. Work with other members of the team to resolve complex issues. Maintain an excellent working knowledge of all company products...
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New! 4 days agoJob duties include but are not limited to: screening applicants over the phone, providing excellent customer service, and assisting clients in determining eligibility for Medicaid and state funded home and community long-term services.
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New! 4 days agoCustomer Service Representative needed for a remote position. Duties will include outbound calls for debt collection. Must type a minimum of 40 WPM. Customer service or call center experience is required.
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New! 4 days agoProvide accurate, friendly customer service in a timely fashion. Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers. Retrieve and oversee the sending ...
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New! 4 days agoBuild and maintain customer satisfaction and trust by graciously listening to denote customer concerns and effectively applying learned product and systems knowledge. Adapt and modify communication style to provide a positive, consistent, empathetic...
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New! 4 days agoServes as a first point of contact for Human Resources information for employees/managers that have questions related to benefits and other HR transaction needs.Responsible for processing routine employee HR personnel transactions accurately and promptly.
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New! 4 days agoWe are currently seeking an experienced full-time Customer Service Representative that will be responsible for providing exceptional customer service to our current clients and new prospects when they call in for assistance. Pay will be $15/hr until...
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New! 4 days agoGeneral job duties include assisting customers to find the right product or service for their needs, tracking and logging customer interactions, resolving complaints, and connecting them with specialists or managers when you cannot answer their questions.
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New! 4 days agoSeeking a call center sales associate for a option for remote position. The incumbent will be expected to make 50 - 80 calls per day (leads provided), and must have a passion/heart for animals, and at least 3 years of recent office experience...
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New! 4 days agoWith the customer being the main focus, this role will take a proactive approach to every customer interaction, to ensure a high-quality experience. This role is primarily accountable for handling, resolving, and communicating service requests from...
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New! 4 days agoYou will be handling inbound sales calls, making outbound calls, and handling online interactions with clients who have expressed interest in discussing our products in a professional, effective manner. Telephone sales, or call centre experience.
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FeaturedNew! 4 days agoAnswer incoming phone calls in a timely and courteous manner. Answer basic questions and assist customers with diagnosing and troubleshooting equipment. Call center experience preferred but not required, will train anyone that has retail/food industry...
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FeaturedNew! 4 days agoResponsibilities include registration for 30+ global conferences, booking hotel reservations, making changes to attendees' profiles, addressing conference-related inquiries, and fulfilling leadership requests. Required past experience in Customer...
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New! 5 days agoActs as a single point of contact for a specific account. Handles customer needs and complaints in a timely manner. Consult with clients and referral sources on products and necessary equipment. Obtains all documentation to be scanned and batched...
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New! 5 days agoHandling high volume inbound calls (40+/day), some outbound. Enrolling clients in benefits. Authenticating callers. Troubleshooting issues. Answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc.Do follow-up.
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New! 5 days agoAnswer inbound calls from customers to provide them with accurate product and service information. Follow-up on all customer requests via phone, chat and email. Provide loan extensions and process loan payments. Identify, research, and resolve customer...
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New! 5 days agoAnswering inbound calls from customers regarding benefit enrollment. Authenticate callers, troubleshoot issues and answer questions related to plans. Provide basic information to help customers understand what is available and included in benefit...
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New! 5 days agoResponsible for interacting with customers to provide information in response to inquiries about programs & services in a contact center.Record customer interactions & transactions, by documenting details of inquiries, complaints, comments, and actions.
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New! 5 days agoRespond to customer inquiries in a courteous and professional manner regarding benefits and eligibility. Provide accurate information to resolve internal and external member and provider inquiries. Thoroughly and completely document all interactions.
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New! 5 days agoRespond to customer inquiries in a courteous and professional manner regarding benefits and eligibility. Provide accurate information to resolve internal and external member & provider inquiries. Thoroughly & completely document all customer interaction.
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New! 5 days agoAs a Customer Service Representative, you may support our trade partners, consumers, and/or internal process partners via phone, chat, email or other technology for our Whirlpool Consumer Services organization. These interactions range from scheduling...
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New! 5 days agoTier one calls including authenticating callers, troubleshooting issues, answer general questions. Handling over 50 inbound calls per day, outbound as needed. Heath insurance background beneficial. Dedicated, quiet workspace with high speed...
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New! 5 days agoManage the day-to-day progress of the Patient Support team, including but not limited to functions related to new patient intake, monthly recurring orders, change order prescriptions and billing inquiries to assist callers without having to transfer to...