Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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FeaturedConduct complex financial analysis, reporting and consulting to internal business partners. Support the achievement of corporate financial and growth goals by providing management with necessary financial information and analysis pertaining to...
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FeaturedDesigns, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for...
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FeaturedRespond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. Minimum six months customer service or administrative or call center experience required. Assist with Credit Bureau Requests...
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8 days agoYou will improve how millions of people access and interact with our products, the way business partners support our customers and use data, as well as explore new technologies to better meet those needs. 3 years of experience. 100% remote work.
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New! YesterdayGreets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Efficiently updates and verifies patient demographics, insurance, and contact information, and assists...
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New! YesterdayProvide phone support for incoming calls from external dealers/customers as well as internal customers. Review and apply new business funds to the dealers' accounts for all lines of business. Review Debit/Credit report to ensure business is processed...
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New! YesterdayAnalyze large corpuses of conversations using the latest research in NLP (e.g., LLMs): an example analysis might be "what are the key behaviors that top sales agents do that lead a sale?" and making that analysis repeatable to be used across different...
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New! YesterdayWork with expert data practitioners to design and develop solutions to high-impact, complex data problems. Work with our team and our clients to develop enterprise-grade data platforms, services, and pipelines. Ability to hold a position of public...
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New! YesterdayProficiency in Python, SQL, data visualization, and data storytelling, as well as standard NLP analysis and workflows. 3+ years' experience working with and analyzing large data sets to solve customer problems (Bonus: part of that with language/text...
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New! YesterdayHe or she conducts research to respond to more difficult customer inquiries and answers, documents and monitors call center interactions. We are providing contact center support for a client as they go through a 401K choice option for their employees.
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FeaturedNew! YesterdayAs an Engineer III, you will meaningfully contribute to the software that churches rely on every day. In this particular role, you will be involved in supporting existing features and developing new features for our Finance product.
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New! YesterdayPartner and align with business leaders, stakeholders, product managers and internal teams to understand the business and product challenges and goals and address them using predictive analytics in a globally distributed environment.
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New! YesterdayFollowing a training period Customer Service Representatives communicate with customers by telephone, email and other omni channels, offering friendly, helpful, effective solutions that ensure they are left feeling completely satisfied with the outcome...
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New! YesterdayHe or she provides basic support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interactions. Handles inbound calls and makes follow-up outbound calls regarding benefit, pension, and 401K plans to...
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New! YesterdayAnswers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
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New! YesterdayA team of exceptional people who celebrate our community by being supportive and creative all the way. The head of data once was developing mind-reading helmet; a software developer has his certified psychological practice; QA-vet; QA-skipper; and a...
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New! YesterdayThis role will support our Medicare Secondary Payer (MSP) clients. This is aproduction based position where the employee is responsible to make a large number of outbound calls to insurance carriers, employers & members. The individual must be able to...
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New! YesterdayAs a Claims Phone Support Representative at TII, you provide exceptional customer service to ensure our travelers receive the timely, professional attention they deserve. Using your expert phone skills, you confidently provide our insureds with...
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New! YesterdayDiscuss prospective students' background, goals, and objectives to determine fit with academic programs. Forward qualified student inquiries to enrollment counselor depending on the area of interest. Respond to prospective new student inquiries via...
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New! YesterdayMaintain the Credit Specification documents and translate new business requirements into clear technical specifications. Perform User Acceptance Testing and Production Verification Testing on all Credit Strategy changes. Develop repeatable and scalable...
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New! YesterdayEnsure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. Respond to customer queries via email and telephone in a timely manner. Bilingual English/Spanish required.
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New! YesterdayThe Senior Data Analyst leverages its advanced knowledge of data, modeling, optimization, and tools. Applies disciplined analytics to predict behavior and optimize programs and products to maximize revenue growth. Utilizes advanced or predictive...
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New! YesterdaySeeking a customer service advisor for a hybrid remote position. Responsibilities include focusing on the customer and working on fast-paced, motivated teams, receiving coaching and feedback from highly trained supervisors, learning about green...
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FeaturedNew! YesterdayYou'll be the part of the team to provide senior leadership, triage, and technical support to the technical support team for our client's high-end luxury appliance brand. You'll work closely with the Field Service, Call Center, and Parts teams to...
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New! YesterdayAs a Revenue Solution Architect/Technical Account Manager, you will draw on your customer-facing skills and technical acumen to help customers successfully manage and adopt Zuora products. Your previous experience with financial infrastructure, program...
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New! YesterdayResponsible for the development of data strategies to shape the future of the company as a data-centric organization. Designs, creates, deploys, and manages the organization's data architecture Develops and supports data pipelines, application...
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New! YesterdayDevelops technical skills, absorbs professional knowledge quickly, and performs assigned technical tasks including study, analysis, and occasional programming to prove out a hard problem. Work as a Senior Data Analyst for a US utility client to manage...
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New! YesterdayData volumes are crazy high, and your job is also to improve the throughput and reliability of data ingests to cope with increasing data volumes. Imports to catalogs peak at 30k ops/s., and in terms of indices, we can store hundreds of thousands of...
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FeaturedNew! YesterdayOnboard new customers and work collaboratively across teams to ensure a successful journey. Regular customer communication to discuss program needs, elearning plans, transcripts, concerns, etc. Building rapport with customers through quality...
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New! YesterdayTroubleshooting inquiries such as access requests, software updates, password resets, external connections to a laptop (Printers, monitors etc.), Windows suite. Provide technical customer support to client via phone, email and chat.
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New! YesterdayPartner with the data infrastructure engineering team to understand and help evolve and maintain our data warehouse and the ELT that feeds it. Build a best-in-class data platform to drive critical business decisions Partnering with all of our internal...
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New! YesterdayRecord and monitor every customer inquiry throughout the lifecycle, accountable for tracking every ticket (from calls, emails, incidents, and inquiries) logged by the MSD from the entry of the ticket to the disposition of the reported incident.
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New! YesterdayRespond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data...
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New! YesterdayRespond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data...
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New! YesterdayIndependently prepare monthly, weekly, and ad hoc reports as necessary including key business metrics reports, performance reports, and dashboards with consistency and accuracy. Perform analysis of data and form conclusions/recommendations based on...
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New! YesterdayThe Customer Care Representative (CCR) position is the primary point of contact for residential and small commercial customers who contact the Customer Care Center by phone, fax, chat, email, and mail. The CCR is responsible for interacting with...
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FeaturedNew! YesterdayYou'll be the friendly voice of our client to provide superior service to customers, servicers, field technicians, and dealers for our client's high-end luxury appliance brand. You'll provide support through inbound/outbound calls and emails to support...
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New! YesterdayAs a Guest Experience Customer Support Specialist, you will review and address all escalated Tier 2 Front-End and Guest Engagement issues, focus on documentation and continued training for the Tier 1 team, and work with the Front-end and Guest...
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New! YesterdayCollect outstanding balances while promoting the Company's reputation for integrity. Make outgoing calls to customers with outstanding balances. Maintain an outgoing call volume consistent with the goals of the team. Answer telephone calls in phone...
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FeaturedNew! YesterdayYou'll listen to the caller and use your technical expertise, and passion for outstanding customer service, to answer questions about products and services, or troubleshoot technical issues to find solutions. Strong computer knowledge, including...
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New! YesterdaySpeak with customers via live chat, phone, and email to help them with their accounts and help them fix problems with their accounts. Speak to leads about the benefits and features of software products. Write articles for our help center on how to use...
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New! YesterdayPerform routine monitoring and reporting of loss across all of the company's products, cross functional internal discussions to establish and maintain guidelines, procedures, and common tracking and reporting, and optimize workflows/policies.
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New! YesterdayMake and receive follow-up calls to and from medical equipment patients. Calls are patient follow ups for solicitation of resupply of existing products. Pay is $17 hourly. HS diploma and 1 year of customer service experience required.
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New! YesterdayAble to learn, retain, and solution on numerous product offerings across several different businesses. Tiered promotional opportunities based on performance. Four-year college degree strongly preferred. Strong people skills. Organization and...
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FeaturedNew! YesterdayAnswer 50-70 incoming phone calls per day from customers and identify the type of assistance the customer needs. Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system...
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New! 2 days agoProvides comprehensive data services to clients including data structure design, governance, quantitative analysis and programming. Analyzes data requirements from multiple parties, and consults with clients as needed, to create (program) data...
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New! 2 days agoAct as principal designer and reviewer for new data models and provide coaching on data modelling and process design. Work with technology & IT teams across housing, financial and educational industries to build technology solutions in support of...
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New! 2 days agoPartner with senior business, product, and engineering leaders to develop strategic goals and direction needed to continuously enhance the company's technology platforms. Be a technical leader for the data science team, helping institute best...
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New! 2 days agoProvides input and develops recommendations for process and customer service improvements. Stays abreast of financial crimes risk trends, relevant regulations and compliance standards. Monitors and analyzes various information provided through...
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New! 2 days agoProvide thought leadership to drive key Marketing strategic initiatives, and help develop both short-term and long-term policies. Help shape our Product-Led Growth (PLG) strategies and provide financial support to guide investment discussions.