Call Center Jobs - Remote Work From Home & Flexible (Page 4)
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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New! 5 days agoRepresent, serve as a speaker, and engage customers, prospects, industry analysts and influencers, and other related parties at inperson and virtual company and industry events and conferences, sharing 8x8's vision for contact center and XCaaS...
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New! 5 days agoIdentify and/or address customer needs by using appropriate needs identification methods, providing information or completing a service transaction in response to incoming questions regarding Bank products and/or services. Research customer complaints...
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New! 5 days agoThe member engagement specialist will perform outbound calls to members of health plans in a discussion about the benefits of the company's programs, and how our services can help and will schedule initial consultations for members.
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New! 5 days agoProvide evidence-informed information and referral, brief supportive counseling, crisis intervention, suicide prevention support, and follow up to callers and chat/text visitors who are in emotional distress. Utilize resource referral database to...
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New! 5 days agoHandle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide. Receive and apply feedback from managers to improve call quality. Efficiently guide conversations and apply sales techniques to convert calls...
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New! 5 days agoHandle 80-100 incoming back-to-back calls daily to book quality reservations for our three brands worldwide. Receive and apply feedback from managers to improve call quality. Efficiently guide conversations and apply sales techniques to convert calls...
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New! 5 days agoIn this role, you will connect with clients via inbound phone calls to assist with their account-related inquiries, function as a subject-matter expert, and cultivate an excellent client experience.
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New! 5 days agoYour role as a Credit Analyst in the DSC is to help our dealers grow their businesses by aiding them with resolving open requirements on their customer applications as well as other items they need assistance with quickly, compliantly while delivering...
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New! 5 days agoYou will be executing a wide variety of tasks including managing inbound and outbound calls, conducting research on claim status, and investigating requests. Your hard work and commitment to providing service will ensure that providers feel that they...
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New! 5 days agoFields incoming calls from customers regarding orders for products. Achieves SLA targets and call metrics to ensure high customer satisfaction. Understands order entry and processing procedures. Takes full accountability for customer satisfaction...
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FeaturedNew! 5 days agoDemonstrated ability to perform at a high level to support a high volume of inbound calls. Excellent verbal and written communication skills; proficient reading skills required. Multi-tasking skills, showcased through the use of several applications...
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New! 5 days agoYou are curious, you ask questions, and you are calm and reassuring to our customers as you secure services such as towing, lockout, tire changes, fuel delivery, and electric vehicle charging. You verify the customer's safety throughout the call...
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New! 5 days agoEducating callers in a conversational manner utilizing probing questions. Make outbound calls in a courteous and efficient manner while utilizing listening and comprehension skills and proper grammar. Provide optimal caller experience by effectively...
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New! 5 days agoSeeking a CX leader who excels at fostering deep and genuine relationships while leveraging data to drive innovative and effective solutions. As a valuable member of our leadership team, your influence will extend across every facet of the customer...
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New! 5 days agoWe are actively seeking a Patient Services Representative professional that is a certified medical assistant that has an empathetic demeanor and positive attitude to join our remote workforce! We need someone who enjoys making a difference, and can...
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New! 6 days agoThis person will be responsible for scheduling specialty procedures, taking a high call volume, charting patient information, and getting quotes for procedures based off insurance. Preferably this individual will come from a Radiology scheduler or...
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New! 6 days agoOur trained health counselors will guide our patients every step of the way while our physicians are ready to diagnose & deliver treatment. We provide innovative health care services through the elegant mixture of technology, science and patient care.
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New! 6 days agoReceive inbound support calls and online chat inquiries from customers to answer technical questions, troubleshoot and solve technical issues on our equipment, applications, faxing, call quality and call failing issues. Communicate using phone...
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New! 6 days agoCandidates will be monitoring where the status of the loan is and track activity of the borrower. This activity could be around if they have made some sort of payments, if they have called to set up a payment plan, if there is a payment plan set up...
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FeaturedNew! 6 days agoAnswer questions and resolves issues as a single-point-of-contact based on phone calls, plan sponsors, PSS/ISO, members and providers. Provide customized interaction based on customer preference and individualized needs, creating an emotional...
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1 week agoAnswer incoming calls, confirm scheduled appointments. Respond to and resolve voicemail messages, abandoned and missed calls from customers. Respond to customer requests (email, webchat, text) to resolve issues. Deliver call scripts clearly, be...
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1 week agoAgents will respond and document general calls regarding to SSD (Services for Students with Disabilities) Test Eligibility for SAT's. Communicate with students, parents, college admissions officers, high school counselors and test center supervisors...
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1 week agoDemonstrate strong communication skills to handle both inbound & outbound customer phone calls. Manage a portfolio of impaired or at-risk mortgage and personal borrowers and implement appropriate case strategies. Work independently, overcome obstacles...
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1 week agoRole will be responsible for providing direct customer service and technical support to users of their course products and platformsIdeal candidate will have strong analytical skills and a "think out of the box" mentality.Communicate with various users.
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1 week agoPrevious Customer Service Experience. Great Communication Skills. Ability to Multi-Task. Ability to Adapt to Multiple Clinet Based Programs. Meet Daily and Weekly Call Quotas. This is a long term position that could lead to a permamant position with...
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8 days agoCarrying out quality checks on the referencing team's work. Providing clear and structured feedback. Keeping management updated on team quality performance and any areas of concern. Analysing any trends or repeated errors and suggesting improvements.
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8 days agoIdentifies and meets customer needs through providing advice, guidance and education to customers on the full ranges of bank products and services the company offers. High School Diploma or GED. Troubleshoots client's electronic and mobile banking...
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8 days agoConduct outbound phone calls to potential customers using warm leads provided. Visit current clients/potential clients evaluate needs or promote digital freight forwarding sales & services. Assist in the field and in the office as needed. Answer client...
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8 days agoCompleting sales and enrollments. Inbound Calls - NO Cold-Calling. Identifying new opportunities to increase product sales. High-School Diploma or GED. 1+ years of Customer Service or Sales Experience. MUST RESIDE IN Florida.
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8 days agoProvide evidence-informed information and referral, brief supportive counseling, crisis intervention and suicide prevention support to callers and/or chat/text visitors who are in emotional distress. Conduct assessments in accordance with program...
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Featured8 days agoAs a Customer Service Representative, you will provide inbound customer care, primarily over the phone and email. You'll bring your expertise in streaming support to deliver exceptional customer service and solutions to resolve billing issues...
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8 days agoDefine and track key performance indicators that reflect provider/patient-centric goals, such as first call resolution rates, satisfaction scores, and call handling time. Strong understanding of contact center operations, including knowledge of...
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8 days agoReceive, categorize, respond to, and escalate support tickets received through web forms and direct email contact from users of our various services. Have a minimum of two years' experience in a customer or provider services field, preferably...
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9 days agoProvide exceptional customer service to our client's customers.Assist with account resolution by communicating account information, offer solutions & establishing payment arrangements. Handle high volumes of inbound & outbound calls.Needs a quiet space.
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9 days agoAnswer incoming phone calls from customers, caregivers, and applicable referral sources regarding various medical supplies. Ability to handle high call volumes day to day. Navigate multiple computer programs throughout the workday. Process orders for...
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9 days agoPlan and monitor employee rewards program. Analyze individual counselor adherence/Quality as well as overall team metrics as well as make recommendations to supervisors and management for rewards. Assist with IT related concerns by trouble shooting...
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9 days agoThe Customer Care Specialist is responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day.
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9 days agoBe well-versed in all Invitae processes and policies to respond clearly to high volume billing inquiries. Maintain appropriate response time in various communication platforms (Example: phone calls, chats, emails, portal inquiries, etc). Identify...
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9 days agoWe are looking for a Tier 2 representative to deliver world class technical support and build customer satisfaction and loyalty by troubleshooting all inquiries regarding products over the phone and online. We need a resourceful and attentive...
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9 days agoRetrieve and oversee the sending of written business communications. Offer friendly, accurate customer service in a timely fashion. Receive and place telephone calls. By being successful in your role, you will facilitate business development and...
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9 days agoThe Bilingual Call Center Representative I provides ridiculously nice phone service in both English and Spanish while collecting payments for medical expenses, offering solutions and negotiating repayment terms that balance the needs the of patients...
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9 days agoPlaces and receives phone calls to/from patients of our clients to gather payment for medical expenses. Offers solutions and negotiates repayment terms that balance the needs of the client, patient, and business. Collects demographic...
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9 days agoTroubleshoot and guide customers through questions and issues with their Account, Billing, or other transactional inquiries. Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
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9 days agoRespond to customer-submitted live chats and emails in a timely manner Queue-based, typing work will account for approximately 90% of the role. Live Chat is our primary channel of support in this role. Troubleshoot and guide customers through questions...
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9 days agoCustomer Support Associates are on the front lines working with our customers every single day to ensure that issues with their accounts are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an...
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9 days agoAnswer phones remotely in a timely manner. Promptly relay issues and concerns to appropriate area. Schedule pickups and deliveries as needed. Relay delivery date changes to customers. Schedule material fulfilments (i.e. Prescriptions, boxes, shipping...
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9 days agoContact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to...
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9 days agoSupport client engagement efforts by responding to incoming phone calls, chats, and resolving tickets in a timely manner utilizing the Zendesk Support Software. Work cross-functionally and at multiple levels both internally and externally with key ...
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9 days agoManage and place incoming telephone calls. Offer friendly, accurate customer service in a timely fashion. May support business development and client referral goals by actively cross-selling and referring customers. Retrieve and oversee the sending of...
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9 days agoHandle 80-100 incoming back-to-back calls daily to book quality reservations for our three brands worldwide. Receive and apply feedback from managers to improve call quality. Efficiently guide conversations and apply sales techniques to convert calls...
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