Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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New! YesterdaySeeking a customer service advisor for a hybrid remote position. Responsibilities include focusing on the customer and working on fast-paced, motivated teams, receiving coaching and feedback from highly trained supervisors, learning about green...
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FeaturedNew! YesterdayOnboard new customers and work collaboratively across teams to ensure a successful journey. Regular customer communication to discuss program needs, elearning plans, transcripts, concerns, etc. Building rapport with customers through quality...
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New! YesterdayCollect outstanding balances while promoting the Company's reputation for integrity. Make outgoing calls to customers with outstanding balances. Maintain an outgoing call volume consistent with the goals of the team. Answer telephone calls in phone...
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New! 2 days agoThis position is based in a dynamic, rapidly-changing call center.Receiving and placing telephone calls. Provides accurate, friendly customer service in a timely fashion. Build workorders and dispatch technicians. Place appointment reminder calls.
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New! 2 days agoThe Specialist of Customer Service performs all customer service and collection activities across the Revenue Cycle. Job duties include, but are not limited to, answering patient questions regarding statements, posting guarantor payments, setting up...
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FeaturedNew! 2 days agoInteracting with customers via inbound/outbound calls (in a call center environment) to gather supporting data to ensure invoice accuracy, resolving billing statement discrepancies, processing patient payments and setting up patient payment plans...
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FeaturedNew! 2 days agoPerform intake of calls from members or providers regarding services via telephone, fax, EDI. Screens requests for appropriate referral to medical services staff. Approve services that do not require a medical review in accordance with the benefit plan.
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New! 2 days agoBe responsible for working with insurance companies and medical billing staff to manage the billing/reimbursement process. Receive inbound and place outbound calls regarding medical and/or pharmacy benefit investigation. Employee will utilize data from...
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New! 2 days agoManage incoming calls or incoming post services claims work. Determine contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. Refers cases...
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New! 2 days agoProvide ongoing support to families after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction. Document accurate and complete notes of all family and caregiver interactions in CareLinx's EHR...
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New! 2 days agoTake part in peer side-by-side coaching..Report member complaints and escalations immediately to Member Engagement Managers. Monitor performance results including appointments, calls, handle time and productivity using designated reporting systems.
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New! 2 days agoMake an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain & schedule a free in-home/virtual health evaluation with a provider.Follow 20+ approved scripts, ensure members understand and are comfortable with terms.
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New! 3 days agoObserves, documents & reports on client feedback/concerns & provides practical solutions to evolve & continuously improve upon client service experience.Liaises with business partners to modify/develop new and existing information and channel delivery.
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New! 3 days agoThis position handles inbound customer service calls. Provides timely, effective and professional responses to a variety of customer inquiries while consistently ensuring delivery of exceptional customer experience during every interaction.
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FeaturedNew! 3 days agoAssist Driver Assistance Program customers with delivery of safety services such as Emergency Assistance, Automatic Collision Notification, Hands-free Destination Assist, Stolen Vehicle Locator and more.
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FeaturedNew! 3 days agoAssist Driver Assistance Program customers with delivery of safety services such as Emergency Assistance, Automatic Collision Notification, Hands-free Destination Assist, Stolen Vehicle Locator and more.
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New! 3 days agoHandle inbound calls from new clients interested in Health & Dental, travel, and Life Insurance. Make outbound calls to clients who have shown interest in discussing our options. Assist clients through online chats, and other digital channels...
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New! 4 days agoTake inbound calls from drivers who need help with anything from a flat tire to a breakdown. Work with a team of service providers to connect the customer with immediate support. Log interactions with customers in our tracking system. Provide positive ...
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New! 4 days agoSeeking a call center sales associate for a option for remote position. The incumbent will be expected to make 50 - 80 calls per day (leads provided), and must have a passion/heart for animals, and at least 3 years of recent office experience...
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New! 4 days agoSell existing Brightwheel customers on additional products in a persuasive and informative manner. Call existing customers to assess their engagement level with the company, identify problems, and drive to a resolution. Tailor each call to the specific...
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New! 5 days agoHandling high volume inbound calls (40+/day), some outbound. Enrolling clients in benefits. Authenticating callers. Troubleshooting issues. Answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc.Do follow-up.
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New! 5 days agoResponsible for interacting with customers to provide information in response to inquiries about programs & services in a contact center.Record customer interactions & transactions, by documenting details of inquiries, complaints, comments, and actions.
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FeaturedNew! 5 days agoIn this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as...
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New! 5 days agoAnswer inbound customer inquiries via phone calls, emails, and chat. Manage customer inquiries in a timely manner while providing exceptional customer service. Offer basic troubleshooting to customer including product knowledge, recommendations, and...
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New! 5 days agoAssist customers with issues and concerns they are experiencing during the use of the product and/or service. Document call-related information for auditing and reporting purposes. Maintain and update customer information as necessary. Upsell current...
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New! 5 days agoResponsible for maintaining industry standards for the A/R. Handle incoming calls from patients and insurance companies regarding claims, patient balances and payments. Review accounts that have partial or under payments. Post contractual adjustments...
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FeaturedNew! 5 days agoIn this role, you will be responsible for delivering an exceptional customer experience by responding to calls --- and occasionally, email and/or chat -- related to benefits, coverage, plan options, claims, payments, and other general questions...
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New! 6 days agoOur trained health counselors will guide our patients every step of the way while our physicians are ready to diagnose & deliver treatment. We provide innovative health care services through the elegant mixture of technology, science and patient care.
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FeaturedNew! 6 days agoAnswer questions and resolves issues as a single-point-of-contact based on phone calls, plan sponsors, PSS/ISO, members and providers. Provide customized interaction based on customer preference and individualized needs, creating an emotional...
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1 week agoRole will be responsible for providing direct customer service and technical support to users of their course products and platformsIdeal candidate will have strong analytical skills and a "think out of the box" mentality.Communicate with various users.
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8 days agoCompleting sales and enrollments. Inbound Calls - NO Cold-Calling. Identifying new opportunities to increase product sales. High-School Diploma or GED. 1+ years of Customer Service or Sales Experience. MUST RESIDE IN Florida.
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9 days agoProvide exceptional customer service to our client's customers.Assist with account resolution by communicating account information, offer solutions & establishing payment arrangements. Handle high volumes of inbound & outbound calls.Needs a quiet space.
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9 days agoRespond to customer-submitted live chats and emails in a timely manner Queue-based, typing work will account for approximately 90% of the role. Live Chat is our primary channel of support in this role. Troubleshoot and guide customers through questions...
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9 days agoContact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to...
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10 days agoHandle incoming calls from customers. Answer questions, receive complaints, or troubleshoot. Company is looking for call center agent to work remotely, you can be anywhere in Canada.Must have your own work fom home equipment. Experience with software.
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10 days agoProcess customer requests and inquires for policy contract changes and disbursements. Responsible for mastering the internal business rules, processes and processing systems that support Voluntary Benefit Solutions products, to provide immediate and...
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10 days agoRespond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions....
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11 days agoAnswering back-to-back calls, to provide caring and knowledgeable assistance to members and providers. Responding to customer inquiries in a courteous and professional manner regarding benefits, eligibility, claims payment and authorizations.
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11 days agoAnswer inbound customer calls regarding their insurance policies. Conduct routine account services for our customers including billing, renewals, policy changes, cancellations, etc. Determine and understand the needs of the caller and provide accurate...
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11 days agoIdentify client and resident (customer) needs, clarify information, research every issue, and provide standard-setting solutions and/or alternatives Answer or make calls to clients to learn about and address their needs, complaints, or other issues....
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11 days agoProvide white glove internal client support for the entire organization. Provide end users with technical support to resolve hardware, software, network, and/or mobile device technical issues in a timely manner. Troubleshoot technical issues to...
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Featured11 days agoYou are a critical liaison between our patients, healthcare professionals and insurance carriers. You will verify insurance coverage in order to process patient prescription orders in a timely manner. Successful candidates in this role will possess an...
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Featured11 days agoAs a Benefits Verification Representative, you are a critical liaison between our patients, healthcare professionals and insurance carriers. You will verify insurance coverage in order to process patient prescription orders in a timely manner.
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Featured11 days agoAs a Benefits Verification Representative, you are a critical liaison between our patients, healthcare professionals and insurance carriers. You will verify insurance coverage in order to process patient prescription orders in a timely manner.
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11 days agoAccountable for engaging, educating, and qualifying new and existing members on our Surgery Care program offering and ensuring all benefits are clearly articulated and understood. Depending on the client, offer additional services and then route the...
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13 days agoAs a Representative, you'll provide timely, efficient service for an assigned product and/or service center internal and external customer. You will ensure that we are providing extraordinary care to our customers through workflow management and meeting..
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13 days agoPerform call center responsibilities, such as making and taking high volume phone calls from customers and appraisers. Enter and assign scheduling requests, as necessary. Monitor vendor fees to ensure fee guidelines are being met, obtain management...
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Featured15 days agoHandle customer calls of varying types (i.e. service requests, billing questions, energy conservation advice, etc.) effectively and efficiently. Strong communication and active listening skills, as well as the ability to leverage probing questions to...
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Featured15 days agoRespond to and resolve, on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence. Help guide a...
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16 days agoAnswer inquiries and troubleshoots cases based on department SOPs and legal guidelines.Give exceptional customer service in a timely fashion. Document each call and e-mail into call tracking software, by subject, call type, and priority. Receive and...