Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
Job Search Results
1 to 50 of 78 for Call Center; Inbound Call; Outbound Call; Bachelor's/Undergraduate Degree
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New! 2 days agoProvides input and develops recommendations for process and customer service improvements. Stays abreast of financial crimes risk trends, relevant regulations and compliance standards. Monitors and analyzes various information provided through...
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New! 2 days agoReceives and responds to incoming customer/agent/employer inquiries. Assists customers with financial transactions. Maintains current knowledge of contract and product provisions and administration of the plan and the processing systems. Resolves...
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New! 2 days agoWhat will you be doing? Mobile App Support. Customer Service. Inbound/Outbound Calls. What do you bring? FLUENT ENGLISH AND FRENCH CANADIAN SPEAKING. A degree desired but not required. Free training to upgrade your skills, including a free college...
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FeaturedNew! 2 days agoUse telephone negotiating techniques to build and maintain company, customer and dealer relationships. Review payment history and account information. Minimum of 1 year of experience in customer service. Capacity to quickly change focus on work...
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New! 3 days agoObserves, documents & reports on client feedback/concerns & provides practical solutions to evolve & continuously improve upon client service experience.Liaises with business partners to modify/develop new and existing information and channel delivery.
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New! 3 days agoProvide specialized support for our customers through email, chat, and notably Enterprise customer phone support, with availability to work on the weekends. Bachelor's degree (or equivalent experience) and experience working in Customer Service...
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New! 4 days agoFirst line of contact for small business financing customers. Service the customer's needs from when their contract commences up until the end of their leases. A typical day in this role consists of handling an average of 50 inbound calls, completing...
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New! 4 days agoResolve basic to complex support issues including investigating and performing root cause analysis, proposing and implementing solutions, all while upholding a high level of accuracy. 2-3 years of customer support experience dealing with complex issues...
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New! 5 days agoReal time monitoring of agent's performance from all Inbound Member Call Center teams/sites. Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency. Monitor and track intra-day...
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New! 5 days agoManage the day-to-day progress of the Patient Support team, including but not limited to functions related to new patient intake, monthly recurring orders, change order prescriptions and billing inquiries to assist callers without having to transfer to...
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New! 5 days agoResponsible for managing customer service staff in receiving customer inquiries, investigating requests, answering questions and resolving problems. Maintains a high level of quality customer service. Maintains a current knowledge of products and...
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New! 5 days agoRepresent, serve as a speaker, and engage customers, prospects, industry analysts and influencers, and other related parties at inperson and virtual company and industry events and conferences, sharing 8x8's vision for contact center and XCaaS...
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New! 5 days agoProvide evidence-informed information and referral, brief supportive counseling, crisis intervention, suicide prevention support, and follow up to callers and chat/text visitors who are in emotional distress. Utilize resource referral database to...
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New! 5 days agoYour role as a Credit Analyst in the DSC is to help our dealers grow their businesses by aiding them with resolving open requirements on their customer applications as well as other items they need assistance with quickly, compliantly while delivering...
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1 week agoRole will be responsible for providing direct customer service and technical support to users of their course products and platformsIdeal candidate will have strong analytical skills and a "think out of the box" mentality.Communicate with various users.
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8 days agoConduct outbound phone calls to potential customers using warm leads provided. Visit current clients/potential clients evaluate needs or promote digital freight forwarding sales & services. Assist in the field and in the office as needed. Answer client...
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8 days agoProvide evidence-informed information and referral, brief supportive counseling, crisis intervention and suicide prevention support to callers and/or chat/text visitors who are in emotional distress. Conduct assessments in accordance with program...
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8 days agoReceive, categorize, respond to, and escalate support tickets received through web forms and direct email contact from users of our various services. Have a minimum of two years' experience in a customer or provider services field, preferably...
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Featured9 days agoThe Customer Assistance Specialist provide high quality customer service to client customers including consumers, health care professionals (HCPs), and client personnel. Documents interactions according to PPD and client guidelines. Identifies adverse...
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10 days agoCross-training across other contracts to provide inquiry response support during periods of high volume. Conducting research and data gathering, including manual and online literature searches using the World Wide Web and databases such as PubMed, Med...
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10 days agoResponsible for managing customer service staff in receiving customer inquiries, investigating requests, answering questions and resolving problems. Maintains a high level of quality customer service. Maintains a current knowledge of products and...
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10 days agoYou will spend your day responding to escalated questions and concerns through e-mail, Chat, and Phone, always while assuming positive intent of the customer. Experience in handling escalated customer service issues. Assist when needed in leadership...
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10 days agoAs a Customer Service Happiness Agent, you will spend your day responding to our Shopper's escalated questions and concerns through e-mail, Chat, and Phone, always while assuming positive intent of the customer. You will be helping the Customer...
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10 days agoProcess customer requests and inquires for policy contract changes and disbursements. Responsible for mastering the internal business rules, processes and processing systems that support Voluntary Benefit Solutions products, to provide immediate and...
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11 days agoProvide account support to identify solutions for customers with payment delinquencies. Perform skip-tracing and collection duties to determine customer contact information and make account payments current. Navigate through a variety of system...
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11 days agoThis position is instrumental in supporting the growth and success of our high-priority WATCHMAN business within the Cardiology division. As a valuable team member, you will be responsible for driving operational excellence and implementing strategic...
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11 days agoAs a member of the Customer Experience team, you will handle telehealth-based phone calls and email inquiries. Call drivers can include but are not limited to insurance verifications, benefits education, billing questions, prescription issues...
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11 days agoProvide white glove internal client support for the entire organization. Provide end users with technical support to resolve hardware, software, network, and/or mobile device technical issues in a timely manner. Troubleshoot technical issues to...
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11 days agoWorks with clinicians to manage logistical and scheduling elements of their respective patients' care plans. Assists clinicians with implementation and documentation of all elements of patient care plans. Works closely with clinicians to address...
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13 days agoRetention: You will use a forward thinking mindset to negotiate contracts and propose thoughtful solutions that provide mutually beneficial results for us and our clients. Collaboration: You will take inbound calls from customers and make outbound calls.
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2 weeks agoLead the Salesforce Sales Cloud strategy for Patient Nurturing programs, defining the roadmap for improvements. 5+ years of relevant business experience in product ownership/management, marketing, or call center operations. Minimum of a bachelor's...
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16 days agoDe-escalate and educate customers through clear and accurate exchange of information that leads to a successful resolution and improved marketplace safety. 4 year degree is a plus. 1 - 5 years of experience in customer service, user experience or...
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18 days agoPartner up with software / tech / finance companies (CTO/CEO/VP/Director level) to help them build out their team. Understand client needs via a video call. Negotiate agreements. Call candidates to qualify for your client(s). Relay information quick...
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18 days agoResolve customer cases via phone, live chat, and email in compliance with SLAs without sacrificing customer satisfaction. Troubleshoot platform issues reported by customers and urgently escalate them to team leads for further investigation. Bridge...
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18 days agoProvide excellent written and verbal support to consumers by answering inbound calls and emails received through our toll-free number, email and website. Offer best in class service to ensure that each and every consumer leaves the interaction feeling...
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19 days agoRespond promptly to a high volume of customer calls and e-mails regarding Disability and FMLA paperwork. Build strong value-based relationships with customers - a passion for customer interaction is a must!
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Featured20 days agoB2B outbound cold-calling, reaching C-level executives in small, mid and large-size companies, incorporating our signature Respectful Persistence. Ability to engage gatekeepers to identify and reach key decision-makers. Initiate calls to build rapport...
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22 days agoWorks cooperatively with other team members and departments to develop effective and timely solutions for customers. Strong technical troubleshooting and problem solving skills across a variety of platforms and proprietary products.
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22 days agoMonitor all assigned student accounts for accuracy in terms of expected payments on past due accounts. Experience in collection procedures and processes, with particular emphasis on dispute resolution and related transactions is highly desired.
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23 days agoAssist Supervisors and Management in meeting and exceeding daily, weekly, and monthly goals. Motivate and inspire the team to exceed operational goals. Work with new hire staff during their nesting period to answer questions, mentor, and provide...
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23 days agoResponds timely and satisfactory to resolve customer inbound calls and on-line contacts in support all pump models. Occasionally makes outbound calls as required through the same support line.Using approved communication guidelines, responds to customers.
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23 days agoAre you a Bilingual Customer Service Representative who lives within 1 hour of Madison, WI? As a Customer Service Representative, you will take incoming calls as well as gather patient demographics, update customer information and schedule/classes...
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23 days agoManage and coach assigned students from the point of first class start to program completion through proactive service and outreach. Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to effectively and accurately ...
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Featured24 days agoReceive inbound calls from retirement plan participants looking for assistance with financial planning and investment advisory services within our call center. Explain the investment services available to inbound callers with the goal to direct them...
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24 days agoServe as an internal expert on the member and caregiver onboarding experience, owning program outreach, education, and remote onboarding from start to finish. Coordinate with members, caregivers, and family to ensure program consent and acceptance.
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25 days agoThe Finance Advisor-Inbound answers incoming customer calls in a fast paced environment, speaking to financial aid processes, and assisting students with overcoming obstacles throughout the student lifecycle. The Finance Advisor-Inbound is committed to...
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25 days agoResponding to inbound tickets with urgency and in a timely manner. Resolving client complaints via phone, email and social media. Creating and maintaining client accounts by recording account information, logging client interactions / feedback and...
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25 days agoService customer inquiries via incoming phone calls and written correspondence. At times, may be responsible for initiating outbound calls. Process transactions to meet customer needs including address changes, stop payments, and related correspondence...
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25 days agoTalks to customers over the phone, email, online chat or social media to resolve their questions or concerns. Maintains and updates customer information as necessary. Calmly attempts to resolve and de-escalate any issues. Escalates calls to supervisor...
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26 days agoTasked with speaking to every new lead that comes into our program. Make 30+ outbound calls a day to build client base. Verify lead or account is eligible for trade membership. Assess clients business needs and detail how we can fit those needs.