Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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FeaturedConduct complex financial analysis, reporting and consulting to internal business partners. Support the achievement of corporate financial and growth goals by providing management with necessary financial information and analysis pertaining to...
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FeaturedDesigns, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for...
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FeaturedUnderstand the customer roadmap & current support/development efforts and suggest future design/solution decisions. Lead discussions and work with respective teams in coming up with realistic and scalable strategy to implement marketing campaigns.
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FeaturedBuild and code application integrations utilizing REST/SOAP API, B.S Webservices, etc., without the use of a GUI. Involved in planning system and development deployment as well as responsible for meeting software compliance standards. Prepares...
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FeaturedResponsible for delivery- Managing the data and analytics onsite team and offshore team from different geographic locations and guide the team to complete the project within the stipulated time. Work with modelers to understand requirements and align...
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FeaturedProvide day to day operational support and maintenance including changes to application to achieve optimum performance levels. Conduct unit testing and assist with the installation of new modules, releases, and version upgrades. Participates in...
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FeaturedDevelops new business or expands the product line with the customer. Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual...
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FeaturedAdhere to technical standards and principles to inform solutions design and ensure they are correctly employed in all technical initiatives. Without an applicable degree, 10 years of additional relevant experience may be substituted for the education...
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FeaturedRespond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. Minimum six months customer service or administrative or call center experience required. Assist with Credit Bureau Requests...
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FeaturedResponsible for deploying, configuring, upgrading, and sustaining the development, test, and production BDP environments. The Big Data Platform is comprised of an integrated set of platform technologies that provide industry leading data persistence...
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FeaturedGuide a team of Integration Engineers towards successful project delivery. Provide leadership to teammates through coaching and mentorship. Maintain exact standards of excellence within the team by establishing good practices and habits. Bachelor's...
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1 week agoLeads, prioritizes and develops the overall enterprise architecture (EA) discipline for the enterprise. Plays a key role in leading and progressing architectural plans and activities in the organization. Provides the identification, analysis, and...
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8 days agoBuild/manage cloud services by automating/orchestrating moderately complex processes using Infrastructure as Code (IaC) within a single cloud environment. Experienced with distributed cloud platform configuration, deployment, and lifecycle management...
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8 days agoYou will improve how millions of people access and interact with our products, the way business partners support our customers and use data, as well as explore new technologies to better meet those needs. 3 years of experience. 100% remote work.
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8 days agoServes as a technology consultant and change agent to the department in the evaluation, design, testing, and implementation of business initiatives that require enhancement or changes to systems and technologies. Maintain a knowledge level of support...
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8 days agoThe Business Analyst Sr. Medicare applies advanced subject matter knowledge to complex business issues, and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems/projects...
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8 days agoLead the development and execution of omni-channel (email, digital, direct mail, etc.) communications campaigns that support both the acquisition of new members, and the retention of existing members. Develop and implement project plans, including...
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FeaturedLearning about prospective and existing clients' background, their product service offerings, and overall objectives in order to direct them to the best solution by acting as an adviser or partner rather than a sales person.
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FeaturedAssisting and reviewing the development of project scopes, considering financial, resource, and technological constraints including cost estimates with consideration to business impacts and risks. Attending regular client meetings (as required) and...
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New! YesterdayThe Sales Compensation Process and Data Manager will support a growing and highly productive sales organization using the latest sales tools and processes for incentive compensation (IC), sales reporting, and territory design. In this role, you will...
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New! YesterdayServe as project manager for one or more large and complex projects. Responsible for meeting timelines, budget, quality and resource commitments for project(s). Manage and coordinate project direction and scope from analysis through implementation.
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New! YesterdayGreets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Efficiently updates and verifies patient demographics, insurance, and contact information, and assists...
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New! YesterdayResponsible for the implementation of any new client\network or vendor relationship using Electronic Data Interchange. Build and maintain relationships with our adjudication system partners and other vendors; serve as liaison to bridge gaps between...
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New! YesterdayWork cross collaboratively with front- and back-end development teams, Legal, IT Security and Compliance, and Business Systems to ensure that together we have the right combination of systems and policies, tools and automation to identify and protect...
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New! YesterdayMonitor performance of SaaS and IT solutions to determine cost and productivity levels, and to make recommendations for improving overall IT infrastructure. Analyze business requirements by partnering with key stakeholders across the organization to...
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New! YesterdayProvide phone support for incoming calls from external dealers/customers as well as internal customers. Review and apply new business funds to the dealers' accounts for all lines of business. Review Debit/Credit report to ensure business is processed...
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New! YesterdayWe are looking for individuals with a minimum of 5 years experience in a hands on Software Development or Engineering role, and at least 1 years experience in Software / Application design. As our teams work closely with software engineers, operational...
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New! YesterdayWork tickets via a web-based ticketing system, or live chat from admins, faculty, staff, and student end-users (some tickets will be initial contacts and others will be escalated from admins). Escalate tickets not resolvable at the L1 level to the L2...
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New! YesterdayAnalyze large corpuses of conversations using the latest research in NLP (e.g., LLMs): an example analysis might be "what are the key behaviors that top sales agents do that lead a sale?" and making that analysis repeatable to be used across different...
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New! YesterdaySupports business development activities by collaborating and providing the required inputs into opportunities for prospective and existing clients, including estimation and costing. Serves as a liaison between internal and external stakeholders...
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New! YesterdayAs a UX Designer III, you will be joining a creative and collaborative UX design team with a focus on evolving a web-based consumer mobile application to serve the needs of patient self-scheduling, appointment management and patient registration.
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New! YesterdayYou'll manage project financials and supporting contract documents ensuring a healthy project gross margin, appropriate staff utilization, funding and contracts paperwork, invoicing and payments, budge to actual variances, financial and staffing...
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New! YesterdayProvide expertise on data and analytics technologies, including Big Data/Hadoop. Manage the end-to-end delivery of engineering work for assigned scrum team(s)/project team(s) and all dependent teams. Hands-on prior experience in data technologies...
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New! YesterdayFully understand current team's product feature, technology stack, architecture. Establish technical credibility to drive constructive discussions with the engineering teams. Responsible of project from inception to completion (including kick off...
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New! YesterdayManage and provide technical guidance for new merchant integrations, reducing your merchants' risk by actively working with them to identify problematic technical approaches and driving new feature and product adoption with retail partners, including...
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New! YesterdayWork with expert data practitioners to design and develop solutions to high-impact, complex data problems. Work with our team and our clients to develop enterprise-grade data platforms, services, and pipelines. Ability to hold a position of public...
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New! YesterdayPartner with passionate Product and Design counterparts to deliver impactful products and continuously evaluate the most effective way to deliver short- and long-term solutions. Own the ins and outs of a system that is constantly growing and evolving...
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New! YesterdayDraft customer-facing security documentation, white papers, FAQs, and website content with an aim toward driving velocity in the sales cycle. Assist with the development of customer-facing security assurance content that details our security...
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New! YesterdayProficiency in Python, SQL, data visualization, and data storytelling, as well as standard NLP analysis and workflows. 3+ years' experience working with and analyzing large data sets to solve customer problems (Bonus: part of that with language/text...
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New! YesterdayAs a core member of the Global Enablement Team, you'll play a hands-on role in the development, design, and delivery of training content for our Go-To-Market organization. As a trusted advisor and instructional design lead, you'll partner as needed...
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New! YesterdayIn this role, you'll collaborate closely with our Client Retail Operations, Client IT, Client Store Operations, Customer Experience teams, as well as our internal teams like Solution Engineers, Solution Architects, Product and Engineering, Support...
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New! YesterdayHe or she conducts research to respond to more difficult customer inquiries and answers, documents and monitors call center interactions. We are providing contact center support for a client as they go through a 401K choice option for their employees.
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FeaturedNew! YesterdayAs an Engineer III, you will meaningfully contribute to the software that churches rely on every day. In this particular role, you will be involved in supporting existing features and developing new features for our Finance product.
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New! YesterdayPartner with Design Managers and cross-functional partners to support the end-to-end needs of the most ambiguous, complex and impactful sprints and projects within the Design and Research Org. Create flexible processes, timelines, reviews, and...
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New! YesterdayWe're looking for our next internal IT person who can help employees with their technology and related issues, buying and tracking gear, helping new hires set up laptops, and general desktop support with a focus on MacOS. The person we're looking for...
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New! YesterdayManage EUC queue, prioritising incidents adhering to Service Level Agreements (SLAs) and contractual obligations, making sure that all controls and procedures are followed accordingly and avoiding SLA breaches. Perform maintenance and housekeeping...
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New! YesterdayManage EUC queue, prioritising incidents observing Service Level Agreements (SLAs) and contractual obligations, making sure that all controls and procedures are followed and Service level agreement breaches are avoided.
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New! YesterdayPartner and align with business leaders, stakeholders, product managers and internal teams to understand the business and product challenges and goals and address them using predictive analytics in a globally distributed environment.
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New! YesterdayFollowing a training period Customer Service Representatives communicate with customers by telephone, email and other omni channels, offering friendly, helpful, effective solutions that ensure they are left feeling completely satisfied with the outcome...
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New! YesterdayYou will be responsible for creating and communicating project plans, translating scope into functional requirements, and solving problems in often ambiguous environments. In addition, you will determine the best way to configure the platform to...