Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
-
FeaturedRespond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. Minimum six months customer service or administrative or call center experience required. Assist with Credit Bureau Requests...
-
New! YesterdayGreets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Efficiently updates and verifies patient demographics, insurance, and contact information, and assists...
-
New! YesterdayResponsible for the implementation of any new client\network or vendor relationship using Electronic Data Interchange. Build and maintain relationships with our adjudication system partners and other vendors; serve as liaison to bridge gaps between...
-
New! YesterdayProvide phone support for incoming calls from external dealers/customers as well as internal customers. Review and apply new business funds to the dealers' accounts for all lines of business. Review Debit/Credit report to ensure business is processed...
-
New! YesterdayAnalyze large corpuses of conversations using the latest research in NLP (e.g., LLMs): an example analysis might be "what are the key behaviors that top sales agents do that lead a sale?" and making that analysis repeatable to be used across different...
-
New! YesterdayThe Data Analyst will work with as part of our client facing consulting team to assist our clients in developing effective solutions to their most pressing enrollment, financial, and institutional planning challenges by collecting, validating...
-
New! YesterdayProficiency in Python, SQL, data visualization, and data storytelling, as well as standard NLP analysis and workflows. 3+ years' experience working with and analyzing large data sets to solve customer problems (Bonus: part of that with language/text...
-
New! YesterdayHe or she conducts research to respond to more difficult customer inquiries and answers, documents and monitors call center interactions. We are providing contact center support for a client as they go through a 401K choice option for their employees.
-
New! YesterdayPartner and align with business leaders, stakeholders, product managers and internal teams to understand the business and product challenges and goals and address them using predictive analytics in a globally distributed environment.
-
New! YesterdayFollowing a training period Customer Service Representatives communicate with customers by telephone, email and other omni channels, offering friendly, helpful, effective solutions that ensure they are left feeling completely satisfied with the outcome...
-
New! YesterdayHe or she provides basic support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interactions. Handles inbound calls and makes follow-up outbound calls regarding benefit, pension, and 401K plans to...
-
New! YesterdayAnswers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
-
New! YesterdayInvestigate attendance and quality incidents for the thousands of workers across our marketplace; uses exceptional judgment and noticing to make decisions on difficult cases and ability to articulate reasoning in a clear and concise manner. Communicate...
-
New! YesterdayThis role will support our Medicare Secondary Payer (MSP) clients. This is aproduction based position where the employee is responsible to make a large number of outbound calls to insurance carriers, employers & members. The individual must be able to...
-
New! YesterdayAs a Claims Phone Support Representative at TII, you provide exceptional customer service to ensure our travelers receive the timely, professional attention they deserve. Using your expert phone skills, you confidently provide our insureds with...
-
New! YesterdayDiscuss prospective students' background, goals, and objectives to determine fit with academic programs. Forward qualified student inquiries to enrollment counselor depending on the area of interest. Respond to prospective new student inquiries via...
-
New! YesterdayThe Leads Marketplace Analytics team provides insights and helps optimize strategy by working closely with leadership across our sales, customer care, product development, and finance organizations. Our business is a two-sided marketplace of homeowners...
-
New! YesterdayMaintain the Credit Specification documents and translate new business requirements into clear technical specifications. Perform User Acceptance Testing and Production Verification Testing on all Credit Strategy changes. Develop repeatable and scalable...
-
New! YesterdayEnsure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. Respond to customer queries via email and telephone in a timely manner. Bilingual English/Spanish required.
-
New! YesterdaySeeking a customer service advisor for a hybrid remote position. Responsibilities include focusing on the customer and working on fast-paced, motivated teams, receiving coaching and feedback from highly trained supervisors, learning about green...
-
FeaturedNew! YesterdayYou'll be the part of the team to provide senior leadership, triage, and technical support to the technical support team for our client's high-end luxury appliance brand. You'll work closely with the Field Service, Call Center, and Parts teams to...
-
New! YesterdayResponsible for the development of data strategies to shape the future of the company as a data-centric organization. Designs, creates, deploys, and manages the organization's data architecture Develops and supports data pipelines, application...
-
New! YesterdayDevelops technical skills, absorbs professional knowledge quickly, and performs assigned technical tasks including study, analysis, and occasional programming to prove out a hard problem. Work as a Senior Data Analyst for a US utility client to manage...
-
FeaturedNew! YesterdayOnboard new customers and work collaboratively across teams to ensure a successful journey. Regular customer communication to discuss program needs, elearning plans, transcripts, concerns, etc. Building rapport with customers through quality...
-
New! YesterdayTroubleshooting inquiries such as access requests, software updates, password resets, external connections to a laptop (Printers, monitors etc.), Windows suite. Provide technical customer support to client via phone, email and chat.
-
New! YesterdayRecord and monitor every customer inquiry throughout the lifecycle, accountable for tracking every ticket (from calls, emails, incidents, and inquiries) logged by the MSD from the entry of the ticket to the disposition of the reported incident.
-
New! YesterdayComplete assigned standard actuarial analysis for rate filings, legislative cost analyses, reserving, data validation, products, and research. This includes utilizing actuarial systems and programming skills to access and organize the data, performing...
-
New! YesterdayRespond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data...
-
New! YesterdayRespond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data...
-
New! YesterdayIndependently prepare monthly, weekly, and ad hoc reports as necessary including key business metrics reports, performance reports, and dashboards with consistency and accuracy. Perform analysis of data and form conclusions/recommendations based on...
-
New! YesterdayThe Customer Care Representative (CCR) position is the primary point of contact for residential and small commercial customers who contact the Customer Care Center by phone, fax, chat, email, and mail. The CCR is responsible for interacting with...
-
FeaturedNew! YesterdayYou'll be the friendly voice of our client to provide superior service to customers, servicers, field technicians, and dealers for our client's high-end luxury appliance brand. You'll provide support through inbound/outbound calls and emails to support...
-
New! YesterdayAs a Guest Experience Customer Support Specialist, you will review and address all escalated Tier 2 Front-End and Guest Engagement issues, focus on documentation and continued training for the Tier 1 team, and work with the Front-end and Guest...
-
New! YesterdayCollect outstanding balances while promoting the Company's reputation for integrity. Make outgoing calls to customers with outstanding balances. Maintain an outgoing call volume consistent with the goals of the team. Answer telephone calls in phone...
-
FeaturedNew! YesterdayYou'll listen to the caller and use your technical expertise, and passion for outstanding customer service, to answer questions about products and services, or troubleshoot technical issues to find solutions. Strong computer knowledge, including...
-
New! YesterdayClosely following news and commentary. Crafting clear, concise, fair survey questions. Writing about survey results for the company's U.S. News website. Experience writing and fielding surveys. Professional experience and/or an advanced degree in...
-
New! YesterdaySpeak with customers via live chat, phone, and email to help them with their accounts and help them fix problems with their accounts. Speak to leads about the benefits and features of software products. Write articles for our help center on how to use...
-
New! YesterdayMake and receive follow-up calls to and from medical equipment patients. Calls are patient follow ups for solicitation of resupply of existing products. Pay is $17 hourly. HS diploma and 1 year of customer service experience required.
-
New! YesterdayAble to learn, retain, and solution on numerous product offerings across several different businesses. Tiered promotional opportunities based on performance. Four-year college degree strongly preferred. Strong people skills. Organization and...
-
FeaturedNew! YesterdayAnswer 50-70 incoming phone calls per day from customers and identify the type of assistance the customer needs. Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system...
-
New! 2 days agoPartner with senior business, product, and engineering leaders to develop strategic goals and direction needed to continuously enhance the company's technology platforms. Be a technical leader for the data science team, helping institute best...
-
New! 2 days agoProvides input and develops recommendations for process and customer service improvements. Stays abreast of financial crimes risk trends, relevant regulations and compliance standards. Monitors and analyzes various information provided through...
-
New! 2 days agoYou are the voice of the company and interact with our customers in a friendly, professional, and personal way. You enjoy finding the cause of any technical problem our customers are facing and help quickly resolve or provide a solution.
-
New! 2 days agoThis position is based in a dynamic, rapidly-changing call center.Receiving and placing telephone calls. Provides accurate, friendly customer service in a timely fashion. Build workorders and dispatch technicians. Place appointment reminder calls.
-
New! 2 days agoA Bilingual Customer Experience Specialist is responsible for handling a variety of inbound customer interactions to assist our current customers with questions related to their Intoxalock ignition interlock device. The key objective in this role is...
-
New! 2 days agoCultivate and maintain an excellent relationship with customers to build client loyalty/retention and promote increased usage and adoption of the software. Help create new tutorials as needed by contributing content to the database of support articles.
-
FeaturedNew! 2 days agoInvestigate, resolve, and respond to overage and shortage claims using various methods including pulling and evaluating parcel and grid trips. Assign error case code accordingly based on the outcome of investigation. Consider approval for shipping errors.
-
FeaturedNew! 2 days agoSupport with business systems and company system applications. Handle incoming calls and tickets from Dealers by either resolving the issue whenever possible, or by escalating the issue to the appropriate product team when necessary. This position acts...
-
New! 2 days agoReceives and responds to incoming customer/agent/employer inquiries. Assists customers with financial transactions. Maintains current knowledge of contract and product provisions and administration of the plan and the processing systems. Resolves...
-
New! 2 days agoVerifying/qualifying/cleansing/enriching/reviewing data entered into Salesforce via tools provided. Performing the analysis and merge of records deemed to be duplicates. Monitoring and analyzing data quality reports and performing data audits within...