Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
-
FeaturedBuild and code application integrations utilizing REST/SOAP API, B.S Webservices, etc., without the use of a GUI. Involved in planning system and development deployment as well as responsible for meeting software compliance standards. Prepares...
-
FeaturedResponsible for delivery- Managing the data and analytics onsite team and offshore team from different geographic locations and guide the team to complete the project within the stipulated time. Work with modelers to understand requirements and align...
-
FeaturedProvide day to day operational support and maintenance including changes to application to achieve optimum performance levels. Conduct unit testing and assist with the installation of new modules, releases, and version upgrades. Participates in...
-
FeaturedRespond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. Minimum six months customer service or administrative or call center experience required. Assist with Credit Bureau Requests...
-
FeaturedLearning about prospective and existing clients' background, their product service offerings, and overall objectives in order to direct them to the best solution by acting as an adviser or partner rather than a sales person.
-
FeaturedAssisting and reviewing the development of project scopes, considering financial, resource, and technological constraints including cost estimates with consideration to business impacts and risks. Attending regular client meetings (as required) and...
-
New! YesterdayGreets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Efficiently updates and verifies patient demographics, insurance, and contact information, and assists...
-
New! YesterdayOwning everything from the commercial success to operational insight of specific features in our product. Engaging in problem analysis and collaborating with product to create plans that continue to delight our current users and win new ones...
-
New! YesterdayProvide phone support for incoming calls from external dealers/customers as well as internal customers. Review and apply new business funds to the dealers' accounts for all lines of business. Review Debit/Credit report to ensure business is processed...
-
New! YesterdayWe are looking for individuals with a minimum of 5 years experience in a hands on Software Development or Engineering role, and at least 1 years experience in Software / Application design. As our teams work closely with software engineers, operational...
-
New! YesterdayReview requirements, specifications and technical design documents to provide timely and meaningful feedback. Create detailed, comprehensive and well-structured test plans and test cases. Estimate, prioritize, plan and coordinate testing activities.
-
New! YesterdayCollaborate with cross-functional teams, including Engineering, Product Management, and Operations, to ensure quality considerations are incorporated from early design stages through to final product/service delivery.
-
New! YesterdayTest and verify code. Report and record defects. Coordinate with architects, functional analysts, and developers on testing and testing results. Document test scripts. Participate in design reviews, user acceptance testing, and deployment activities.
-
New! YesterdayPartner with passionate Product and Design counterparts to deliver impactful products and continuously evaluate the most effective way to deliver short- and long-term solutions. Own the ins and outs of a system that is constantly growing and evolving...
-
New! YesterdayProficiency in Python, SQL, data visualization, and data storytelling, as well as standard NLP analysis and workflows. 3+ years' experience working with and analyzing large data sets to solve customer problems (Bonus: part of that with language/text...
-
New! YesterdayHe or she conducts research to respond to more difficult customer inquiries and answers, documents and monitors call center interactions. We are providing contact center support for a client as they go through a 401K choice option for their employees.
-
FeaturedNew! YesterdayAs an Engineer III, you will meaningfully contribute to the software that churches rely on every day. In this particular role, you will be involved in supporting existing features and developing new features for our Finance product.
-
New! YesterdayManage EUC queue, prioritising incidents observing Service Level Agreements (SLAs) and contractual obligations, making sure that all controls and procedures are followed and Service level agreement breaches are avoided.
-
New! YesterdayPartner and align with business leaders, stakeholders, product managers and internal teams to understand the business and product challenges and goals and address them using predictive analytics in a globally distributed environment.
-
New! YesterdayFollowing a training period Customer Service Representatives communicate with customers by telephone, email and other omni channels, offering friendly, helpful, effective solutions that ensure they are left feeling completely satisfied with the outcome...
-
New! YesterdayThis position requires strong analytical, problem-solving, leadership, and organizational skills, while maintaining a sense of urgency to meet individual and team strict deadlines and goals. This person must demonstrate leadership capabilities among...
-
New! YesterdayHe or she provides basic support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interactions. Handles inbound calls and makes follow-up outbound calls regarding benefit, pension, and 401K plans to...
-
New! YesterdayAnswers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
-
New! YesterdayThis role will support our Medicare Secondary Payer (MSP) clients. This is aproduction based position where the employee is responsible to make a large number of outbound calls to insurance carriers, employers & members. The individual must be able to...
-
New! YesterdayAs a Claims Phone Support Representative at TII, you provide exceptional customer service to ensure our travelers receive the timely, professional attention they deserve. Using your expert phone skills, you confidently provide our insureds with...
-
New! YesterdayDiscuss prospective students' background, goals, and objectives to determine fit with academic programs. Forward qualified student inquiries to enrollment counselor depending on the area of interest. Respond to prospective new student inquiries via...
-
New! YesterdayMaintain the Credit Specification documents and translate new business requirements into clear technical specifications. Perform User Acceptance Testing and Production Verification Testing on all Credit Strategy changes. Develop repeatable and scalable...
-
New! YesterdayEnsure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. Respond to customer queries via email and telephone in a timely manner. Bilingual English/Spanish required.
-
New! YesterdaySeeking a customer service advisor for a hybrid remote position. Responsibilities include focusing on the customer and working on fast-paced, motivated teams, receiving coaching and feedback from highly trained supervisors, learning about green...
-
New! YesterdayCollaboratively work with the engineering teams to plan, design and deploy infrastructure and applications in cloud environments. Enable self-service infrastructure management. Enable product engineering teams to be more productive. Reducing friction...
-
New! YesterdayBe responsible for maintaining the application layer of the product suites. Activities will typically include: Providing an overview of Privileged Access Management solution capabilities. Administrating/Implementing PAM solutions in client...
-
New! YesterdayIn your role as a Senior Software Backend Engineer, you will be part of a cross-functional team that's responsible for developing products and services across platforms, engines, microservices, and more. Must have 5+ years of experience in building...
-
New! YesterdayEnsure Service Availability, Scalability, Security & Capacity. Run our global infrastructure using Ansible, Terraform, CI/CD & Kubernetes in a multi-cloud platform. Automation continue to push for new levels of efficiencies. Proactive, preventative...
-
New! YesterdayImprove engineering efficiency and customer-perceived-quality for the product by participating in building automated testings and improve the toolings. Grow your technical skills of all aspects with the product solving performance and scalability...
-
New! YesterdayAs a Senior Software Engineer on our growing Engineering Success team, you'll be responsible for full system development including design, coding, and deployment of our platform services on which production services and product offerings run on.
-
New! YesterdayAs a test engineer on our team, you'll use your experience to work with testers, developers, engineers, etc. to evaluate software developed for the Army using SalesForce. You'll build a test plan with test cases based on user stories. Using automated...
-
New! YesterdayAs a full stack engineer, you will work on the Customer & Recipient Experience. Although this is a full stack opening, we're seeking a primarily front-end focused engineer (open to different frameworks). This engineer will be roughly 75% FE, 25% BE.
-
New! YesterdayAs a Software Engineer for the Discovery team, you'll be working on our recommendation engine. Using cutting edge technologies, you will ensure we're serving up the most relevant article, video, or event no matter which sport our users enjoy.
-
New! YesterdayHelp solve engineering challenges and assist with our decision-making process on the most relevant technical solutions for complex business problems. Design and implement ways to bring our data and technology into other applications within the...
-
New! YesterdayThe Data Platform team is responsible for making our data easy to use, understand, and communicate. This team ensures the availability, correctness, and data privacy compliance of information critical for day-to-day operations. Our customers...
-
New! YesterdayBuilding and operating low-latency and data-intensive systems; Designing, implementing, and operating large-scale distributed systems; Collaborate with US-based ML teams and work with them in close partnership on core components of products.
-
FeaturedNew! YesterdayYou'll be the part of the team to provide senior leadership, triage, and technical support to the technical support team for our client's high-end luxury appliance brand. You'll work closely with the Field Service, Call Center, and Parts teams to...
-
New! YesterdayInteract with customers and product managers to gather requirements/feedback, produce design documents, and help define Jira stories. Technically lead the progressive development of the next generation of our products by working with the architecture...
-
New! YesterdayPlaying around with the FE system. Start working on small tasks / bugs / tech debt. Taking ownership of at least one project and start contributing to the project(s). Providing technical guidance to the team. Start looking into the support issues and...
-
New! YesterdayData volumes are crazy high, and your job is also to improve the throughput and reliability of data ingests to cope with increasing data volumes. Imports to catalogs peak at 30k ops/s., and in terms of indices, we can store hundreds of thousands of...
-
New! YesterdayOur managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
-
New! YesterdayAnalyze complex business processes and develop simple solutions using best of breed tools. Identify business needs and adapt solutions that align with the company goals Work with key partners to punctually deliver tested and reusable code in a quickly...
-
New! YesterdayWe are currently seeking a Senior Product Designer to join our team in building intuitive, performant, best-in-class user experiences for our data management products and operations tooling. The ideal candidate has a passion for systematic design...
-
New! YesterdayResponsible for designing, developing, and maintaining our software applications using the Microsoft .Net framework. You will collaborate with cross-functional teams to gather requirements, analyze business needs, and deliver high-quality solutions.
-
FeaturedNew! YesterdayOnboard new customers and work collaboratively across teams to ensure a successful journey. Regular customer communication to discuss program needs, elearning plans, transcripts, concerns, etc. Building rapport with customers through quality...