Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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FeaturedRespond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. Minimum six months customer service or administrative or call center experience required. Assist with Credit Bureau Requests...
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New! YesterdayReceives claims assignments, verifies and determines applicability of coverage. Ability to interpret complex coverage issues and write appropriate reservation of rights and declination of coverage letters. Determines the method and extent of...
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New! YesterdayWork as part of a team for client daily requests from multiple parties on various matters and escalate to the Project Manager as necessary. Draft processing statements of work and Playbook(s) to be used by other departments in executing their portions...
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New! YesterdayDrive technical solutions of all elective benefits solutions including design and enrollment. Support procurement efforts and may lead some projects. Support the growth strategies of the Elective Benefits practice through the achievement of sales...
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New! YesterdayGreets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Efficiently updates and verifies patient demographics, insurance, and contact information, and assists...
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New! YesterdayReviews and assesses the current state of the existing resources and makes recommendations to enhance those resources and/or generate new resources that will enhance the performance of the department associates. Identifies process improvements and...
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New! YesterdayMaintains ownership of and manages contract process to ensure timely delivery and execution consistent with standard cycle times, including but not limited to, the coordination and finalization of the contractual instrument and budget to align with...
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New! YesterdayAs an Account Executive, you use inbound selling strategies to find new business and help them grow using software. You benefit from inbound leads and partner with Business Development Reps to research prospects and create outreach...
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New! YesterdayProvide phone support for incoming calls from external dealers/customers as well as internal customers. Review and apply new business funds to the dealers' accounts for all lines of business. Review Debit/Credit report to ensure business is processed...
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New! YesterdayProvide occasional cover for workflow coordination duties in the absence of the workflow coordinator, involving scheduling of work within the team and liaising with fee earners to discuss job requirements.
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New! YesterdayWork collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced. Quickly identify challenges that our prospective customers face and discover the best inbound...
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New! YesterdayThis position delivers services to support the client's day-to-day needs related to the use of ticketing systems and products. The CSS will be responsible for maintaining agreed upon service levels. They will follow-up as needed with national teams to...
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New! YesterdayAs our Customer Success Manager (CSM) will serve as one of the primary points of contact for all day-to-day activities within the Client Services Team. The CSM will be responsible for establishing a solid and trusted relationship with assigned clients...
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New! YesterdayOversee various aspects for overall account management. This includes but not limited to; strategy, Pro product adoption, contracts, pricing, billing and overall customer inquiries and service issues.
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New! YesterdayManage and provide technical guidance for new merchant integrations, reducing your merchants' risk by actively working with them to identify problematic technical approaches and driving new feature and product adoption with retail partners, including...
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New! YesterdayIn this role, you'll collaborate closely with our Client Retail Operations, Client IT, Client Store Operations, Customer Experience teams, as well as our internal teams like Solution Engineers, Solution Architects, Product and Engineering, Support...
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New! YesterdayHe or she conducts research to respond to more difficult customer inquiries and answers, documents and monitors call center interactions. We are providing contact center support for a client as they go through a 401K choice option for their employees.
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New! YesterdayFollowing a training period Customer Service Representatives communicate with customers by telephone, email and other omni channels, offering friendly, helpful, effective solutions that ensure they are left feeling completely satisfied with the outcome...
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New! YesterdayHe or she provides basic support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interactions. Handles inbound calls and makes follow-up outbound calls regarding benefit, pension, and 401K plans to...
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New! YesterdayAnswers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
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New! YesterdayThis role will support our Medicare Secondary Payer (MSP) clients. This is aproduction based position where the employee is responsible to make a large number of outbound calls to insurance carriers, employers & members. The individual must be able to...
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New! YesterdayAs a Claims Phone Support Representative at TII, you provide exceptional customer service to ensure our travelers receive the timely, professional attention they deserve. Using your expert phone skills, you confidently provide our insureds with...
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New! YesterdayDiscuss prospective students' background, goals, and objectives to determine fit with academic programs. Forward qualified student inquiries to enrollment counselor depending on the area of interest. Respond to prospective new student inquiries via...
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New! YesterdayThe Customer Success Manager is responsible for ensuring the success of a portfolio of customers in Europe. This role will bring the power of the entire organization to bear in making sure our customers are delighted with their use of...
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New! YesterdayYou will be the main point of contact for our members and will deliver exceptional customer service at all times to any member or supplier. You will respond to queries via phone and email in a professional and timely manner resulting in a smooth...
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New! YesterdayEnsure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. Respond to customer queries via email and telephone in a timely manner. Bilingual English/Spanish required.
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New! YesterdaySeeking a customer service advisor for a hybrid remote position. Responsibilities include focusing on the customer and working on fast-paced, motivated teams, receiving coaching and feedback from highly trained supervisors, learning about green...
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New! YesterdayAdvise, plan, and coordinate all aspects of client agreement review and approval, escalating as needed. Work closely with global teams in gathering information, negotiating, and managing a smooth contract workflow. Manage various agreements...
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FeaturedNew! YesterdayYou'll be the part of the team to provide senior leadership, triage, and technical support to the technical support team for our client's high-end luxury appliance brand. You'll work closely with the Field Service, Call Center, and Parts teams to...
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New! YesterdayUnderstand the client's business needs and build strong client relationships through effective and proactive service along with efficient and accurate handling of reactive requests. Participation as a supporting member of the pre-sale process for...
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New! YesterdayWill advise and negotiate with higher-Ed instructors and administrators to provide guidance, training, and support that exceeds expectations. Serve as a proprietary software authority working to resolve any issues with the learning platform.
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FeaturedNew! YesterdayOnboard new customers and work collaboratively across teams to ensure a successful journey. Regular customer communication to discuss program needs, elearning plans, transcripts, concerns, etc. Building rapport with customers through quality...
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New! YesterdayTroubleshooting inquiries such as access requests, software updates, password resets, external connections to a laptop (Printers, monitors etc.), Windows suite. Provide technical customer support to client via phone, email and chat.
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New! YesterdayBe responsible for delivering all projects contained in the IT project portfolio on time, within budget, and meeting the strategic and business requirements. Responsible for tracking key project milestones and recommending adjustments to Project...
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New! YesterdayLearn and get to combine in-depth knowledge of e-commerce clients' business objectives, online strategies, and their competitive landscape to deliver effective digital marketing strategies focused around Amazon Advertising and Retail Media Pay-per-click.
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New! YesterdayRecord and monitor every customer inquiry throughout the lifecycle, accountable for tracking every ticket (from calls, emails, incidents, and inquiries) logged by the MSD from the entry of the ticket to the disposition of the reported incident.
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New! YesterdayOwn technical relationship with our most strategic and largest prospective clients. Partner with enterprise sales in leading requirements discovery, solution presentations, Proof of Concept builds and various workshop formats. English/French skills req.
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New! YesterdayRespond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data...
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New! YesterdayRespond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data...
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New! YesterdayWe are looking for a results-oriented and customer-focused leader who will own the strategy and delivery of global customer success and professional services. You will define how customers achieve success including usage, onboarding, adoption and renewal.
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New! YesterdayThe Customer Care Representative (CCR) position is the primary point of contact for residential and small commercial customers who contact the Customer Care Center by phone, fax, chat, email, and mail. The CCR is responsible for interacting with...
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FeaturedNew! YesterdayYou'll be the friendly voice of our client to provide superior service to customers, servicers, field technicians, and dealers for our client's high-end luxury appliance brand. You'll provide support through inbound/outbound calls and emails to support...
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New! YesterdayAs a Guest Experience Customer Support Specialist, you will review and address all escalated Tier 2 Front-End and Guest Engagement issues, focus on documentation and continued training for the Tier 1 team, and work with the Front-end and Guest...
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New! YesterdayYou will deliver a full range of international tax services for multiple clients in a wide variety of industries, which include interacting closely with clients to formulate, develop, and deliver innovative international tax planning, consulting, and...
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New! YesterdayCollect outstanding balances while promoting the Company's reputation for integrity. Make outgoing calls to customers with outstanding balances. Maintain an outgoing call volume consistent with the goals of the team. Answer telephone calls in phone...
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FeaturedNew! YesterdayYou'll listen to the caller and use your technical expertise, and passion for outstanding customer service, to answer questions about products and services, or troubleshoot technical issues to find solutions. Strong computer knowledge, including...
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New! YesterdayContribute skills to support clients using our contract management platform empowering them to efficiently negotiate, execute and manage the increasing complexity of traditional rebate agreements while introducing enhanced capabilities to facilitate...
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New! YesterdaySpeak with customers via live chat, phone, and email to help them with their accounts and help them fix problems with their accounts. Speak to leads about the benefits and features of software products. Write articles for our help center on how to use...
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New! YesterdayManage a set of large commercial accounts to help promote a high level of customer satisfaction, successful product use, and customer retention. Act as the primary contact for important customers, understand customer success criteria, address questions...
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New! YesterdayMake and receive follow-up calls to and from medical equipment patients. Calls are patient follow ups for solicitation of resupply of existing products. Pay is $17 hourly. HS diploma and 1 year of customer service experience required.