Call Center Jobs - Remote Work From Home & Flexible (Page 3)
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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New! 4 days agoServes as a first point of contact for Human Resources information for employees/managers that have questions related to benefits and other HR transaction needs.Responsible for processing routine employee HR personnel transactions accurately and promptly.
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New! 4 days agoProvide quick, friendly, and high-quality assistance to all customer types via phone, live chat, and email. Empower our customers by sharing tips and best practices on how to effectively use our software. Partner with the Product, Engineering...
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New! 4 days agoEngaging with members, utilizing technology and data to better understand their needs. Supporting members in finding a physician or specialist that's aligned with their values and preferences. Developing a solid understanding of our benefit offerings...
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New! 4 days agoWe are currently seeking an experienced full-time Customer Service Representative that will be responsible for providing exceptional customer service to our current clients and new prospects when they call in for assistance. Pay will be $15/hr until...
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New! 4 days agoGeneral job duties include assisting customers to find the right product or service for their needs, tracking and logging customer interactions, resolving complaints, and connecting them with specialists or managers when you cannot answer their questions.
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New! 4 days agoSeeking a call center sales associate for a option for remote position. The incumbent will be expected to make 50 - 80 calls per day (leads provided), and must have a passion/heart for animals, and at least 3 years of recent office experience...
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New! 4 days agoYou will provide support to our customers via our service desk. You will provide customers with timely responses to telephone and email-based requests to enable timely and effective resolution of queries. You will escalate issues in line with...
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New! 4 days agoFirst line of contact for small business financing customers. Service the customer's needs from when their contract commences up until the end of their leases. A typical day in this role consists of handling an average of 50 inbound calls, completing...
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FeaturedNew! 4 days agoResponsible for booking appointments for our Sales Representatives. It's important to note that there is no cold calling involved, as all leads have inquired via our marketing efforts. However, don't underestimate the challenge of booking appointments...
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New! 4 days agoWith the customer being the main focus, this role will take a proactive approach to every customer interaction, to ensure a high-quality experience. This role is primarily accountable for handling, resolving, and communicating service requests from...
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New! 4 days agoYou will be handling inbound sales calls, making outbound calls, and handling online interactions with clients who have expressed interest in discussing our products in a professional, effective manner. Telephone sales, or call centre experience.
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New! 4 days agoSell existing Brightwheel customers on additional products in a persuasive and informative manner. Call existing customers to assess their engagement level with the company, identify problems, and drive to a resolution. Tailor each call to the specific...
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FeaturedNew! 4 days agoAnswer incoming phone calls in a timely and courteous manner. Answer basic questions and assist customers with diagnosing and troubleshooting equipment. Call center experience preferred but not required, will train anyone that has retail/food industry...
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New! 4 days agoResolve basic to complex support issues including investigating and performing root cause analysis, proposing and implementing solutions, all while upholding a high level of accuracy. 2-3 years of customer support experience dealing with complex issues...
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New! 4 days agoYou will perform deep dive investigations into complaints while maintaining an objective view of the problem and with empathy for the customer. Two or more years of experience working in a contact center or customer-facing environment. Strong verbal...
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FeaturedNew! 4 days agoResponsibilities include registration for 30+ global conferences, booking hotel reservations, making changes to attendees' profiles, addressing conference-related inquiries, and fulfilling leadership requests. Required past experience in Customer...
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New! 5 days agoReal time monitoring of agent's performance from all Inbound Member Call Center teams/sites. Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency. Monitor and track intra-day...
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New! 5 days agoActs as a single point of contact for a specific account. Handles customer needs and complaints in a timely manner. Consult with clients and referral sources on products and necessary equipment. Obtains all documentation to be scanned and batched...
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New! 5 days agoIn this role you will be responsible to facilitate, analyze and resolve customer issues through a variety ofcommunication channels, including phone, email and chat. You will service a suite of absence products such as short-term disability, state...
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New! 5 days agoProvide information to customers by verifying their request; answering questions; and aiding assistance. Communicate with customers using established phone and email/chat etiquette. Find a satisfactory solution to a given problem per standard operating...
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New! 5 days agoHandling high volume inbound calls (40+/day), some outbound. Enrolling clients in benefits. Authenticating callers. Troubleshooting issues. Answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc.Do follow-up.
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New! 5 days agoAnswer inbound calls from customers to provide them with accurate product and service information. Follow-up on all customer requests via phone, chat and email. Provide loan extensions and process loan payments. Identify, research, and resolve customer...
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New! 5 days agoAnswering inbound calls from customers regarding benefit enrollment. Authenticate callers, troubleshoot issues and answer questions related to plans. Provide basic information to help customers understand what is available and included in benefit...
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New! 5 days agoResponsible for interacting with customers to provide information in response to inquiries about programs & services in a contact center.Record customer interactions & transactions, by documenting details of inquiries, complaints, comments, and actions.
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New! 5 days agoRespond to customer inquiries in a courteous and professional manner regarding benefits and eligibility. Provide accurate information to resolve internal and external member and provider inquiries. Thoroughly and completely document all interactions.
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New! 5 days agoRespond to customer inquiries in a courteous and professional manner regarding benefits and eligibility. Provide accurate information to resolve internal and external member & provider inquiries. Thoroughly & completely document all customer interaction.
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New! 5 days agoAs a Customer Service Representative, you may support our trade partners, consumers, and/or internal process partners via phone, chat, email or other technology for our Whirlpool Consumer Services organization. These interactions range from scheduling...
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New! 5 days agoPromote positive customer relations while maintaining the highest standards of ethics, quality and professionalism. Identify and determine the best solution based on the issue and details provided by customers. Direct unresolved issues to the next...
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New! 5 days agoMake all attempts to resolve all member dis-enrollment / cancellation requests, complaint / grievances, and assist the member with their questions or concerns and following up as appropriate. Facilitate member requests for changes with network...
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New! 5 days agoMinimum 3 months' related experience and/or training, or equivalent combination of education and experience. Minimum 2 years' customer service/telemarketing experience. Medical front office experience preferred. Direct sales or related experience...
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New! 5 days agoDocument every incoming call during the call with pertinent details (i.e., caller name, contact info, reason for call, action taken, resolution, etc.). Respond to complaints against the health plan and its contracted facilities by utilizing...
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New! 5 days agoFacilitate member requests for changes with network provider changes, transportation requests, or any other member request for assistance as appropriate. Answer all incoming member phone calls within the department's goal time frame. Document every...
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New! 5 days agoExplain plan's procedures, protocols, benefits, services, and any other necessary information to the members who call or visit the member experience department. Facilitate member requests for changes with network provider changes, transportation...
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New! 5 days agoTier one calls including authenticating callers, troubleshooting issues, answer general questions. Handling over 50 inbound calls per day, outbound as needed. Heath insurance background beneficial. Dedicated, quiet workspace with high speed...
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New! 5 days agoAs a Warranty & Admin Rep, you'll be part of our Outdoor Customer Support team working as a virtual employee. This role provides administrative task and warranty process support in a focused, fast paced customer experience environment.
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New! 5 days agoYou will take inbound calls from drivers who need help with anything from a flat tire to a breakdown. You're an excellent note-taker you will log your interactions with customers in our tracking system. We strive to provide excellent service and...
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New! 5 days agoManage the day-to-day progress of the Patient Support team, including but not limited to functions related to new patient intake, monthly recurring orders, change order prescriptions and billing inquiries to assist callers without having to transfer to...
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New! 5 days agoThe CSR will complete all data entry while actively communicating with the customer and, at times, may use independent judgment to further assist the customer. Reviews input/output data to verify completeness, accuracy, and conformance to quality...
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New! 5 days agoThe Customer Service Representative (CSR) works under supervision and follows specific procedures and detailed instructions in handling incoming and outgoing calls, questionnaires, and/or communications. The CSR will complete all data entry while...
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New! 5 days agoAnswer high volume incoming calls from our call center. Identify incoming service requests within ConnectWise dispatch board and remove unwanted SPAM. Provide chat support assistance when necessary. Perform ticket triage by clarifying and updating...
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New! 5 days agoYou will be primarily taking calls from attorneys and the legal industry, however, you will occasionally still receive calls from other accounts that are non-legal as well to support with overflow. You will be taking inbound calls, capturing incoming...
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New! 5 days agoProviding ongoing feedback to our Account Management team regarding property management or real estate terminology within our scripting. Answering calls for our property and real estate clients, along with any overflow calls from our other clients.
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FeaturedNew! 5 days agoIn this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as...
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New! 5 days agoAnswer inbound customer inquiries via phone calls, emails, and chat. Manage customer inquiries in a timely manner while providing exceptional customer service. Offer basic troubleshooting to customer including product knowledge, recommendations, and...
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New! 5 days agoAssist customers with issues and concerns they are experiencing during the use of the product and/or service. Document call-related information for auditing and reporting purposes. Maintain and update customer information as necessary. Upsell current...
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New! 5 days agoResponsible for maintaining industry standards for the A/R. Handle incoming calls from patients and insurance companies regarding claims, patient balances and payments. Review accounts that have partial or under payments. Post contractual adjustments...
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New! 5 days agoHelping medical professionals work anywhere. Lowering your carbon footprint by commuting less. Modeling a healthy work-life balance. Enriching your community through paid volunteering time. Delivering happiness to inbound callers from all over the globe.
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New! 5 days agoSchedule prospective platelet donors from a variety of sources by phoning individuals to make donation appointments. Contact active or former platelet donors to increase both the frequency of their donations and the number of donors at chapter offices...
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New! 5 days agoResponsible for managing customer service staff in receiving customer inquiries, investigating requests, answering questions and resolving problems. Maintains a high level of quality customer service. Maintains a current knowledge of products and...
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FeaturedNew! 5 days agoIn this role, you will be responsible for delivering an exceptional customer experience by responding to calls --- and occasionally, email and/or chat -- related to benefits, coverage, plan options, claims, payments, and other general questions...
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