Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
-
FeaturedRespond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. Minimum six months customer service or administrative or call center experience required. Assist with Credit Bureau Requests...
-
New! YesterdayGreets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Efficiently updates and verifies patient demographics, insurance, and contact information, and assists...
-
New! YesterdayFollowing a training period Customer Service Representatives communicate with customers by telephone, email and other omni channels, offering friendly, helpful, effective solutions that ensure they are left feeling completely satisfied with the outcome...
-
New! YesterdayAnswers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
-
New! YesterdayEnsure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. Respond to customer queries via email and telephone in a timely manner. Bilingual English/Spanish required.
-
New! YesterdaySeeking a customer service advisor for a hybrid remote position. Responsibilities include focusing on the customer and working on fast-paced, motivated teams, receiving coaching and feedback from highly trained supervisors, learning about green...
-
FeaturedNew! 2 days agoInvestigate, resolve, and respond to overage and shortage claims using various methods including pulling and evaluating parcel and grid trips. Assign error case code accordingly based on the outcome of investigation. Consider approval for shipping errors.
-
FeaturedNew! 2 days agoSupport with business systems and company system applications. Handle incoming calls and tickets from Dealers by either resolving the issue whenever possible, or by escalating the issue to the appropriate product team when necessary. This position acts...
-
New! 2 days agoReceives and responds to incoming customer/agent/employer inquiries. Assists customers with financial transactions. Maintains current knowledge of contract and product provisions and administration of the plan and the processing systems. Resolves...
-
New! 2 days agoAs a Call Center Supervisor, Customer Service, your primary responsibility is to oversee the day to day functions of a team of representatives. You will teach, train, and mentor representatives in a fast-paced environment to ensure success and a...
-
New! 2 days agoTake calls from Veterans, the VA, and Providers regarding claims, billing, or other issues. Document Calls. Look up accounts, invoices, due amounts, etc. Must have 1 year of High Volume Call Center Experience. HS Diploma (Education verification required).
-
New! 3 days agoService approximately 80-100 customer contacts per day. Provide price and availability, order status, and general customer information upon request. Interpret and communicate information from ERP system and customer portal to customers. Process...
-
New! 4 days agoJob duties include but are not limited to: screening applicants over the phone, providing excellent customer service, and assisting clients in determining eligibility for Medicaid and state funded home and community long-term services.
-
New! 4 days agoBuild and maintain customer satisfaction and trust by graciously listening to denote customer concerns and effectively applying learned product and systems knowledge. Adapt and modify communication style to provide a positive, consistent, empathetic...
-
New! 4 days agoServes as a first point of contact for Human Resources information for employees/managers that have questions related to benefits and other HR transaction needs.Responsible for processing routine employee HR personnel transactions accurately and promptly.
-
New! 5 days agoActs as a single point of contact for a specific account. Handles customer needs and complaints in a timely manner. Consult with clients and referral sources on products and necessary equipment. Obtains all documentation to be scanned and batched...
-
New! 5 days agoIn this role you will be responsible to facilitate, analyze and resolve customer issues through a variety ofcommunication channels, including phone, email and chat. You will service a suite of absence products such as short-term disability, state...
-
New! 5 days agoAnswer inbound customer inquiries via phone calls, emails, and chat. Manage customer inquiries in a timely manner while providing exceptional customer service. Offer basic troubleshooting to customer including product knowledge, recommendations, and...
-
New! 5 days agoResponsible for managing customer service staff in receiving customer inquiries, investigating requests, answering questions and resolving problems. Maintains a high level of quality customer service. Maintains a current knowledge of products and...
-
New! 5 days agoIdentify and/or address customer needs by using appropriate needs identification methods, providing information or completing a service transaction in response to incoming questions regarding Bank products and/or services. Research customer complaints...
-
1 week agoAnswer incoming calls, confirm scheduled appointments. Respond to and resolve voicemail messages, abandoned and missed calls from customers. Respond to customer requests (email, webchat, text) to resolve issues. Deliver call scripts clearly, be...
-
1 week agoAgents will respond and document general calls regarding to SSD (Services for Students with Disabilities) Test Eligibility for SAT's. Communicate with students, parents, college admissions officers, high school counselors and test center supervisors...
-
1 week agoDemonstrate strong communication skills to handle both inbound & outbound customer phone calls. Manage a portfolio of impaired or at-risk mortgage and personal borrowers and implement appropriate case strategies. Work independently, overcome obstacles...
-
9 days agoAnswer phones remotely in a timely manner. Promptly relay issues and concerns to appropriate area. Schedule pickups and deliveries as needed. Relay delivery date changes to customers. Schedule material fulfilments (i.e. Prescriptions, boxes, shipping...
-
10 days agoYou will spend your day responding to escalated questions and concerns through e-mail, Chat, and Phone, always while assuming positive intent of the customer. Experience in handling escalated customer service issues. Assist when needed in leadership...
-
10 days agoAs a Customer Service Happiness Agent, you will spend your day responding to our Shopper's escalated questions and concerns through e-mail, Chat, and Phone, always while assuming positive intent of the customer. You will be helping the Customer...
-
10 days agoEnsures a quality, timely, customer experience for our insureds and customers by communicating clear expectations in an empathetic manner with a goal to reduce conflict and produce a seamless customer experience. High school diploma.
-
11 days agoThis role focuses on processing incoming reports and correcting gramatical errors, but will be placing/receiving calls from law enforcement and Adult Protective Services throughout the day, every day. If you're local to Hillsboro, OR and looking for a...
-
15 days agoConnect with inbound customers online and over the phone to find out what they want and need from their next car purchase. Use your knowledge of the inventory to guide customers towards vehicles that meet their needs. Ensure a seamless transition...
-
15 days agoEntry-level position working in an HR call center environment and part of a growing team! Must have computer knowledge and math proficiency. Answering questions related to payroll, healthcare benefits and company benefits. Calculating amounts...
-
15 days agoWe are currently hiring for a Temp to Perm Customer Service Rep at our client in Overland Park! This a Remote role with a few days a month onsite in-office. Great opportunity to join a growing team! Position entails inbound calls, researching and...
-
15 days agoThe skill to take an average of 120-150 calls per shift which vary in complexity, from connecting callers to inpatient rooms, to notifying an on-call physician about an organ offer, to executing emergency plans. The ability to think critically...
-
15 days agoCommunicates via all available omni channels to offer education on the healthcare revenue cycle; to troubleshoot accounts (specifically those complex in nature) through resolution; and to respond to requests such as insurance or payment reviews...
-
15 days agoResponsible for conducting phone intake assessments and collecting necessary information from patients to initiate their clinical care. Your primary objective will be to ensure accurate and efficient data gathering while maintaining a high level of...
-
15 days agoSupport the sales effort by handling customer calls and recording wrap code information into the system. Quickly and efficiently perform all functions of the department to ensure work is processed in a timely manner. This will include processing...
-
18 days agoBasic Member calls and answering those questions (cancelled appointments, cannot reach doctor, went to office today and no one was there, doctor is out sick is referral, have not received any of my cards, received a bill and not getting bills)
-
18 days agoMaking outbound calls for prospective patients and working to ensure the efficient scheduling of initial in-home appointments. Ensuring that the patient receives a detailed explanation of services. Expedite emergency clinical calls as needed.
-
3 weeks agoManage mostly inbound calls for current and potential customers. Answer questions about our products and services, take payments and offer outstanding customer support. Verify and update customer account information as necessary.
-
3 weeks agoAnswer all incoming calls from the client portfolio. Ensure that requests are addressed in an expeditious manner. Verify and track work orders to completion. Analyze caller's needs and is empowered to implement the best strategy to respond to ensure...
-
3 weeks agoManage and resolve daily client tickets.Answer all client incoming calls with proper tone & professionalism.Ensure that clients' questions and problems are resolved properly and quickly.Address challenging customers and problems that require escalation.
-
3 weeks agoRegularly recognize outstanding individual & team results.Grow team capabilities through technical & soft skill training.Use data to identify opportunities & drive improvements in attainment, response times, customer satisfaction and quality assurance.
-
3 weeks agoServe as the first point of contact for Human Resources information for employees or managers that have questions related to benefits and other HR transaction needs. Process routine employee HR personnel transactions with a high degree of accuracy.
-
22 days agoProvide customer assistance with stock checks, pricing, product inquiries as well as application look up. Process, alter or cancel orders for products or services on behalf of your customers. Provide status of existing orders.
-
23 days agoAnswer telephone calls and return voicemails. Greet and direct visitors. Back various projects for other employees. Perform word processing, filing and faxing. Ability to communicate verbally and in writing effectively throughout all levels of...
-
23 days agoIdeal candidates will have Customer Service and Account Management experience of at least 2 years who can multitask between the phone, email and chat messages. This company looks for people with restaurant experience as well. This is a Direct Hire...
-
24 days agoAnswers incoming phone calls on behalf of client; provides accurate and appropriate information to callers. Places outbound customer service or customer satisfaction calls, as required by client. Completes call guides; gathers and verifies required...
-
25 days agoAdvocate for patients and coordinate their care with external organizations such as insurance companies, pharmacies, and specialists. Serve as a primary touchpoint for patient communication across multiple channels: chat, email and phone.
-
26 days agoAnswer incoming communications from customers, no cold calling. Conduct research to provide answers for customers to resolve their issues. Understand members' life events that may offer sales cues. 6 months or more of customer service experience.
-
26 days agoProfessionally handle incoming requests from Customers and ensure that all tasks are performed, and issues are resolved both promptly and thoroughly. Accurately and efficiently record Customer purchase order data into Oracle; orders are received via...
-
26 days agoResponsible for providing quality customer service to various parties including students, instructors, and other stakeholders. Interact directly with individuals who are enrolled in our courses by registering their information and processing credit...