Call Center Jobs - Remote Work From Home & Flexible (Page 6)
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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Featured11 days ago1+ years experience in healthcare environment, with experience working with medical insurance, benefits verification, medical billing, or a related field. You are a critical liaison between our patients, healthcare professionals and insurance carriers.
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Featured11 days agoEngages, consults and educates members based upon the member's unique needs, preferences and understanding of health plans, tools and resources to help guide the members along a clear path to care. Customer Service experiences in a transaction-based...
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13 days agoAs a Representative, you'll provide timely, efficient service for an assigned product and/or service center internal and external customer. You will ensure that we are providing extraordinary care to our customers through workflow management and meeting..
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13 days agoRetention: You will use a forward thinking mindset to negotiate contracts and propose thoughtful solutions that provide mutually beneficial results for us and our clients. Collaboration: You will take inbound calls from customers and make outbound calls.
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13 days agoResponds to account inquiries providing cardholders of 5 or more assigned clients with standard/scripted responses to Service Level Agreement (SLA) defined alerts generated within the fraud detection queues. Assists with the completion of the lost...
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13 days agoPerform call center responsibilities, such as making and taking high volume phone calls from customers and appraisers. Enter and assign scheduling requests, as necessary. Monitor vendor fees to ensure fee guidelines are being met, obtain management...
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2 weeks agoLead the Salesforce Sales Cloud strategy for Patient Nurturing programs, defining the roadmap for improvements. 5+ years of relevant business experience in product ownership/management, marketing, or call center operations. Minimum of a bachelor's...
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2 weeks agoBusy day handling a high volume of inbound customer inquiries. Assist customers with questions while personalizing the experience for each caller. Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data.
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15 days agoConnect with inbound customers online and over the phone to find out what they want and need from their next car purchase. Use your knowledge of the inventory to guide customers towards vehicles that meet their needs. Ensure a seamless transition...
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15 days agoEntry-level position working in an HR call center environment and part of a growing team! Must have computer knowledge and math proficiency. Answering questions related to payroll, healthcare benefits and company benefits. Calculating amounts...
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15 days agoWe are currently hiring for a Temp to Perm Customer Service Rep at our client in Overland Park! This a Remote role with a few days a month onsite in-office. Great opportunity to join a growing team! Position entails inbound calls, researching and...
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15 days agoThe skill to take an average of 120-150 calls per shift which vary in complexity, from connecting callers to inpatient rooms, to notifying an on-call physician about an organ offer, to executing emergency plans. The ability to think critically...
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15 days agoCommunicates via all available omni channels to offer education on the healthcare revenue cycle; to troubleshoot accounts (specifically those complex in nature) through resolution; and to respond to requests such as insurance or payment reviews...
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15 days agoResponsible for conducting phone intake assessments and collecting necessary information from patients to initiate their clinical care. Your primary objective will be to ensure accurate and efficient data gathering while maintaining a high level of...
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Featured15 days agoHandle customer calls of varying types (i.e. service requests, billing questions, energy conservation advice, etc.) effectively and efficiently. Strong communication and active listening skills, as well as the ability to leverage probing questions to...
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Featured15 days agoRespond to and resolve, on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence. Help guide a...
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15 days agoHandle inbound calls and video chats from our customers who are experiencing home issues and need your expertise. Maintain electronic records of customer issues and your diagnoses and remedies. Professional experience interacting with contractors, such...
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15 days agoWe're seeking a Senior Home Care Operations Associate to assist our customers in diagnosing and solving issues they are having with their homes. You have a customer-first mindset, using your knowledge of home systems and their associated issues to...
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Featured15 days agoAnswers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff. Customer Service experiences in a transaction based environment such as a call center or...
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15 days agoSupport the sales effort by handling customer calls and recording wrap code information into the system. Quickly and efficiently perform all functions of the department to ensure work is processed in a timely manner. This will include processing...
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15 days agoResponsible for calling and messaging potential members after they have expressed an interest in joining us. This position is integral in scaling our ability to reach new members, grow its impact and take steps toward the company's mission of providing...
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16 days agoAs a virtual receptionist, you will be accepting calls across multiple clients such as doctors offices, dentist offices, law firms, and housing authorities (to name a few) and provide support to their customers. Requests may include scheduling...
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16 days agoYou will be the vital link between a customer's at-home and in-store experience, providing a simple and seamless process. Responding to sales leads and customer inquiries, you will drive traffic to stores to ensure each customer finds the right vehicle...
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16 days agoAs a Customer Care Agent, you will be responsible for interacting with customers to provide information in response to level 2 inquiries about products and services. You will also handle and resolve complaints while providing customer service support...
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16 days agoEffectively presents payment options as applicable. Analyzes and uses the information to negotiate appropriate payment arrangements. Clearly and concisely communicates information to customers. Utilizes superior time management skills as it relates to...
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16 days agoAnswer inquiries and troubleshoots cases based on department SOPs and legal guidelines.Give exceptional customer service in a timely fashion. Document each call and e-mail into call tracking software, by subject, call type, and priority. Receive and...
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16 days agoThis customer service representative will be helping people apply for health insurance for their children and answering any questions about existing policies. This customer service representatives role will include inbound calls.
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16 days agoTake inbound calls from vendors to schedule a pickup of products set for delivery to different sites across the country. While communicating with customers about freight details, delivery or pick-up times, special handling requests, and scheduling...
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16 days agoPrepare our call center workforce to efficiently and effectively make calls to our members and potential members. Your role is critically important to ensuring high performance in our call center to hit new member growth targets.
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Featured16 days agoHandling telephone calls on demand in a quiet home office. Help translate Spanish/English conversations, simple & complex, for a wide range of industries including Healthcare, Government, Insurance Financial, Travel & Hospitality and government entities.
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16 days agoYou will engage and qualify potential clients through inbound and outbound telephone calls, instant messages and email communication methods. It will be imperative that you maintain a high degree of product knowledge and customer service expertise...
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16 days agoDe-escalate and educate customers through clear and accurate exchange of information that leads to a successful resolution and improved marketplace safety. 4 year degree is a plus. 1 - 5 years of experience in customer service, user experience or...
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17 days agoAnswer incoming candidate calls promptly during shift. Must be able to communicate with applicants in English and Spanish by phone and written correspondence.Respond to candidate inquiries via telephone in accordance with printed and online instructions.
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17 days agoHandle insurance follow up. Ensure timely and accurate account payment for outstanding balances. Collecting payments and recording information. Demonstrating excellent customer service to patients, healthcare professionals and insurance carriers.
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17 days agoRespond to customer inquiries in a courteous and professional manner regarding benefits and eligibility. Provide accurate information to resolve internal and external member and provider inquiries. Thoroughly and completely document all interactions.
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17 days agoCustomer Service Representative needed for a remote temporary to permanent position. You will follow up with customers via phone, email and fax to retrieve any necessary information. Need one year of experience.
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17 days agoProvide leadership, orientation, training, coaching, and mentoring to departmental staff. Assist with performance evaluations and disciplinary actions. Determine, coordinate and supervise daily staffing assignments and staffing levels. Ensure staff...
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17 days agoAnswer incoming calls for new and existing customers. Develop and maintain rapport with customers. Provide policy quotes. Discuss new policies, policy modifications, bundling options, cancellations, to suit each individual customer needs. Remote job.
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17 days agoManage telephone, and electronic interactions professionally, efficiently, and with excellent communication skills. Possess excellent listening skills/ability to analyze for resolution, and be solution orientated. Must be able to build and/or retain...
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17 days agoOverall performance related to productivity targets and quality standards. Real-time management of agent population. Review and approve timesheets daily. Identify and recommend improvement opportunities related to processes. Allocate resources...
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18 days agoAs a Customer Care Specialist, you will manage a high volume of incoming calls from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues. Customer Care Specialists must have the...
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18 days agoBasic Member calls and answering those questions (cancelled appointments, cannot reach doctor, went to office today and no one was there, doctor is out sick is referral, have not received any of my cards, received a bill and not getting bills)
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18 days agoWorking from a list of referred patients who have wrong or disconnected numbers, utilize claims data and other various portals to obtain new/alternate contact information. This includes calling doctors' offices and pharmacies. Faxing alternate number...
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18 days agoCreate unforgettable service driven by compassion and purpose. We have amazing customers and when they need help during their time of need they contact you. When you join us, you will be there for our customers when they need you most; you will help...
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18 days agoMaking outbound calls for prospective patients and working to ensure the efficient scheduling of initial in-home appointments. Ensuring that the patient receives a detailed explanation of services. Expedite emergency clinical calls as needed.
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18 days agoProvide support to our patients, clinicians, physicians, and health plans administratively, and by answering inbound calls. Works to ensure the efficient scheduling of initial or follow-up appointments and triaging calls appropriately to departments.
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18 days agoAnswer incoming calls and perform triage of inquiries. Respond to telephone and/or Internet inquiries from customers seeking information and/or resources, following a set standard. Collect relevant caller data to assist with measurement, tracking and...
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18 days agoDaily remote supervision that includes leadership, managing and guiding a team of schedulers and supporting and interfacing with clinic providers/staff.Retain and demonstrate quality assurance standards, while listening to recorded calls to examine.
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18 days agoYou will take inbound calls, listen, consult, and advise clients over the phone on their Medicare health insurance options specific to the assigned carrier. You may also be responsible for outbound follow-up. Measures of success will be performance-based.
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18 days agoPartner up with software / tech / finance companies (CTO/CEO/VP/Director level) to help them build out their team. Understand client needs via a video call. Negotiate agreements. Call candidates to qualify for your client(s). Relay information quick...
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