Call Center Jobs - Remote Work From Home & Flexible (Page 2)
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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FeaturedNew! 2 days agoYou will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage...
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New! 2 days agoHandling inbound and outbound calls to and from customers to address their needs while adhering to internal service levels standards. Creates and/or follow-ups for up to 90 days on Long-Term Care (LTC) leads and opportunities entered in Salesforce.
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New! 2 days agoThe Customer Service Representative (CSR) is a member of the customer contact center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services by following standard scripts, policies, and procedures.
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FeaturedNew! 2 days agoPerform intake of calls from members or providers regarding services via telephone, fax, EDI. Screens requests for appropriate referral to medical services staff. Approve services that do not require a medical review in accordance with the benefit plan.
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New! 2 days agoBe responsible for working with insurance companies and medical billing staff to manage the billing/reimbursement process. Receive inbound and place outbound calls regarding medical and/or pharmacy benefit investigation. Employee will utilize data from...
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New! 2 days agoRetrieve and oversee the sending of written business communications. Handle incoming telephone calls. You will likely support business development and client referral goals by actively cross-selling and referring customers. Offer friendly, accurate...
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New! 2 days agoManage incoming calls or incoming post services claims work. Determine contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. Refers cases...
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New! 2 days agoProvide ongoing support to families after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction. Document accurate and complete notes of all family and caregiver interactions in CareLinx's EHR...
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New! 2 days agoTake part in peer side-by-side coaching..Report member complaints and escalations immediately to Member Engagement Managers. Monitor performance results including appointments, calls, handle time and productivity using designated reporting systems.
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New! 2 days agoMake an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation with a provider. 1+ year call center experience OR 2+ years general work experience required.
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New! 2 days agoMake an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain & schedule a free in-home/virtual health evaluation with a provider.Follow 20+ approved scripts, ensure members understand and are comfortable with terms.
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FeaturedNew! 2 days agoUse telephone negotiating techniques to build and maintain company, customer and dealer relationships. Review payment history and account information. Minimum of 1 year of experience in customer service. Capacity to quickly change focus on work...
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New! 3 days agoObserves, documents & reports on client feedback/concerns & provides practical solutions to evolve & continuously improve upon client service experience.Liaises with business partners to modify/develop new and existing information and channel delivery.
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New! 3 days agoInsurance Reimbursement Specialists are primarily responsible for working with insurance companies and medical billing staff to manage the billing/reimbursement process. Reimbursement Specialist is a remote position that will receive inbound and...
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New! 3 days agoYou ll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of products and services to effectively service and retain customers. You ll be an expert at simplifying the explanation of customer bills...
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New! 3 days agoPossesses solid knowledge of the programs and services and sets the expectations of service with members. Accurately collects inputs and updates data provided by members into the CIS in a timely manner. Facilitates communication and requests.
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New! 3 days agoAnswer all incoming business phone calls. Create and send custom quotes. Organize and schedule proposal appointments. Write and respond to email correspondence between clients and their customers. Develop and maintain client's online database.
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New! 3 days agoProvide specialized support for our customers through email, chat, and notably Enterprise customer phone support, with availability to work on the weekends. Bachelor's degree (or equivalent experience) and experience working in Customer Service...
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New! 3 days agoHe or she provides basic support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interactions. Handles inbound calls and makes follow up outbound calls regarding benefit, pension, and 401K plans...
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New! 3 days agoResponsible for facilitating the scheduling of appointments for members with the use of effective communication, technology, and customer service skills. Responsible for informing members regarding the program benefits.
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New! 3 days agoOwns the customer experience by managing complex and non-routine calls and electronic requests on a regular basis related to personal lines claims. Utilizes extensive knowledge of the company, products, and services to handle a broad range of calls and...
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New! 3 days agoThis position handles inbound customer service calls. Provides timely, effective and professional responses to a variety of customer inquiries while consistently ensuring delivery of exceptional customer experience during every interaction.
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FeaturedNew! 3 days agoAssist Driver Assistance Program customers with delivery of safety services such as Emergency Assistance, Automatic Collision Notification, Hands-free Destination Assist, Stolen Vehicle Locator and more.
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FeaturedNew! 3 days agoAssist Driver Assistance Program customers with delivery of safety services such as Emergency Assistance, Automatic Collision Notification, Hands-free Destination Assist, Stolen Vehicle Locator and more.
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FeaturedNew! 3 days agoHelping medical professionals work Anywhere. Lowering your carbon footprint by commuting less. Modeling a healthy work-life balance. Knowledgeable about basic medical terminology, and have either formal education or experience in the medical field.
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New! 3 days agoEnsures compliance with departmental protocols by accurately obtaining and assuring pre-certification or authorization for procedures and services. Prioritizes effective communication by first contacting the relevant department before transferring...
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FeaturedNew! 3 days agoProviding ongoing feedback to our Account Management team regarding property management or real estate terminology within our scripting. Comfortable with real estate and property management language. Familiar with the real estate or property management...
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New! 3 days agoInbound and outbound call handling. Investigate and resolve patient/physician inquiries and concerns in a timely manner. Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate. Proactive follow-up with...
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FeaturedNew! 3 days agoThe Shared Team provides Tier 0 customer support via phone, ticket and chat for numerous industries. All workflows are well-scripted and easy to follow. Will have an extensive resource site to research issues and possibly provide minor troubleshooting.
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New! 3 days agoHandle inbound and outbound calls from customers regarding healthcare inquiries, concerns, and support requests. Provide accurate and empathetic responses to customer inquiries, ensuring their needs are met. Follow established call scripts and...
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New! 3 days agoReceiving a high volume of customer calls and providing excellent customer service. Resolving customers' account and billing issues. Providing status updates on customers' claims. Documenting customer interactions in the database. Escalating issues as...
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New! 3 days agoHandles inbound calls. Review claims and respond to billing and account questions. Provides necessary claim and account status and updates. Conduct basic account and claim research. Must have at least 1 year of call center experience. Any related...
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New! 3 days agoThis is a TEMP-TO-HIRE job opportunity where you will earn $17.00 per hour. During the temporary period, you will be able to sign up for benefits programs. When you are converted to a permanent employee, you will be eligible for this company's...
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New! 3 days agoHandles inbound calls. Review claims and respond to billing and account questions. Provides necessary claim and account status and updates. Conduct basic account and claim research. Must have high school diploma or GED. Must have at least 1 year of...
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FeaturedNew! 3 days agoIf you are looking to build a fulfilling career and are confident you can build rapport with guests while sharing your love of movies, TV shows and animated stories, consider joining us now and growing with us in the future. Do you excel at handling...
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FeaturedNew! 3 days agoAnswers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff. Documents and tracks contacts with members, providers and plan sponsors. The Customer Service...
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New! 3 days agoHandle inbound calls from new clients interested in Health & Dental, travel, and Life Insurance. Make outbound calls to clients who have shown interest in discussing our options. Assist clients through online chats, and other digital channels...
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New! 3 days agoService approximately 80-100 customer contacts per day. Provide price and availability, order status, and general customer information upon request. Interpret and communicate information from ERP system and customer portal to customers. Process...
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FeaturedNew! 4 days agoPerform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information. Use mail, email and phones to contact customers to discuss, negotiate...
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New! 4 days agoTake inbound calls from drivers who need help with anything from a flat tire to a breakdown. Work with a team of service providers to connect the customer with immediate support. Log interactions with customers in our tracking system. Provide positive ...
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New! 4 days agoCustomer Service Representative needed. You will take inbound calls from drivers who need help with anything from a flat tire to a breakdown. You will work with a team of service providers to connect the customer with immediate support.
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New! 4 days agoConsistently provide outstanding customer service to clients. Moderating and responding to website questions and reviews. Work with other members of the team to resolve complex issues. Maintain an excellent working knowledge of all company products...
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New! 4 days agoYou will take inbound calls from drivers who need help with anything from a flat tire to a breakdown. You will work with a team of service providers to connect the customer with immediate support. You're an excellent note-taker you will log your...
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New! 4 days agoJob duties include but are not limited to: screening applicants over the phone, providing excellent customer service, and assisting clients in determining eligibility for Medicaid and state funded home and community long-term services.
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New! 4 days agoHandle incoming calls from existing customers. Answer customer service-related questions. Resolve customer problems. Provide excellent customer service. Weather related outages may require extended hours beyond normal business hours. Assist customers ...
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New! 4 days agoYou will take inbound calls from drivers who need help with anything from a flat tire to a breakdown. You will work with a team of service providers to connect the customer with immediate support. You're an excellent note-taker you will log your...
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New! 4 days agoYou will take inbound calls from drivers who need help with anything from a flat tire to a breakdown. You will work with a team of service providers to connect the customer with immediate support. You're an excellent note-taker you will log your...
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New! 4 days agoCustomer Service Representative needed for a remote position. Duties will include outbound calls for debt collection. Must type a minimum of 40 WPM. Customer service or call center experience is required.
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New! 4 days agoProvide accurate, friendly customer service in a timely fashion. Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers. Retrieve and oversee the sending ...
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New! 4 days agoBuild and maintain customer satisfaction and trust by graciously listening to denote customer concerns and effectively applying learned product and systems knowledge. Adapt and modify communication style to provide a positive, consistent, empathetic...