Call Center Jobs - Remote Work From Home & Flexible (Page 7)
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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18 days agoResolve customer cases via phone, live chat, and email in compliance with SLAs without sacrificing customer satisfaction. Troubleshoot platform issues reported by customers and urgently escalate them to team leads for further investigation. Bridge...
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18 days agoProvide excellent written and verbal support to consumers by answering inbound calls and emails received through our toll-free number, email and website. Offer best in class service to ensure that each and every consumer leaves the interaction feeling...
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19 days agoThe mission for this role is to provide excellent customer service to clients, patients, and requestors. This role will be required to meet daily goals and report to the Customer Service Manager with any reoccurring issues for resolution. 1+ yrs of exp.
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19 days agoRespond promptly to a high volume of customer calls and e-mails regarding Disability and FMLA paperwork. Build strong value-based relationships with customers - a passion for customer interaction is a must!
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19 days agoSupport Inbound/Outbound phone calls from Members or Providers on routine or simple issues. Supports provider needs for basic inquiries and assistance involving member eligibility and covered benefits, Provider Portal, and status of submitted claims.
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Featured19 days agoAbility to work a part-time schedule including an 8-hour shift on Monday at a minimum. Ability to handle customer calls of varying types (i.e. service requests, billing questions, energy conservation advice, etc.) effectively and efficiently.
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Featured19 days agoJoin us as Customer Service Reps on a full time, work from home basis. Join us and you will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you.
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Featured19 days agoIn our day-to-day job we answer variety of questions related to customers accounts, subscriptions, products, assisting our customers in the elimination of technical problems via phone, chat, and remote sessions.
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Featured19 days agoHandling telephone calls on demand in a quiet home office. Help translate Spanish/English conversations for a wide range of industries including Healthcare, Government, Insurance Financial, Travel & Hospitality and government entities. Translating...
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19 days agoHigh volume of calls 30+ daily. Review, update and becomes familiar with the new and revised benefit information, billing information, claims information. Provide timely follow-up and return calls when these are required. Answer calls within service...
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20 days agoRequests records and information from providers. Responds to telephone inquiries promptly, professionally, and efficiently to provide resolution. Understands and resolves provider's questions and provide analysis of situation to determine best use...
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Featured20 days agoB2B outbound cold-calling, reaching C-level executives in small, mid and large-size companies, incorporating our signature Respectful Persistence. Ability to engage gatekeepers to identify and reach key decision-makers. Initiate calls to build rapport...
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3 weeks agoManage mostly inbound calls for current and potential customers. Answer questions about our products and services, take payments and offer outstanding customer support. Verify and update customer account information as necessary.
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3 weeks agoAnswer all incoming calls from the client portfolio. Ensure that requests are addressed in an expeditious manner. Verify and track work orders to completion. Analyze caller's needs and is empowered to implement the best strategy to respond to ensure...
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3 weeks agoManage and resolve daily client tickets.Answer all client incoming calls with proper tone & professionalism.Ensure that clients' questions and problems are resolved properly and quickly.Address challenging customers and problems that require escalation.
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3 weeks agoRegularly recognize outstanding individual & team results.Grow team capabilities through technical & soft skill training.Use data to identify opportunities & drive improvements in attainment, response times, customer satisfaction and quality assurance.
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3 weeks agoServe as the first point of contact for Human Resources information for employees or managers that have questions related to benefits and other HR transaction needs. Process routine employee HR personnel transactions with a high degree of accuracy.
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Featured22 days agoAs a Blood Donor Recruiter, you will be part of a team of dedicated and experienced Recruiters who help save lives every day. Have experience working online using multiple browser tabs and multiple software applications at the same time.
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22 days agoProviding our members with a fantastic customer service experience. Taking calls from our members and completing intake process. Exceptional verbal and written communication skills. Excellent organizational and interpersonal skills. Ability to work...
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22 days agoProvide customer assistance with stock checks, pricing, product inquiries as well as application look up. Process, alter or cancel orders for products or services on behalf of your customers. Provide status of existing orders.
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22 days agoSupporting standardized tools, WFM methodologies, and business processes aimed at improving operational efficiencies. Works with operations to develop procedures for shift types, vacation, and other schedule exceptions strategies that maintain...
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22 days agoUtilize standard technology such as a telephone, e-mail, and web browser. Assist callers with filling out online applications and submitting them electronically to the plan provider for processing. Navigate to the appropriate pre-scripted responses...
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22 days agoWorks cooperatively with other team members and departments to develop effective and timely solutions for customers. Strong technical troubleshooting and problem solving skills across a variety of platforms and proprietary products.
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22 days agoMonitor all assigned student accounts for accuracy in terms of expected payments on past due accounts. Experience in collection procedures and processes, with particular emphasis on dispute resolution and related transactions is highly desired.
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23 days agoAssist Supervisors and Management in meeting and exceeding daily, weekly, and monthly goals. Motivate and inspire the team to exceed operational goals. Work with new hire staff during their nesting period to answer questions, mentor, and provide...
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23 days agoResponds to customer interactions regarding billing, policy coverage, and policy changes. Interactions may occur through various customer contact channels such as phone, email, e-form, chat, and/or social media platforms. Accepts ownership of requests...
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23 days agoResponds to customer inquiries via telephone to provide problem resolution in accordance with the organization's service standards. Resolves basic or tier 1 payment and account related requests.
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23 days agoReceives and screens all incoming calls. Enters referrals into Salesforce database system. Transfers all incoming calls to appropriate staff, unit, or department. Assist callers requesting MSP (Medicare Savings Program) application status information.
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23 days agoThe interpreter processes information quickly, concisely and recognizes sensitive cultural differences. The interpreter is professional and courteous at all times and uses appropriate terminology and understands common industry procedures and practices.
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23 days agoRespond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data on...
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23 days agoRespond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions...
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23 days agoFollow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client's permission.
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23 days agoThe Marathi Telephone Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Marathi and English speakers. The interpreter breaks the communication barrier in a wide range of industries that...
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23 days agoResponds timely and satisfactory to resolve customer inbound calls and on-line contacts in support all pump models. Occasionally makes outbound calls as required through the same support line.Using approved communication guidelines, responds to customers.
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23 days agoAs a Bilingual Intake Coordinator, you will receive inbound calls, faxes, and web requests from providers and/or clients. You will initiate and facilitate the authorization process in accordance with established health plan policies and procedures.
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23 days agoYou will assist people enrolling in benefits during annual enrollment periods. As a Transaction Specialist, you will use your problem-solving skills to help respond to questions and make recommendations to customers.
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23 days agoAs a Call Center Representative, you will be supporting our client's customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively listen to our clients' customers by utilizing your customer...
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23 days agoAnswer telephone calls and return voicemails. Greet and direct visitors. Back various projects for other employees. Perform word processing, filing and faxing. Ability to communicate verbally and in writing effectively throughout all levels of...
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23 days agoAre you a Bilingual Customer Service Representative who lives within 1 hour of Madison, WI? As a Customer Service Representative, you will take incoming calls as well as gather patient demographics, update customer information and schedule/classes...
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23 days agoManage and coach assigned students from the point of first class start to program completion through proactive service and outreach. Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to effectively and accurately ...
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23 days agoAnswer inbound calls from new and existing customers. Educate customers on products and services available to them. Provide quotes and help the customer select a policy that suits their needs. Provide an excellent customer service/sales experience.
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23 days agoUnderstanding admission, billing, payments, and denials.Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.Knowledge of medical terminology or CPT or procedure codes.Patient Access experience.
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23 days agoIdeal candidates will have Customer Service and Account Management experience of at least 2 years who can multitask between the phone, email and chat messages. This company looks for people with restaurant experience as well. This is a Direct Hire...
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23 days agoJob Responsibilities for a Remote Sales Associate: Completing sales and enrollments; Answering any questions or concerns customers may have; Inbound Calls- **NO Cold-Calling**. 1+ years of Customer Service and/or Sales Experience
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23 days agoSupervise the team members, identifying and addressing developmental issues, coaching opportunities and recommending training interventions. Analyze known best practices for continuous improvement.Enforcing organizational policies and procedures to...
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23 days agoBased on customer situation, provide policy options such as additional deductibles, basic coverages and discounts in Spanish and English. Responds to customers/agents requests for quotes or changes to existing policies in Spanish and English. Reviews...
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23 days agoHandle 80-100 incoming back-to-back calls daily to book quality reservations for our three brands worldwide. Receive and apply feedback from managers to improve call quality. Efficiently guide conversations and apply sales techniques to convert calls...
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23 days agoAs a member of the team, you will help people every day by taking calls, actively listening to understand customers needs, and answering their questions.You manage a high volume of incoming calls from customers while navigating through multiple systems.
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23 days agoAs an Account Manager, you will be a true sales hunter, responsible for generating leads, qualifying prospects, conducting online demonstrations, and closing sales - all primarily over the phone. You will be an excellent communicator with a knack for...
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23 days agoOutbound efforts via phone/LinkedIn/other tools on assigned territory for quality lead generation.Maintain accurate records of new clients through the use of CRM (HubSpot).Make territory analysis and planning for dedicated geographies to identify partner.
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