Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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FeaturedPrimary responsibilities will include supporting negotiations with customers and suppliers, developing and implementing company-wide policies, supporting the human resources team, and supporting larger Legal Department initiatives. Additional...
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FeaturedRespond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. Minimum six months customer service or administrative or call center experience required. Assist with Credit Bureau Requests...
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FeaturedWork with the ACOE and team, and partner contractors to develop a plan to implement Agile practices at the Portfolio, Product Line and Team levels. Assess ARTs to determine their level of Agile maturity and use the data to tailor a training plan.
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New! YesterdayLead, facilitate, and coach project and the RPA development team to determine the business requirements through interviews, observations, document analysis, workshops, storyboards, RACI matrices, workflow analysis, data flow analysis, shadowing, use...
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New! YesterdayYou will play a critical role in our highly visible and important Commercial Lines team initiatives. You will support all levels of leadership for our Agile culture (our people are expected to be autonomous, empowered and self-managing).
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New! YesterdayGreets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Efficiently updates and verifies patient demographics, insurance, and contact information, and assists...
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New! YesterdayMonitor performance of SaaS and IT solutions to determine cost and productivity levels, and to make recommendations for improving overall IT infrastructure. Analyze business requirements by partnering with key stakeholders across the organization to...
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New! YesterdayProvide phone support for incoming calls from external dealers/customers as well as internal customers. Review and apply new business funds to the dealers' accounts for all lines of business. Review Debit/Credit report to ensure business is processed...
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New! YesterdaySupports business development activities by collaborating and providing the required inputs into opportunities for prospective and existing clients, including estimation and costing. Serves as a liaison between internal and external stakeholders...
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New! YesterdayAs our Customer Success Manager (CSM) will serve as one of the primary points of contact for all day-to-day activities within the Client Services Team. The CSM will be responsible for establishing a solid and trusted relationship with assigned clients...
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New! YesterdayYou'll manage project financials and supporting contract documents ensuring a healthy project gross margin, appropriate staff utilization, funding and contracts paperwork, invoicing and payments, budge to actual variances, financial and staffing...
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New! YesterdayProvide expertise on data and analytics technologies, including Big Data/Hadoop. Manage the end-to-end delivery of engineering work for assigned scrum team(s)/project team(s) and all dependent teams. Hands-on prior experience in data technologies...
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New! YesterdayThe Scrum Master will assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members.
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New! YesterdayHe or she conducts research to respond to more difficult customer inquiries and answers, documents and monitors call center interactions. We are providing contact center support for a client as they go through a 401K choice option for their employees.
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New! YesterdayFollowing a training period Customer Service Representatives communicate with customers by telephone, email and other omni channels, offering friendly, helpful, effective solutions that ensure they are left feeling completely satisfied with the outcome...
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New! YesterdayAnalyze customer insights, consumer trends, market analysis, and best practices to build successful strategies and recommend tactics. Strengthen direct ties with assigned institutions; increase the visibility of ACS products & services; and ultimately...
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New! YesterdayHe or she provides basic support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interactions. Handles inbound calls and makes follow-up outbound calls regarding benefit, pension, and 401K plans to...
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New! YesterdayAnswers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
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New! YesterdayLeads development and implementation processes for the organization's IT systems and department.Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
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New! YesterdayThis role will support our Medicare Secondary Payer (MSP) clients. This is aproduction based position where the employee is responsible to make a large number of outbound calls to insurance carriers, employers & members. The individual must be able to...
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New! YesterdayAs a Claims Phone Support Representative at TII, you provide exceptional customer service to ensure our travelers receive the timely, professional attention they deserve. Using your expert phone skills, you confidently provide our insureds with...
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New! YesterdayDiscuss prospective students' background, goals, and objectives to determine fit with academic programs. Forward qualified student inquiries to enrollment counselor depending on the area of interest. Respond to prospective new student inquiries via...
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New! YesterdayIdentifies product enhancements based on client interactions and works with the Product Management and Software Engineering groups to design solutions for client requirements. Develops and maintains relationships with clients, partners and internal...
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New! YesterdayThe Leads Marketplace Analytics team provides insights and helps optimize strategy by working closely with leadership across our sales, customer care, product development, and finance organizations. Our business is a two-sided marketplace of homeowners...
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New! YesterdayEnsure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. Respond to customer queries via email and telephone in a timely manner. Bilingual English/Spanish required.
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New! YesterdayDevelop partnerships that generate material revenue and/or enable our company strategy. We work with a variety of partners, including strategic partners, hardware and software providers, and distribution partners. Reporting to the VP of Business...
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New! YesterdaySeeking a Senior Innovation Portfolio Strategy Professional who will play a critical role in the evolution of our innovative solutions and, more broadly, in helping Humana deliver on its well-being centered mission. They will support the oversight and...
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New! YesterdayManage company-wide strategic programs (e.g. expansion of services, adapting operations to legislative changes, develop new revenue stream GTM strategy), including design, process definition, project management, analysis and insights, and...
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New! YesterdaySeeking a customer service advisor for a hybrid remote position. Responsibilities include focusing on the customer and working on fast-paced, motivated teams, receiving coaching and feedback from highly trained supervisors, learning about green...
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FeaturedNew! YesterdayThe COO will execute the founder's vision and strategy through the management of day-to-day operations, freeing the CEO so he can focus on strategy, including top-level product development, marketing and events, sales, finances, emerging...
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New! YesterdayThe Associate Relations Consultant is responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation...
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FeaturedNew! YesterdayYou'll be the part of the team to provide senior leadership, triage, and technical support to the technical support team for our client's high-end luxury appliance brand. You'll work closely with the Field Service, Call Center, and Parts teams to...
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New! YesterdaySupport Solution Consultants in the configuration of customer databases from within the User Interface including query building & tuning to evaluate and improve patterns of language for automated scoring & topic identification analyzing record...
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New! YesterdayEngage with business leaders to understand business strategy, objectives and key results and execute architectural assessments to identify the optimal transition from strategy to execution, that supports business transformation and modernization across...
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New! YesterdayConduct consults digitally as a digital practitioner. Assess, diagnose, and treat a wide range of complex conditions and presentations. Triage, refer, and manage referrals from a diverse group of patients and conditions. Working within large...
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New! YesterdayLead tax client service team for compliance and tax planning for some of the firm's clients. Final review and sign-off of tax returns (federal & state returns for individuals, corporations, partnerships, trusts and estates). Oversee tax projections and...
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FeaturedNew! YesterdayOnboard new customers and work collaboratively across teams to ensure a successful journey. Regular customer communication to discuss program needs, elearning plans, transcripts, concerns, etc. Building rapport with customers through quality...
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New! YesterdayOwn the technical relationship with our most strategic and largest prospective clients. become an expert on the company's platform, application ecosystem and integrations. Lead requirements discovery, solution presentations, Proof of Concept builds and...
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New! YesterdayTroubleshooting inquiries such as access requests, software updates, password resets, external connections to a laptop (Printers, monitors etc.), Windows suite. Provide technical customer support to client via phone, email and chat.
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FeaturedNew! YesterdayDesign, develop and lead the implementation of strategic efforts for Retail pharmacy grounded in community and public health methodologies. Oversee and prioritize a portfolio of community based efforts to drive engagement and reduce disparity gaps...
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New! YesterdayRecord and monitor every customer inquiry throughout the lifecycle, accountable for tracking every ticket (from calls, emails, incidents, and inquiries) logged by the MSD from the entry of the ticket to the disposition of the reported incident.
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New! YesterdayEnsure rapid data for the emergency department, requests additional resources based on volume, and work with the medical staff to move patients to disposition quickly. Complete initial and ongoing Joint Knowledge Online (JKO) administered...
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New! YesterdayEvaluate a patient's medical condition and determine if the service member is physically fit for pre- and post-military deployment. Provide quality care to patients according to clinical medical protocols and funding source guidelines. Explain...
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New! YesterdayAct as project leader to produce rate filings, legislative cost analyses, reserving, data validation, products, and/or research. This includes coordinating the work of project team members, utilizing actuarial systems and programming skills to access...
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New! YesterdayRespond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data...
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New! YesterdayRespond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data...
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New! YesterdayWe are looking for a results-oriented and customer-focused leader who will own the strategy and delivery of global customer success and professional services. You will define how customers achieve success including usage, onboarding, adoption and renewal.
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New! YesterdayProvide program planning support through data analyses. Conduct research, business plan analyses, and feasibility studies. Identify trends and develop recommendations for highly complex issues. Lead or participate in projects and operations as a...
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New! YesterdayThe Customer Care Representative (CCR) position is the primary point of contact for residential and small commercial customers who contact the Customer Care Center by phone, fax, chat, email, and mail. The CCR is responsible for interacting with...
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FeaturedNew! YesterdayYou'll be the friendly voice of our client to provide superior service to customers, servicers, field technicians, and dealers for our client's high-end luxury appliance brand. You'll provide support through inbound/outbound calls and emails to support...