Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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FeaturedRespond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. Minimum six months customer service or administrative or call center experience required. Assist with Credit Bureau Requests...
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8 days agoDirects and manages the product development cycle of various products. Ensures product development is market-driven and consistent with the business strategy. Oversees the facilitation of product presentations. 5+ years of exp in a product-related role.
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New! YesterdayGreets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Efficiently updates and verifies patient demographics, insurance, and contact information, and assists...
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New! YesterdayBe the local expert on products & solutions - understand buyers in Germany along with pricing and packaging, develop local positioning strategies and enable the field regularly on current and new features. Support the creation of foundational...
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New! YesterdayProvide phone support for incoming calls from external dealers/customers as well as internal customers. Review and apply new business funds to the dealers' accounts for all lines of business. Review Debit/Credit report to ensure business is processed...
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New! YesterdayOwn the product roadmap for the existing client experience. Be a speakerphone for users: You'll drive UXR for mental health clients to understand their care experience, synthesize those learnings, and use it to inform the product roadmap. Set best...
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New! YesterdaySupports business development activities by collaborating and providing the required inputs into opportunities for prospective and existing clients, including estimation and costing. Serves as a liaison between internal and external stakeholders...
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New! YesterdayLead strategic and financial planning processes supporting business objectives. Develop robust driver-based resourcing, financial and ROI models to support business objectives. Develop customer profitability and new product introduction analyses/models.
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New! YesterdayHe or she conducts research to respond to more difficult customer inquiries and answers, documents and monitors call center interactions. We are providing contact center support for a client as they go through a 401K choice option for their employees.
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New! YesterdayPartner with Design Managers and cross-functional partners to support the end-to-end needs of the most ambiguous, complex and impactful sprints and projects within the Design and Research Org. Create flexible processes, timelines, reviews, and...
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New! YesterdayFollowing a training period Customer Service Representatives communicate with customers by telephone, email and other omni channels, offering friendly, helpful, effective solutions that ensure they are left feeling completely satisfied with the outcome...
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New! YesterdayThis Strategy and Operations position is a highly cross-functional role that will lead key work streams across product, engineering, legal, risk, support, sales, and other teams. You will deliver objective analysis, insights, strategy and execution for...
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New! YesterdayHe or she provides basic support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interactions. Handles inbound calls and makes follow-up outbound calls regarding benefit, pension, and 401K plans to...
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New! YesterdayAnswers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
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New! YesterdayGo-to-market planning and execution: Develop and execute go-to-market plans for new product launches, feature releases, and major updates. Collaborate with cross-functional teams to ensure smooth and successful product launches, including coordinating...
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New! YesterdayThis role will support our Medicare Secondary Payer (MSP) clients. This is aproduction based position where the employee is responsible to make a large number of outbound calls to insurance carriers, employers & members. The individual must be able to...
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New! YesterdayAs a Claims Phone Support Representative at TII, you provide exceptional customer service to ensure our travelers receive the timely, professional attention they deserve. Using your expert phone skills, you confidently provide our insureds with...
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New! YesterdayIn this role, you'll build and lead a small team of product marketers and will collaborate closely with cross-functional teams, including product management, sales, customer experience and operations to ensure successful go-to-market execution.
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New! YesterdayDiscuss prospective students' background, goals, and objectives to determine fit with academic programs. Forward qualified student inquiries to enrollment counselor depending on the area of interest. Respond to prospective new student inquiries via...
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New! YesterdayDeeply understand customers' complex scheduling needs and distill the complexity into an actionable, ambitious and exciting roadmap for your team. Define and track what success means for you, your team, and our customers. Previous experience owning a...
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New! YesterdayEngage in a wide-ranging array of projects that span visual design, user experience (UX), and user interface (UI), collaborating with content and development team members. Provide straightforward solutions to challenges, determined through insights...
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New! YesterdayEnsure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. Respond to customer queries via email and telephone in a timely manner. Bilingual English/Spanish required.
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New! YesterdayDefine delivery plans that provide a workable execution path in support of the product strategy and roadmap. Partner with product owners to deeply understand business needs and propose solutions. Facilitate and drive alignment among key stakeholders,...
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New! YesterdaySeeking a customer service advisor for a hybrid remote position. Responsibilities include focusing on the customer and working on fast-paced, motivated teams, receiving coaching and feedback from highly trained supervisors, learning about green...
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New! YesterdayReporting into the Design Manager, you'll be a member of an accomplished team of Product and Content Designers, all motivated by the mission to help teams find the support and knowledge needed to solve their problems - whether it be asynchronously...
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New! YesterdayAs a Software Engineer for the Discovery team, you'll be working on our recommendation engine. Using cutting edge technologies, you will ensure we're serving up the most relevant article, video, or event no matter which sport our users enjoy.
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New! YesterdayHelp solve engineering challenges and assist with our decision-making process on the most relevant technical solutions for complex business problems. Design and implement ways to bring our data and technology into other applications within the...
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FeaturedNew! YesterdayYou'll be the part of the team to provide senior leadership, triage, and technical support to the technical support team for our client's high-end luxury appliance brand. You'll work closely with the Field Service, Call Center, and Parts teams to...
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New! YesterdayThe Senior User Interface Design Engineer develops, assesses and communicates website usage and security policies and standards. Provides technical assistance to Site Administrators. May assist in the planning of overall company strategy involving...
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New! YesterdayThe Product Marketing Manager is responsible for defining our market strategy and driving that strategy by defining and communicating the company's value and differentiation in the market, evangelizing internally and externally, and supporting Product...
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New! YesterdayWrite user stories, gather product requirements, and execute product roadmap objectives. Use data and research to drive insights and recommendations to the FBG product roadmap. Be a passionate subject matter expert on FBG products and real money...
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FeaturedNew! YesterdayOnboard new customers and work collaboratively across teams to ensure a successful journey. Regular customer communication to discuss program needs, elearning plans, transcripts, concerns, etc. Building rapport with customers through quality...
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New! YesterdayLead the end-to-end product development lifecycle, from ideation to launch, to build advanced and innovative features in our core online and interactive Learning Environment. Monitor key product metrics, user feedback, and market trends to iterate on...
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New! YesterdayTroubleshooting inquiries such as access requests, software updates, password resets, external connections to a laptop (Printers, monitors etc.), Windows suite. Provide technical customer support to client via phone, email and chat.
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New! YesterdayRecord and monitor every customer inquiry throughout the lifecycle, accountable for tracking every ticket (from calls, emails, incidents, and inquiries) logged by the MSD from the entry of the ticket to the disposition of the reported incident.
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New! YesterdayRespond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data...
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New! YesterdayRespond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data...
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New! YesterdayThe Customer Care Representative (CCR) position is the primary point of contact for residential and small commercial customers who contact the Customer Care Center by phone, fax, chat, email, and mail. The CCR is responsible for interacting with...
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FeaturedNew! YesterdayYou'll be the friendly voice of our client to provide superior service to customers, servicers, field technicians, and dealers for our client's high-end luxury appliance brand. You'll provide support through inbound/outbound calls and emails to support...
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New! YesterdayAs a Guest Experience Customer Support Specialist, you will review and address all escalated Tier 2 Front-End and Guest Engagement issues, focus on documentation and continued training for the Tier 1 team, and work with the Front-end and Guest...
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New! YesterdayCollect outstanding balances while promoting the Company's reputation for integrity. Make outgoing calls to customers with outstanding balances. Maintain an outgoing call volume consistent with the goals of the team. Answer telephone calls in phone...
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FeaturedNew! YesterdayYou'll listen to the caller and use your technical expertise, and passion for outstanding customer service, to answer questions about products and services, or troubleshoot technical issues to find solutions. Strong computer knowledge, including...
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New! YesterdayConduct research and data analysis to understand user needs, pain points, and behaviors. Define, track, and analyze key product metrics to inform decision-making and measure success. Have strong stakeholder management experience leading products that...
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New! YesterdayPrioritize products, features, and enhancements including short, mid, and long-term roadmaps. Create data-driven decisions and recommendations for priorities. 12+ years total work experience. Extensive experience partnering with Claims functions and...
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New! YesterdayDefine and document business requirements and functional specifications from business users and subject matter experts. Translate product vision and roadmap priorities to technical teams. Experience in leading Business Analysis, Business Process Design...
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New! YesterdayResearching international markets and their approach to report writing, speaking directly to teachers in those communities to collect first-hand information and insights. You have teaching experience (you have empathy for report writing, and a desire...
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New! YesterdayYou will be involved in every aspect of the product development process, from user research and discovering the next great feature, to crafting detailed interactions, flows, and UI design. You will work with a diverse team of product managers...
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New! YesterdaySpeak with customers via live chat, phone, and email to help them with their accounts and help them fix problems with their accounts. Speak to leads about the benefits and features of software products. Write articles for our help center on how to use...
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New! YesterdayEnsure that our customers & their data are protected by strong baseline security, in partnership with our information security teams. Identify relevant security standards and certifications to meet (and exceed) customer expectations for the markets in...
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New! YesterdayMake and receive follow-up calls to and from medical equipment patients. Calls are patient follow ups for solicitation of resupply of existing products. Pay is $17 hourly. HS diploma and 1 year of customer service experience required.