Customer Service Jobs - Remote Work From Home & Flexible
I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually
excel.
Emily O.
from
Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life
again.
Richard M.
from
San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an
interview!
DeChe E.
from
Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent
Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support... More
Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.
Common customer service job titles include Customer Support Representative, Customer Service Specialist, Call Center Representative, and Online Chat Agent. Entry-level customer service jobs are available, as well as manager roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Be sure to come back often for the latest remote customer service jobs and customer service jobs near you.
Looking for remote, part-time, or freelance customer service jobs? We’ve got you covered.
- Remote Customer Service Jobs
- Part-Time Customer Service Jobs
- Freelance Customer Service Jobs
- Entry-Level Customer Service Jobs
Which job categories are related to customer service?
Customer service jobs are similar to customer success jobs, customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.
More information about customer service careers:
Job Search Results
1 to 33 of 33 for Senior Level Manager (Director, Dept Head, VP, General Manager, C-level)
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New! 2 days agoOversee all aspects of Customer Support operations, including but not limited to, contact management, complaint handling, training and service quality, customer implementation and support for all products and services. Develop and implement strong...
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New! 2 days agoManage the Customer Experience team consisting of a Data Analyst, Specialist, and UX Designers. Ensure that customer facing teams and all other business functions work in collaboration to consistently deliver on strategic goals and objectives...
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New! 5 days agoSetting and achieving performance goals (SLAs, OKR) for the department and its three sub-departments: Customer Support, New Patient Bookings, and Provider Success. Designing our organization structure and leading hiring initiatives across the department.
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New! 5 days agoLead an organization of Customer Success Managers and/or Directors who are responsible for widespread adoption and consumption of the brand across the customer base, and ultimately for achieving or surpassing company's net retention targets. Coach and...
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New! 5 days agoSeeking a CX leader who excels at fostering deep and genuine relationships while leveraging data to drive innovative and effective solutions. As a valuable member of our leadership team, your influence will extend across every facet of the customer...
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Featured1 week agoLead customer success team in the achievement of organizational and team goal. Ensure the delivery of successful, data-driven outcomes to the company and its clients. Collaborate with internal teams in the development and continuous improvement of...
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9 days agoYou will report directly to the COO and will serve as the department head for our 11-person CS team with full responsibility for the retention and expansion of all existing customers. You should possess strong management skills, a strategic mindset...
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11 days agoLead and manage a team of customer support representatives, including hiring, training, and performance management. Drive strategy and improvements to processes such as how we evolve our support function for a growing client...
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11 days agoSupervise account leads, project managers, and solutions experts to ensure amazing client delivery. Negotiate and resolve conflicts with clients. 6+ years of experience working in consulting (strategy & operations, technology), agency, or other similar...
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18 days agoDrive overall strategy and execution in Customer Success team. Set the tone for a differentiated and transformative client experience which represents our Mission and Values; by segment from the Global 500 through SMB and everything in between.
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23 days agoCustomer service strategy: developing and implementing a customer service strategy that aligns with the overall goals and objectives of the org. Support team management: managing the support team, including hiring, training, developing support staff.
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25 days agoDevelop a comprehensive customer success strategy and service model that includes proactive outreach and formal business reviews for strategic partners and scalable, efficient service for core partners. Turn strategies into tactics and deliverables...
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25 days agoBuild strategic relationships with partners at levels, and stickiness with Ubuntu technology. Deep understanding of linux and cloud software ecosystem, and opensource selling models. Negotiate contracts and commercial business terms. Deep understanding...
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26 days agoIdentify and prioritize CX opportunities along the various customer touchpoints to deliver continuous improvement. Directly responsible for journeys, process flows, and related activities align with brand promises. Building user journeys, identifying...
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29 days agoCommunicate complex analytics concepts in a clear and concise manner to key client stakeholders. Deliver monthly, quarterly, annual legal spend analytics reports as required by your clients. Execute ongoing adoption improvement plans across customers...
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29 days agoThis role will be responsible for hiring, coaching and developing a team of experienced Support Engineers and Technical Account Managers in a fast-paced and rapidly changing environment. Additionally, this role will shape our Enterprise support...
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30+ days agoDevelop and execute Video Technical Support Team's strategy, managing both strategic and tactical priorities on daily basis. Build a world class support team, organization and culture; one that delivers an exemplary experience and thrives on delighting...
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30+ days agoDrive programs and initiatives to improve engagement based on customer segmentation and lead a culture of continuous improvement. 5-7+ years of demonstrated progressive experience leading customer success and support teams in B2B SaaS company.
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30+ days agoOwn all aspects of Customer Success Finance and Operations including managing P/L through thorough and accurate analysis of bookings, revenue and utilization. 10+ years of professional experience in business modeling, financial planning and analysis...
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30+ days agoCollaborate with our analytics team to build and maintain our insights initiative. Identify areas for improvement post-implementation of projects. Lead process improvement deep dives that support business objectives and create a roadmap that is aligned...
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30+ days agoThe CCO will serve as a key member of the leadership team to help shape the company's strategy and business plan, collaborating across the leadership team to ensure all teams and functions are aligned for maximum customer growth and impact.
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30+ days agoLead and manage Member Enrollment staff and monitor day-to-day activities. Develop and maintain excellent working relationships with our client partners, client engagement (internal) and group business clients. Influence and negotiate with clients...
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30+ days agoAccountable for the day-to-day operational performance of our onshore and offshore contact centers including the qualitative and quantitative metrics of the CS department. Develop a team of Leads and Managers within Customer Service including over 50...
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30+ days agoYou will attract and retain top talent - both ICs and managers - and motivate, inspire and mentor team members to excel. You will drive deeper adoption of the brand's products across our customer base. You will drive the operating rhythm of the...
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30+ days agoManage all third-party fulfillment operations and ensure all orders are shipped on time, in full and accurately. Execute on the RFP process for US distribution and fulfillment operations. Manage the implementation of new third-party logistics providers...
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30+ days agoYou will lead a team of Customer Success and Community Engagement Managers, working cross-functionally with multiple internal teams and across the Market Facing Team to ensure network capabilities meet customer objectives and are aligned with the long...
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30+ days agoDesign, measure, and communicate the strategic direction and operational oversight for our Disputes & Mediation, Executive Escalations, and Payment Operations teams and related processes. Partner with cross-functional teams to develop new strategies...
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30+ days agoInspire your team to do the best work of their life on a daily basis. Coach, motivate, and empower the team to meet and exceed daily, monthly, and quarterly targets by providing ongoing performance feedback & support. 7+ years of work experience. Remote.
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30+ days agoProactive account profiling to provide the best overall picture of how customers are using our products and services. Make recommendations to management on noticeable trends. Act as the customer's escalation point for business-critical technical issues.
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30+ days agoYou'll be responsible for the retention by combatting churn and expansion KPIs, including: activation rate, retention rate, 6 star experiences, and time to completion for ongoing support. Engaging new customers proactively to make sure they are on the...
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30+ days agoThis role will drive optimal level customer service by ensuring expectations, process, and delivery are all in alignment. The role will oversee the Enterprise Service Desk, Enterprise Fleet Management, and the Service Management Office.
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30+ days agoResponsible for bringing a strategic vision, operational excellence and innovation to the customer teams which include implementation, training, and technical support. Lead a team of high-performing individuals focused on service delivery and...
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30+ days agoYou will work directly with customers to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will partner closely with our Sales, Product Partner Organization, and Professional Services...
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