Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually excel.
Emily O.  from  Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life again.
Richard M.  from  San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an interview!
DeChe E.  from  Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support... More

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include Customer Support Representative, Customer Service Specialist, Call Center Representative, and Online Chat Agent. Entry-level customer service jobs are available, as well as manager roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Be sure to come back often for the latest remote customer service jobs and customer service jobs near you.

Looking for remote, part-time, or freelance customer service jobs? We’ve got you covered.

Which job categories are related to customer service?

Customer service jobs are similar to customer success jobs, customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More information about customer service careers:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

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  • Hybrid Remote Job Full-Time Employee
    Salt Lake City, UT 
    Greets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Efficiently updates and verifies patient demographics, insurance, and contact information, and assists...
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This company won a Glassdoor Employees' Choice Award for being a Best Place to Work This is a Best Places to Work in IT company, according to ComputerWorld.
  • 100% Remote Job Full-Time Employee
    US National 
    Provide phone support for incoming calls from external dealers/customers as well as internal customers. Review and apply new business funds to the dealers' accounts for all lines of business. Review Debit/Credit report to ensure business is processed...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world
  • 100% Remote Job Full-Time Employee
    Urbandale, IA 
    He or she conducts research to respond to more difficult customer inquiries and answers, documents and monitors call center interactions. We are providing contact center support for a client as they go through a 401K choice option for their employees.
    100 Top Companies To Watch for Remote Jobs
  • Hybrid Remote Job Full-Time Temporary
    Gillingham, United Kingdom UK
    Following a training period Customer Service Representatives communicate with customers by telephone, email and other omni channels, offering friendly, helpful, effective solutions that ensure they are left feeling completely satisfied with the outcome...
    Employer is a Fortune 500 Company This employer is ranked by Fortune as a company dedicated to addressing society's biggest challenges. This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The Human Rights Campaign named this employer as one of the Best Places to Work. This employer was rated a Best Company to Work for in New York. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Miami, FL 
    He or she provides basic support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interactions. Handles inbound calls and makes follow-up outbound calls regarding benefit, pension, and 401K plans to...
    100 Top Companies To Watch for Remote Jobs
  • New! Yesterday
    Hybrid Remote Job Full-Time Employee
    Oakville, ON, Canada 
    Answers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
  • Hybrid Remote Job Full-Time Employee
    Dublin, Ireland 
    Ensure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. Respond to customer queries via email and telephone in a timely manner. Bilingual English/Spanish required.
  • 100% Remote Job Full-Time Employee
    US National 
    Record and monitor every customer inquiry throughout the lifecycle, accountable for tracking every ticket (from calls, emails, incidents, and inquiries) logged by the MSD from the entry of the ticket to the disposition of the reported incident.
  • New! Yesterday
    100% Remote Job Full-Time Employee
    US National 
    Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data...
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Employee
    US National 
    Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data...
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Employee
    US National 
    As a Guest Experience Customer Support Specialist, you will review and address all escalated Tier 2 Front-End and Guest Engagement issues, focus on documentation and continued training for the Tier 1 team, and work with the Front-end and Guest...
  • 100% Remote Job Full-Time Employee
    US National 
    Speak with customers via live chat, phone, and email to help them with their accounts and help them fix problems with their accounts. Speak to leads about the benefits and features of software products. Write articles for our help center on how to use...
  • 100% Remote Job Full-Time Employee
    QC, Canada, ON, Canada, NB, Canada, PE, NS, NL 
    Provides input and develops recommendations for process and customer service improvements. Stays abreast of financial crimes risk trends, relevant regulations and compliance standards. Monitors and analyzes various information provided through...
    This employer is ranked as one of the World's Most Ethical Companies by Ethisphere This employer is a Forbes Most Sustainable Company based on performance around capital, employees, and resources. This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs. Employer that develops innovative ways to advance talent and strengthen workplace culture through positive changes that advance women and diverse groups. Outstanding law department leading the charge in change and helping diverse attorneys break through the concrete ceiling. The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. Company is one of the top 100 on the New York Stock Exchange
  • 100% Remote Job Full-Time Freelance
    Knoxville, TN 
    This position is based in a dynamic, rapidly-changing call center.Receiving and placing telephone calls. Provides accurate, friendly customer service in a timely fashion. Build workorders and dispatch technicians. Place appointment reminder calls.
  • New! 2 days ago
    Hybrid Remote Job Full-Time Employee
    Troy, NY 
    Receives and responds to incoming customer/agent/employer inquiries. Assists customers with financial transactions. Maintains current knowledge of contract and product provisions and administration of the plan and the processing systems. Resolves...
  • 100% Remote Job Full-Time Employee
    US National 
    A Bilingual Customer Experience Specialist is responsible for handling a variety of inbound customer interactions to assist our current customers with questions related to their ignition interlock device. The key objective in this role is...
  • 100% Remote Job Full-Time Employee
    US National 
    Identify retention and upsell opportunities by aligning our Identity, Privacy and Security solutions with the customer's unique needs. Proactively improve knowledge of industry best practices and recent events to ensure you are a trusted resource for...
  • Hybrid Remote Job Full-Time Temporary
    El Paso, TX 
    Take calls from Veterans, the VA, and Providers regarding claims, billing, or other issues. Document Calls. Look up accounts, invoices, due amounts, etc. Must have 1 year of High Volume Call Center Experience. HS Diploma (Education verification required).
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    US National 
    The Specialist of Customer Service performs all customer service and collection activities across the Revenue Cycle. Job duties include, but are not limited to, answering patient questions regarding statements, posting guarantor payments, setting up...
  • 100% Remote Job Full-Time Employee
    US National 
    You're right for this job if you: have experience answering incoming customer calls, tickets & chats regarding product problems, service questions and general client concerns; are excited to coordinate & conduct training and onboarding for clients...
  • 100% Remote Job Full-Time Employee
    Houston, TX 
    This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program). Responds to phone inquiries in a prompt, courteous...
    Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This organization was voted a 100 Best Corporate Citizen The Human Rights Campaign named this employer as one of the Best Places to Work. This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Austin, TX 
    This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program). Attains and maintains strict required attendance and...
    Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This organization was voted a 100 Best Corporate Citizen The Human Rights Campaign named this employer as one of the Best Places to Work. This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Shelby, MI 
    What will you be doing? Mobile App Support. Customer Service. Inbound/Outbound Calls. What do you bring? FLUENT ENGLISH AND FRENCH CANADIAN SPEAKING. A degree desired but not required. Free training to upgrade your skills, including a free college...
    Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This organization was voted a 100 Best Corporate Citizen The Human Rights Campaign named this employer as one of the Best Places to Work. This employer is one of the well-respected Barron's 400 stock index
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    US National 
    Responsible for performing care management services in order to support members who require assistance in navigating their health care system. The care coordinator supports various teams to provide excellent customer service to the company's members.
    100 Top Companies To Watch for Remote Jobs The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP)
  • 100% Remote Job Full-Time Employee
    US National 
    The Customer Service Representative (CSR) is a member of the customer contact center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services by following standard scripts, policies, and procedures.
    100 Top Companies To Watch for Remote Jobs
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    US National 
    Be responsible for working with insurance companies and medical billing staff to manage the billing/reimbursement process. Receive inbound and place outbound calls regarding medical and/or pharmacy benefit investigation. Employee will utilize data from...
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Temporary
    Minneapolis, MN 
    Retrieve and oversee the sending of written business communications. Handle incoming telephone calls. You will likely support business development and client referral goals by actively cross-selling and referring customers. Offer friendly, accurate...
  • 100% Remote Job Full-Time Employee
    Seattle, WA 
    Manage incoming calls or incoming post services claims work. Determine contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. Refers cases...
  • 100% Remote Job Full-Time Employee
    US National 
    Provide specialized support for our customers through email, chat, and notably Enterprise customer phone support, with availability to work on the weekends. Bachelor's degree (or equivalent experience) and experience working in Customer Service...
    Employer is an Inc. 500 Company This company won a Glassdoor Employees' Choice Award for being a Best Place to Work
  • 100% Remote Job Full-Time Employee
    Dallas, TX 
    He or she provides basic support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interactions. Handles inbound calls and makes follow up outbound calls regarding benefit, pension, and 401K plans...
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Employee
    KS, MN, NC, UT, TX 
    This position handles inbound customer service calls. Provides timely, effective and professional responses to a variety of customer inquiries while consistently ensuring delivery of exceptional customer experience during every interaction.
    100 Top Companies To Watch for Remote Jobs Employer is an Inc. 500 Company The Human Rights Campaign named this employer as one of the Best Places to Work. This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Freelance
    Phoenix, AZ 
    Handle inbound and outbound calls from customers regarding healthcare inquiries, concerns, and support requests. Provide accurate and empathetic responses to customer inquiries, ensuring their needs are met. Follow established call scripts and...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Temporary
    El Paso, TX 
    Receiving a high volume of customer calls and providing excellent customer service. Resolving customers' account and billing issues. Providing status updates on customers' claims. Documenting customer interactions in the database. Escalating issues as...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Freelance
    Phoenix, AZ 
    Handles inbound calls. Review claims and respond to billing and account questions. Provides necessary claim and account status and updates. Conduct basic account and claim research. Must have at least 1 year of call center experience. Any related...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Temporary
    Phoenix, AZ 
    This is a TEMP-TO-HIRE job opportunity where you will earn $17.00 per hour. During the temporary period, you will be able to sign up for benefits programs. When you are converted to a permanent employee, you will be eligible for this company's...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Employee
    NB, Canada, SK, Canada, MB, Canada, BC, Canada, AB, Canada, NL, Canada 
    Handle inbound calls from new clients interested in Health & Dental, travel, and Life Insurance. Make outbound calls to clients who have shown interest in discussing our options. Assist clients through online chats, and other digital channels...
    Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs.
  • 100% Remote Job Full-Time Employee
    AR, OK 
    Take inbound calls from drivers who need help with anything from a flat tire to a breakdown. Work with a team of service providers to connect the customer with immediate support. Log interactions with customers in our tracking system. Provide positive ...
  • 100% Remote Job Full-Time Employee
    TX 
    Customer Service Representative needed. You will take inbound calls from drivers who need help with anything from a flat tire to a breakdown. You will work with a team of service providers to connect the customer with immediate support.