Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually excel.
Emily O.  from  Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life again.
Richard M.  from  San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an interview!
DeChe E.  from  Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support... More

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include Customer Support Representative, Customer Service Specialist, Call Center Representative, and Online Chat Agent. Entry-level customer service jobs are available, as well as manager roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Be sure to come back often for the latest remote customer service jobs and customer service jobs near you.

Looking for remote, part-time, or freelance customer service jobs? We’ve got you covered.

Which job categories are related to customer service?

Customer service jobs are similar to customer success jobs, customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More information about customer service careers:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

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Job Search Results

  • 100% Remote Job Full-Time Employee
    AK, AZ, CA, CO, FL, GA, IA, ID, IL, KY, ME, MI, NC, NM, NV, OK, OR, TN, TX, UT 
    The Compliance & Integrity Auditor and Analyst is responsible for ongoing auditing and monitoring activities related to our operational processes and internal controls. The Compliance & Integrity Auditor and Analyst performs prospective and...
  • 100% Remote Job Full-Time Freelance
    Oakland, CA 
    Working from the appropriate documentation in the medical record, assigns codes and modifiers with ICD-10-CM, CPT and HCPCS Level II codes when appropriate. All work is performed in accordance with the rules, regulations and coding conventions of ICD...
    100 Top Companies To Watch for Remote Jobs A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace.
  • New! Yesterday
    100% Remote Job Part-Time Employee
    Cleveland, OH 
    Review, analyze, evaluate and compose a comprehensive rebuttal via the appeal process in a timely manner to the DRG denial claims for clinical and coding denials that are received from the insurer/auditor. Successful appeals result in our upholding the...
    This employer is ranked as one of the World's Most Ethical Companies by Ethisphere A Training Magazine Top 125 for successful learning and development programs.
  • Hybrid Remote Job Full-Time Employee
    Richmond, VA 
    Examines claims for compliance with relevant billing and processing guidelines and identifies opportunities for fraud and abuse prevention and control. Collaborates with the Special Investigation Unit and other internal areas on matters of mutual concern.
  • New! Yesterday
    100% Remote Job Full-Time Employee
    Pennsauken, NJ 
    Review clinical information for appropriateness, congruency, and accuracy as it relates to the OASIS and ICD 10 coding while using the Medicare PDGM billing model and CMS guidelines. Review and communicate OASIS edit recommendations to each clinician...
    The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This company won a Glassdoor Employees' Choice Award for being a Best Place to Work
  • 100% Remote Job Full-Time Employee
    US National 
    Reporting to the Senior Manager of Professional Billing and Revenue Cycle, the Manager of Professional Billing and Revenue Cycle will be the revenue cycle representative between designated department(s), the Professional Billing office, third-party...
  • New! Yesterday
    100% Remote Job Employee
    FL 
    Perform clinical/coding medical claim review to ensure compliance with coding practices through a comprehensive review and analysis of medical claims, medical records, claims history, state regulations, contractual obligations, corporate policies and...
    Employer is a Fortune 500 Company This employer is ranked by Fortune as a company dedicated to addressing society's biggest challenges. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This employer is ranked by Fortune as one of the World's Most Admired Companies. The Human Rights Campaign named this employer as one of the Best Places to Work. This company is listed as a Top 50 Employer for Equal Opportunity by Equal Opportunity Magazines. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    San Antonio, TX 
    Consistently track findings and follow-up actions in accordance with the standardized tracking tool to ensure results are accurately communicated. Contribute to the design and implementation of a 837 claims data-monitoring tool to help pinpoint...
    A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women.
  • 100% Remote Job Full-Time Employee
    El Paso, TX 
    The Sr. Billing Representative is integral to the revenue cycle management team. This role supports several revenue cycle functions, including insurance verification and eligibility, timely claims submission, and denial management. The Billing...
    A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women.
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    US National (Not hiring in HI) 
    Code following the ICD-10-CM Official Guidelines for Coding and Reporting, AHA's Coding Clinic and well as Cotiviti and client specific coding guidelines. May have special projects that will entail a full coding review. Regularly and consistently achieve
  • 100% Remote Job Full-Time Employee
    US National 
    Review and analyze facility records to ensure that APC assignments and/or Evaluation and Management codes accurately reflect the diagnoses/procedures documented in the clinical record. Two years of recent and relevant hands-on coding experience.
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    Richmond, VA 
    You will be responsible for entering, posting, and reconciling batches, researching and resolving customer A/R issues, preparing aging report, placing billing and collection calls, maintaining a cash receipting journal, and updating, and reconciling...
  • 100% Remote Job Part-Time Employee
    US National 
    Data collection and entry for multiple registries for our Healthcare clients. Collaborate with nurse practitioners, physician assistants, physicians, other medical professionals to complete patient encounters. Ensure quality submission of all data...
  • Hybrid Remote Job Full-Time Employee
    Jacksonville, FL 
    Responsible for ensuring all risk ICD-10 codes are properly documented with appropriate treatment plans on the encounter and these specific risk codes are attached to the correct CPT code for all plans. This person is also responsible for making sure...
    100 Top Companies To Watch for Remote Jobs This company was named a Best Company to Work for in Florida by Florida Trend Magazine.
  • New! 5 days ago
    100% Remote Job Full-Time Temporary
    Dallas, TX, Fort Worth, TX 
    Contact payers, via website, phone and/or correspondence, regarding reimbursement of unpaid accounts over thirty (30) days or more, also researching and following up on denials and requests for additional information. Performs payment validation by...
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work.
  • 100% Remote Job Full-Time Employee
    US National 
    Review member and claim data validation aspects, which include: Member name, Member DOB, Gender, Dates of service, claim type, and provider signature. Coders will be presented with all risk-adjusting diagnoses billed on a claim for a particular date of...
  • 100% Remote Job Full-Time Employee
    US National 
    The Inpatient Second Level Auditor is responsible for assigned auditing inpatient records which have passed through the internal QA process (audit the auditor), focused auditing requested by the client, and developing education materials for...
  • 100% Remote Job Full-Time Employee
    US National 
    If you are a successful medical coding or auditing professional that will bring a wealth of experience to our team, apply today to take advantage of our flexible remote coding career opportunities. The coding Project Manager reports directly to the...
  • New! 5 days ago
    100% Remote Job Full-Time Employee
    NC 
    Receives & reviews patient assessments for assigned care centers.Reviews Diagnosis Coding patient status items compared to other related patient documentation to verify completeness and accuracy on non-OASIS required assessments.Identify additional docs.
    The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This employer is one of the well-respected Barron's 400 stock index
  • New! 5 days ago
    100% Remote Job Full-Time Employee
    Toledo, OH 
    The coding specialist will be responsible to ensure accurate coding for all services including, but not limited to procedures and surgeries. Responsible for ensuring quality and compliance as it relates to coding and insurance industry practices.
  • New! 5 days ago
    100% Remote Job Part-Time Employee
    AL 
    Receive and review patient assessments for assigned care centers. Review Diagnosis Coding patient status items compared to other related patient documentation to verify completeness and accuracy on non-OASIS required assessments. Review specified OASI...
    The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This employer is one of the well-respected Barron's 400 stock index
  • New! 5 days ago
    100% Remote Job Full-Time Employee
    US National 
    This position provides coding and abstracting for a full range of outpatient complex surgical and observation acute care services at all hospitals. This includes highest level of complexity of accounts encountered in Academic, Trauma and high acuity...
  • 100% Remote Job Full-Time Employee
    US National 
    Reviews diagnosis and diagnostic information and codes and abstracts diagnoses and/or procedures on inpatient records using ICD CM and PCS coding classification systems. Completes MS-DRG and APR-DRG assignments on inpatient records as appropriate.
  • New! 6 days ago
    100% Remote Job Full-Time Employee
    Nashville, TN 
    Compare Chargemaster of acquisition facility to HCA Regs standards and map the acquisition to meet standards. Support acquisitions with oversight of all chargemaster related activities including monitoring deadlines and compliance mapping to HCA...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This company was rated as one of the Best Companies to Work for in Texas.
  • New! 6 days ago
    100% Remote Job Full-Time Freelance
    Linthicum Heights, MD 
    Decipher operative reports and other physician medical record documentation to appropriately select codes and maximize charge capture. Ensure coding compliance with established standards and guidelines. Act as liaison between the clinical and billing...
    100 Top Companies To Watch for Remote Jobs
  • New! 6 days ago
    100% Remote Job Full-Time Employee
    Arlington, VA 
    Select and code diagnoses and procedures from inpatient and outpatient records. Key information into the ABS and Grouper systems. Perform specialty tasks assigned to the Coding Section involving screening and reporting of data to medical staff...
    100 Top Companies To Watch for Remote Jobs
  • New! 6 days ago
    100% Remote Job Full-Time Employee
    MI, IN, KY, TN, GA, FL, OH, NC, SC, WV, VA, PA, DC, CT, NJ, NY, RI, NH, ME, MD, DE, VT 
    Deciphers operative reports and other physician's medical record documentation to appropriately select codes and maximize charge capture. Ensures coding compliance with established standards and guidelines. Acts as liaison between clinical and billing.
    100 Top Companies To Watch for Remote Jobs
  • 1 week ago
    100% Remote Job Full-Time Employee
    Brentwood, TN 
    Triage the PSC Ethics & Compliance Mailbox. Assist in development of frequently asked questions FAQ Compliance Repository & assist as needed with the creation and maintenance of an Online Compliance Resource Center. Assist in presentation development.
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This company was rated as one of the Best Companies to Work for in Texas.
  • 100% Remote Job Full-Time Employee
    Nashville, TN 
    Our Company is seeking a full-time RN or licensed therapist coder/OASIS reviewer to join our team for home health, or home health and hospice coding, needed for immediate work in remote/work from home setting.Needs home health/hospice coding experience.
  • 100% Remote Job Full-Time Employee
    Shreveport, LA 
    Analyzes data and reporting and provides educational sessions with providers aimed at quality of care, documentation and coding improvements. Collaboration with provider engagement and Stars. Collaboration with HQRI. Understand and drive strategic...
  • 100% Remote Job Full-Time Employee
    NY 
    Act in an advisory capacity to departments and senior-level leadership on medical billing and coding practices through analysis of medical billing and coding data and supplemental data sources Analyze information contained in medical claims processing.
    100 Top Companies To Watch for Remote Jobs The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP)
  • 100% Remote Job Full-Time Employee
    US National 
    The Operations Specialist II provides analytical support and leadership for project impacting Claims and key internal Claims projects. Assist with Onbase reporting and processes. Develop and draft P&P's and job aides for Claims. Assist in training...
    A Training Magazine Top 125 for successful learning and development programs.
  • 100% Remote Job Full-Time Employee
    US National 
    Two years of recent and relevant hands-on coding experience. Knowledge of medical terminology, anatomy and physiology, pharmacology, pathophysiology, as well as ICD-10 and CPT/HCPCS code sets. Ability to consistently code at 95% threshold for quality...
  • 100% Remote Job Full-Time Employee
    San Antonio, TX 
    Determine the appropriateness of patient charges by verifying billing data for accuracy and completeness and by following regulatory requirements to resolve edits or exceptions. Apply modifiers when appropriate or make necessary adjustments to patient...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This company was rated as one of the Best Companies to Work for in Texas.
  • 100% Remote Job Full-Time Employee
    US National 
    Responsible for coding all diseases, operations and procedures on outpatients according to ICD-10-CM, UHDDS, American Medical Association's CPT-4 and ICD-10-PCS according to client specifications. Abstracts all codes. Initiates physician queries.
  • 100% Remote Job Full-Time Employee
    US National 
    Responsible for investigating and resolving coding related denials from payers, preventing lost reimbursement and promoting denial prevention. The Denials Management Coding Specialist addresses both Inpatient and Outpatient claims and serves as a...
  • 100% Remote Job Full-Time Employee
    US National 
    The Medical Coding Auditor extracts clinical information from a variety of medical records and assigns appropriate procedural terminology and medical codes (e.g., ICD-10-CM/ PCS) to patient records. The Medical Coding Auditor work assignments are...
  • Option for Remote Job Full-Time Employee
    Costa Mesa, CA 
    Will review clinical documentation and diagnostic results as appropriate to extract data and apply appropriate ICD-10-CM, ICD-10-PCS, and/or CPT-4 codes for billing, internal and external reporting, research, and regulatory compliance activities.
  • 100% Remote Job Full-Time Employee
    US National 
    Establish guidelines with client/project. Train/educate coders on project based on standard coding conventions and client guidelines. Liaison between US team and (risk adjustment) clients. Feedback audits. Creating training/education documents needed.
  • 100% Remote Job Full-Time Employee
    US National 
    Review a one year patient chart to validate/add/remove diagnoses based on documentation. Utilize iCRA and EPIC to complete reviews. Track page counts. Active certification through AAPC or AHIMA is required. 5 years coding experience post certification...
  • 11 days ago
    100% Remote Job Full-Time Employee
    US National 
    The Professional Coder reviews, analyzes, and codes professional/physician medical record documentation to include, but not limited to, medical diagnostic, lab, pathology and E/M coding information for various practices in the hospital outpatient...
    Employer is a Fortune 100 Best Company to Work For 100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This company won a Glassdoor Employees' Choice Award for being a Best Place to Work This employer was a winner of the Best Employers for Healthy Lifestyles Awards by the National Business Group for Health. The NonProfit Times named this organization as one of the 50 Best Nonprofits To Work For. This employer was rated a Top Workplace in MN. This company was named one of America's Top 100 Ideal Employers by Universum Global.
  • Hybrid Remote Job Full-Time Employee
    Brookline, MA 
    Communicate directly with physicians to ensure that clinical documentation is coded timely, accurately and in compliance with CMS guidelines & national correct coding initiatives.Assist in staff training, educational sessions, and takes part in meetings.