Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually excel.
Emily O.  from  Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life again.
Richard M.  from  San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an interview!
DeChe E.  from  Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support... More

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include Customer Support Representative, Customer Service Specialist, Call Center Representative, and Online Chat Agent. Entry-level customer service jobs are available, as well as manager roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Be sure to come back often for the latest remote customer service jobs and customer service jobs near you.

Looking for remote, part-time, or freelance customer service jobs? We’ve got you covered.

Which job categories are related to customer service?

Customer service jobs are similar to customer success jobs, customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More information about customer service careers:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

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Job Search Results

  • Hybrid Remote Job Full-Time Employee
    Eagan, MN 
    Accounts Receivable Medical Billing Specialist needed for a remote position. Job Responsibilities Include: Full Life Cylce of claim through resolution, AR Follow Up, Denials, Appeals, Rejected Claims, Payment Posting.
    100 Top Companies To Watch for Remote Jobs This company was named a Best Company to Work for in Florida by Florida Trend Magazine.
  • New! Yesterday
    100% Remote Job Full-Time Employee
    US National 
    The role is responsible for collecting payments from various insurance companies. Collections activities include denial research, submission of appeals, and follow up on no-response and partial paid claims. This includes identifying consistent payer...
  • New! Yesterday
    100% Remote Job Full-Time Employee
    Pennsauken, NJ 
    Review clinical information for appropriateness, congruency, and accuracy as it relates to the OASIS and ICD 10 coding while using the Medicare PDGM billing model and CMS guidelines. Review and communicate OASIS edit recommendations to each clinician...
    The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This company won a Glassdoor Employees' Choice Award for being a Best Place to Work
  • 100% Remote Job Full-Time Employee
    US National 
    Reporting to the Senior Manager of Professional Billing and Revenue Cycle, the Manager of Professional Billing and Revenue Cycle will be the revenue cycle representative between designated department(s), the Professional Billing office, third-party...
  • New! Yesterday
    100% Remote Job Employee
    FL 
    Perform clinical/coding medical claim review to ensure compliance with coding practices through a comprehensive review and analysis of medical claims, medical records, claims history, state regulations, contractual obligations, corporate policies and...
    Employer is a Fortune 500 Company This employer is ranked by Fortune as a company dedicated to addressing society's biggest challenges. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This employer is ranked by Fortune as one of the World's Most Admired Companies. The Human Rights Campaign named this employer as one of the Best Places to Work. This company is listed as a Top 50 Employer for Equal Opportunity by Equal Opportunity Magazines. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • New! Yesterday
    100% Remote Job Full-Time Employee
    FL 
    Be responsible to locate and notify payers of underpayments and work denials by telephone, email, and/or fax to ensure prompt and efficient collection. Contact patients by phone and/or mail regarding their accounts and is responsible for ensuring the...
  • 100% Remote Job Full-Time Employee
    Davie, FL 
    Be responsible for ensuring accurate billing, timely submission of electronic and/or paper claims, monitoring claim status, researching rejections and denials of payments, documenting related account activities, posting adjustments and collections from...
    A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur.
  • Hybrid Remote Job Full-Time Temporary
    San Leandro, CA 
    The Medical Billing/Back End Collections Specialist position at this growing company will excite any candidates with motivation, attention to detail, and strong technical skills. Based in San Leandro, California, this Medical Billing/Collections...
  • 100% Remote Job Full-Time Employee
    San Antonio, TX 
    Consistently track findings and follow-up actions in accordance with the standardized tracking tool to ensure results are accurately communicated. Contribute to the design and implementation of a 837 claims data-monitoring tool to help pinpoint...
    A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women.
  • 100% Remote Job Full-Time Employee
    El Paso, TX 
    The Sr. Billing Representative is integral to the revenue cycle management team. This role supports several revenue cycle functions, including insurance verification and eligibility, timely claims submission, and denial management. The Billing...
    A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women.
  • Hybrid Remote Job Full-Time Freelance
    Oakland, CA 
    Responsible for all aspects of follow up and collections on insurance balances, including making telephone calls, accessing payer websites. Identify issues or trending and provide suggestions for resolution.
  • 100% Remote Job Full-Time Employee
    Atlanta, GA 
    Provide oversight and assistance on all aspects of reporting related to billing and collection in cooperation with management. Maintain and distributes reports on a regular basis. Establish and maintain effective relations with community, professional...
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    Richmond, VA 
    You will be responsible for entering, posting, and reconciling batches, researching and resolving customer A/R issues, preparing aging report, placing billing and collection calls, maintaining a cash receipting journal, and updating, and reconciling...
  • 100% Remote Job Full-Time Employee
    OH 
    Develops and implements Revenue Cycle policies and procedures to ensure timely billing. Oversee the billing process to ensure that invoices are processed correctly and in a timely manner. Works closely with the billing and collection team to identify...
    This employer is ranked as one of the World's Most Ethical Companies by Ethisphere
  • New! 3 days ago
    100% Remote Job Full-Time Freelance
    Morristown, NJ 
    Insurance Reimbursement Specialists are primarily responsible for working with insurance companies and medical billing staff to manage the billing/reimbursement process. Reimbursement Specialist is a remote position that will receive inbound and...
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Employee
    Indianapolis, IN 
    Assist in preparation and submission of pharmacy claims to third party insurance carriers.Secure appropriate medical documentation as required by third party insurance carriers. Follow up on unpaid claims or balances.Re-verify benefit coverage criteria.
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Freelance
    IN 
    Maintain up-to-date patient demographics and insurance, Process 50+ AR health insurance claims per day, Complete patient billing and investigating denials, Document activity in an accurate and timely manner on patient accounts, Work with team leads to...
  • 100% Remote Job Full-Time Temporary
    Richmond, VA 
    Looking for 3 Accounts Receivables Specialist with Insuarnce experience for a long term projet. This project is helping the client clean up files, billings, and setting up clients in their system. Medical Billing experience (2 years preferred).
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • New! 3 days ago
    100% Remote Job Full-Time Employee
    FL 
    Review all incoming payments and post payments to patient accounts on a procedure-by-procedure, line-item basis, with the appropriate transaction codes and reason codes. Accurately post all incoming patient and insurance payments and contractual...
  • 100% Remote Job Full-Time Freelance
    Centennial, CO 
    Focus on cash collections, credit balances, medical records, correspondence, appeals/disputes, accounts receivable over 90 days, and other departmental goals. Understands and adheres to all applicable state/federal regulations and company policies.
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Employee
    US National 
    We are looking for an experienced Eligibility Specialist II to help us successfully launch, manage, and scale our insurance offering in the market. You will be responsible for resolving member eligibility inquiries and working across multiple departments.
  • Hybrid Remote Job Full-Time Employee
    Jacksonville, FL 
    Responsible for ensuring all risk ICD-10 codes are properly documented with appropriate treatment plans on the encounter and these specific risk codes are attached to the correct CPT code for all plans. This person is also responsible for making sure...
    100 Top Companies To Watch for Remote Jobs This company was named a Best Company to Work for in Florida by Florida Trend Magazine.
  • 100% Remote Job Full-Time Employee
    Phoenix, AZ 
    Responsible for providing cost report preparation, cost report appeals, audit preparation and other duties related to the regulatory reimbursement service. The position maintains current knowledge of Medicare, Medicaid and other State and Federal...
    100 Top Companies To Watch for Remote Jobs This is a Best Places to Work in IT company, according to ComputerWorld.
  • 100% Remote Job Full-Time Employee
    CA, CO, FL, GA, IL, IN, MO, NE, NC, PA, TX 
    Responsible for supporting our billing teams by working with insurance companies to ensure efficient and prompt reimbursement for therapy sessions for our customers and actively pursuing all outstanding A/R for customers supported within the RCM division.
    Employer is an Inc. 500 Company
  • 100% Remote Job Full-Time Freelance
    Franklin, TN 
    Following up on customer patient accounts that are outstanding for insurance payment. Working on approximately 50 accounts per day. Identifying adjustments to be processed on accounts and accounts to be moved to early out and bad debt. Verifying claim...
    100 Top Companies To Watch for Remote Jobs This company was named a Best Company to Work for in Florida by Florida Trend Magazine.
  • 100% Remote Job Full-Time Employee
    WA, OR, CA, NV 
    Initiate billing on assigned claims in an expeditious manner, whether through hard copy claims or electronic format. Maintain control of claims billed and pending to ensure full accountability for all claims. Follow-up on all unpaid claims.
  • New! 5 days ago
    100% Remote Job Full-Time Temporary
    Dallas, TX, Fort Worth, TX 
    Contact payers, via website, phone and/or correspondence, regarding reimbursement of unpaid accounts over thirty (30) days or more, also researching and following up on denials and requests for additional information. Performs payment validation by...
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work.
  • New! 5 days ago
    100% Remote Job Full-Time Employee
    Akron, OH 
    Responsible for timely and compliant billing and coding of our Medical Practice company. Critical to this position is maintaining integrity in billing and ensuring coding and documentation are accurate, appropriate, and demonstrate medical necessity.
  • 100% Remote Job Full-Time Employee
    US National 
    Responsible for completing the financial clearance process and creating the first impression of our services to patients, their families and other external customers. Articulate information in a manner that patients, guarantors, and family members...
  • New! 5 days ago
    100% Remote Job Full-Time Employee
    Pasadena, TX 
    Communication- communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately. The ability to communicate with staff, Parallon Management, Division and...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This company was rated as one of the Best Companies to Work for in Texas.
  • New! 6 days ago
    100% Remote Job Full-Time Freelance
    Linthicum Heights, MD 
    Decipher operative reports and other physician medical record documentation to appropriately select codes and maximize charge capture. Ensure coding compliance with established standards and guidelines. Act as liaison between the clinical and billing...
    100 Top Companies To Watch for Remote Jobs
  • New! 6 days ago
    100% Remote Job Full-Time Employee
    MI, IN, KY, TN, GA, FL, OH, NC, SC, WV, VA, PA, DC, CT, NJ, NY, RI, NH, ME, MD, DE, VT 
    Deciphers operative reports and other physician's medical record documentation to appropriately select codes and maximize charge capture. Ensures coding compliance with established standards and guidelines. Acts as liaison between clinical and billing.
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Employee
    ME, VT, NH, MA, CT, RI 
    Daily review and posting of all types of Request for Payment Forms for documentation, authorization and the reasonableness in accordance with policy and procedures as well as the daily review of invoices with Purchase Order numbers and match to...
  • 8 days ago
    100% Remote Job Full-Time Employee
    Nashville, TN 
    The Discrepancy Analyst is responsible for supporting all activities related to government logging and discrepancy analysis function which includes verifying the accuracy of calculated discounts and analyzing discrepancies to determine root cause...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This company was rated as one of the Best Companies to Work for in Texas.
  • 100% Remote Job Full-Time Employee
    Nashville, TN 
    Monitor accounts and identify patterns that could be addressed through the Net AR process. Follow established procedures for the mass processing of known issues or limitations. Review accounts where an adjustment may or may not be present to clear...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This company was rated as one of the Best Companies to Work for in Texas.
  • 100% Remote Job Full-Time Employee
    US National 
    Perform trend analysis of payer rejections and denials. Produce high volume of successful appeals to insurance carriers to obtain payment. Collaborate with multiple teams and to develop best practices to ensure we are providing the best service.
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Employee
    US National 
    Be well-versed in all Invitae processes and policies to respond clearly to high volume billing inquiries. Maintain appropriate response time in various communication platforms (Example: phone calls, chats, emails, portal inquiries, etc). Identify...
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Employee
    US National 
    Provide organization, direction and staffing for all assigned service calls and case load assignments to ensure all calls are answered in accordance with Health policies and procedures. Ensure assigned staff members meet or exceed the...
  • 100% Remote Job Full-Time Employee
    US National 
    Responsible for supporting the insurance and benefits verification functions of the assigned client(s) in accordance with our policies and practices. The position will be responsible for gathering patient specific insurance information for the...
  • Option for Remote Job Full-Time Employee
    Roanoke, VA 
    Process and monitor claims in work queues to the point of resolution and determines appropriate action and follow-up. Conduct analyses of issues holding up accounts and follows guidelines to achieve successful adjudication from the third party payor...
    A Training Magazine Top 125 for successful learning and development programs.
  • 11 days ago
    100% Remote Job Full-Time Employee
    US National 
    The Professional Coder reviews, analyzes, and codes professional/physician medical record documentation to include, but not limited to, medical diagnostic, lab, pathology and E/M coding information for various practices in the hospital outpatient...
    Employer is a Fortune 100 Best Company to Work For 100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This company won a Glassdoor Employees' Choice Award for being a Best Place to Work This employer was a winner of the Best Employers for Healthy Lifestyles Awards by the National Business Group for Health. The NonProfit Times named this organization as one of the 50 Best Nonprofits To Work For. This employer was rated a Top Workplace in MN. This company was named one of America's Top 100 Ideal Employers by Universum Global.
  • 11 days ago
    Hybrid Remote Job Full-Time Employee
    Tampa, FL 
    Medicaid billing, keying in all leaves and returns from program. Conduct routine reviews of client information to reduce billing errors and complete corrections in data program as necessary. Monitor and correct system information for client's...
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • Hybrid Remote Job Full-Time Employee
    Brookline, MA 
    Communicate directly with physicians to ensure that clinical documentation is coded timely, accurately and in compliance with CMS guidelines & national correct coding initiatives.Assist in staff training, educational sessions, and takes part in meetings.