Customer Service Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support... More
Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.
Common customer service job titles include Customer Support Representative, Customer Service Specialist, Call Center Representative, and Online Chat Agent. Entry-level customer service jobs are available, as well as manager roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Be sure to come back often for the latest remote customer service jobs and customer service jobs near you.
Looking for remote, part-time, or freelance customer service jobs? We’ve got you covered.
- Remote Customer Service Jobs
- Part-Time Customer Service Jobs
- Freelance Customer Service Jobs
- Entry-Level Customer Service Jobs
Which job categories are related to customer service?
Customer service jobs are similar to customer success jobs, customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.
More information about customer service careers:
-
New! YesterdayWe are looking for individuals with a minimum of 5 years experience in a hands on Software Development or Engineering role, and at least 1 years experience in Software / Application design. As our teams work closely with software engineers, operational...
-
New! YesterdayDevelop training resources and learning paths that allow customers and partners to successfully and effectively utilize the platform to achieve their objectives. Goals should include driving retention, advocacy, adoption and satisfaction.
-
New! YesterdayThe Customer Success Manager is responsible for ensuring the success of a portfolio of customers in Europe. This role will bring the power of the entire organization to bear in making sure our customers are delighted with their use of...
-
FeaturedNew! YesterdayYou'll be the part of the team to provide senior leadership, triage, and technical support to the technical support team for our client's high-end luxury appliance brand. You'll work closely with the Field Service, Call Center, and Parts teams to...
-
FeaturedNew! YesterdayBuilds relationships with clients and serves as the primary point of contact for overall and day-to-day service delivery. Assists in configuring applications according to customer requirements. High School Diploma/GED (or higher) with 5+ years of...
-
New! 2 days agoThe Project Manager is responsible for managing the execution of implementation projects and coordinating efforts for client and applicable departments - Creative Services, Content Development, Client Support, Training/Consulting, and Product...
-
New! 2 days agoAs a Call Center Supervisor, Customer Service, your primary responsibility is to oversee the day to day functions of a team of representatives. You will teach, train, and mentor representatives in a fast-paced environment to ensure success and a...
-
New! 2 days agoProvide first-class technical service and support for financial institution customers using our mission-critical software to make payments around the globe. Work directly with customers and coordinate with Ripple's Engineering teams to troubleshoot...
-
New! 2 days agoAdvocates, informs, and educates beneficiaries on services, self-management techniques, and health benefits. Conducts assessments to identify barriers and opportunities for intervention. Develops care plans that align with the physician's treatment...
-
New! 2 days agoProviding support to the large customer service team ensuring the reps are adhering to schedule. Will utilize scheduling software to observe phone status of reps and will investigate to ensure adherence to schedule. If there is not adherence they must...
-
New! 2 days agoCollaborate with various team members to learn about the company. You'll have a deep understanding of company products and how we work with school partners. 3+ years of experience working in higher education. 3+ years working in a customer-facing role.
-
New! 3 days agoConsult with new and existing customers to coordinate onboarding, discover partnership objectives, and develop success plans to drive value. Review usage data, overcome challenges and proactively working to uncover and mitigate risk. Discover any...
-
New! 3 days agoDrive strong customer relationships with assigned customer base through consultative outreach and partnership to directly drive customer outcomes. Use a service-oriented framework, address root causes of dissatisfaction, and proactively coordinate...
-
New! 3 days agoDevelop customer account plans for all assigned customers by leading a joint company/ customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishing a clear action plan for success.
-
New! 3 days agoDevelop and execute a strategic plan to promote products and services within your assigned territory. Identify potential customers, present solutions, and negotiate contracts to secure new business. A minimum of four years of B2B sales experience with...
-
New! 3 days agoAchieve monthly/quarterly/annual renewal targets. Ability to identify and qualify expansion opportunities within existing accounts. Support our sales teams in the progressing/closing of our expansion opportunities and in achieving our expansion targets.
-
New! 4 days agoLeading a team of support specialists dedicated to providing world-class customer service to customers. Responsible for overseeing all core people leadership functions including hiring, training, mentoring, and performance management.
-
New! 4 days ago3-5 years experience in a customer onboarding, implementation, or sales and customer service role. Extensive experience in the Credit Card Payments and Hospitality industries with knowledge of property management and hotel financial systems is required.
-
New! 4 days agoAct as a strategic advisor and results owner for a portfolio of Gaming merchants and serve as a trusted constant on their behalf. Become an expert on our payments and data solutions. Using our North Star, understand and articulate the merchant's...
-
New! 4 days agoBuild with a consumer-obsessed approach and strategy, focused on a world-class user experience. You will also work collaboratively to define UX best practices for merchants. Join an innovative and passionate Product team and help us change payments...
-
New! 4 days agoBuilding, coaching and, leading a team of Guest Services project specialists, providing guidance, coaching, and direction. Serving as the liaison between Guest Services and cross functional teams, ensuring alignment of objectives, clear communication...
-
New! 4 days agoAssist in training, documenting, and implementing best practices and procedures. Coach and mentor Wholesale Customer Care Account Managers. Create and support a positive and productive team culture. Review weekly open order reports and follow up with...
-
New! 4 days agoManage all aspects of the relationship with third-party contact center vendors. Prepare detailed vendor assessments by analyzing vendor performance and KPIs to evaluate compliance, quality assurance, and service levels. Monitor and manage vendor...
-
New! 5 days agoMotivate, coach, and develop 8-10 professional individual contributors who support the customer experience, including vendor management of outsourcing partners. Identify areas of efficiency opportunity within the team and can recommend and implement...
-
FeaturedNew! 5 days agoAct as the main point of contact for your client, and ensure all milestones are clearly communicated and met. Be consultative in your approach. Afterall, you are an expert in event management.Work with your client and peers on procuring an ideal...
-
New! 5 days agoManage the day-to-day progress of the Patient Support team, including but not limited to functions related to new patient intake, monthly recurring orders, change order prescriptions and billing inquiries to assist callers without having to transfer to...
-
New! 5 days ago3+ years of Customer Success in a B2B.SaaS company; proven expertise in driving account expansion; organizational framework; demonstrated experience as a trusted advisor to customers; great communication skills across multiple mediums (video conference...
-
New! 5 days agoResponsible for managing customer service staff in receiving customer inquiries, investigating requests, answering questions and resolving problems. Maintains a high level of quality customer service. Maintains a current knowledge of products and...
-
New! 5 days agoEvaluate direct reports through daily observation, system dashboards, KPIs, ongoing coaching and development, and the annual evaluation process. Provide for promotions, transfers, merit increases and disciplinary action.
-
New! 5 days agoLead, develop, coach, and inspire Partner Relations Advisors on building and maintaining relationships, call handling, Sales Partner commission, pricing, and problem resolution. Serve as the subject matter expert on processes, tools, and products.
-
New! 5 days agoSeeking a CRM Program Manager to join our Marketing Operations team. This role is responsible for making the team more organized, efficient, knowledgeable, and capable. They do this by leading CRM projects, building strong cross-functional...
-
New! 6 days agoThis position directly supports our component groups by enhancing existing programs to reach broader audiences and, exploring and executing on new programming opportunities to engage and connect members locally, globally and virtually. This position...
-
New! 6 days agoManage all aspects of the membership process including new membership onboarding and activation workflow, timely invoicing, dues generation & renewal procedures, and the continual expansion and development of member profile data.Develop & track progress.
-
New! 6 days agoProviding leadership, guidance, and mentorship to professionals. Prioritize team workload to ensure all commitments to our clients are met in a timely manner. Quality review the data inputs from your team (i.e. new premium, in force processing review).
-
FeaturedNew! 6 days agoThis individual will work in strong collaboration with the plan sponsor, their national sales force and the Aetna account team which includes the Director of Account Management, Account Director, and Senior Account Manager. You will work with the plan...
-
Featured1 week agoThe Associate Account Manager will hold regular calls with customers and/or brokers to discuss service levels & expectations, share process improvements, identify gaps in service, determine root cause and work with the areas to implement solutions.
-
8 days agoImprove the overall customer experience, create engaged customers, and facilitate organic growth.T he day-to-day Operational, Functional and Technical support of the assigned customers: Daily prioritization, supervision, assignment, and collaboration...
-
8 days agoAct as the primary point of contact throughout the customer lifecycle for Mid-Market accounts. Drive adoption of the Platform, measured through platform usage. Onboard new customers. Achieve customer goals by providing proactive ABM best practices...
-
9 days agoCollaborating with Engineers, Designers, and Product Managers to build and iterate on the product suite. Defining, documenting, and communicating objectives, requirements, and constraints for product initiatives. Assisting with prioritization of work...
-
9 days agoSupervise day-to-day tactical issues, minimize customer escalations and come to resolutions. Lead and manage designated area of Customer Care to meet department objectives, including people, workloads and work processes. Initiate process improvement...
-
9 days agoWork with markets and provider partners to develop strategies to increase referrals to the company • Increase inbound calls from patients and their caregivers. Hire and lead a team of engagement professionals that will speak with patients and...
-
10 days agoResponsible for managing customer service staff in receiving customer inquiries, investigating requests, answering questions and resolving problems. Maintains a high level of quality customer service. Maintains a current knowledge of products and...
-
10 days agoThis position is responsible for enhancing the effectiveness of the Mortgage Insurance Operations department by supporting the leaders, team members, and insurance vendors. This position will be responsible for handling team member inquiries and...
-
10 days agoBuild, manage, and foster relationships with our customers by guiding schools/districts onboarding, implementation, and adoption of the platform. Conduct onboarding and training, strategic analysis, monitor ongoing platform use and growth opportunities...
-
10 days agoCreate predictable and repeatable motions to scale Customer Success operations sustainably while maximizing customer value realization. Have significant experience partnering with technical stakeholders and customers. Have experience leading and...
-
Featured10 days agoContinuously look for ways to help CSAs educate our members and help the CSAs overcome objections that the member may present to ensure the team s overall success. Experience leading a team and coaching and developing a team, preferably in a call...
-
10 days agoAct as the main point of contact for our clients and all internal stakeholders: project management skills must be on point. Develop an account strategy with your assigned organizers to ensure success, increase app usage at events and drive engagement.
-
10 days agoHold Marketplace Operations team members accountable to uncomfortably high standards of productivity and efficiency, as measured by both process and outcome metrics. Provide weekly feedback to direct reports that meet standards for quality feedback.
-
10 days agoYou will be responsible for working with our customer base by bringing the brand's best practices, innovations and capabilities directly to the admins and users of our product. You will foster relationships with key customer stakeholders, assist them...
-
10 days agoApply effective claim management skills to plan, implement and complete the investigation of disputed claims while ensuring timely and compliant appeal resolution. 5 years of Group Disability and/or Life claims experience. Bachelor's Degree (preferred)...