Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually excel.
Emily O.  from  Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life again.
Richard M.  from  San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an interview!
DeChe E.  from  Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support... More

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include Customer Support Representative, Customer Service Specialist, Call Center Representative, and Online Chat Agent. Entry-level customer service jobs are available, as well as manager roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Be sure to come back often for the latest remote customer service jobs and customer service jobs near you.

Looking for remote, part-time, or freelance customer service jobs? We’ve got you covered.

Which job categories are related to customer service?

Customer service jobs are similar to customer success jobs, customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More information about customer service careers:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

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Job Search Results

1 to 50 of 154 for Manager

  • Hybrid Remote Job Full-Time Employee
    London, United Kingdom UK
    We are looking for individuals with a minimum of 5 years experience in a hands on Software Development or Engineering role, and at least 1 years experience in Software / Application design. As our teams work closely with software engineers, operational...
    Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is ranked by Forbes as one of the World's Most Innovative Companies. Employer is one of the 50 Happiest Companies in America, as ranked by CareerBliss. The Human Rights Campaign named this employer as one of the Best Places to Work. The UK Times recognize this company as a Top Employer for Women. This company was named one of America's Top 100 Ideal Employers by Universum Global.
  • Hybrid Remote Job Full-Time Employee
    Paris, France 
    Develop training resources and learning paths that allow customers and partners to successfully and effectively utilize the platform to achieve their objectives. Goals should include driving retention, advocacy, adoption and satisfaction.
  • New! Yesterday
    Hybrid Remote Job Full-Time Employee
    United Kingdom UK
    The Customer Success Manager is responsible for ensuring the success of a portfolio of customers in Europe. This role will bring the power of the entire organization to bear in making sure our customers are delighted with their use of...
    This company won a Glassdoor Employees' Choice Award for being a Best Place to Work
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    US National 
    The Project Manager is responsible for managing the execution of implementation projects and coordinating efforts for client and applicable departments - Creative Services, Content Development, Client Support, Training/Consulting, and Product...
    Leadership and innovation led to Achievers naming this company a Most Engaged Workplace.
  • Hybrid Remote Job Full-Time Employee
    Chicago, IL 
    As a Call Center Supervisor, Customer Service, your primary responsibility is to oversee the day to day functions of a team of representatives. You will teach, train, and mentor representatives in a fast-paced environment to ensure success and a...
  • New! 2 days ago
    Hybrid Remote Job Full-Time Employee
    San Francisco, CA 
    Provide first-class technical service and support for financial institution customers using our mission-critical software to make payments around the globe. Work directly with customers and coordinate with Ripple's Engineering teams to troubleshoot...
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    US National 
    Advocates, informs, and educates beneficiaries on services, self-management techniques, and health benefits. Conducts assessments to identify barriers and opportunities for intervention. Develops care plans that align with the physician's treatment...
    100 Top Companies To Watch for Remote Jobs The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP)
  • 100% Remote Job Full-Time Employee
    US National 
    Providing support to the large customer service team ensuring the reps are adhering to schedule. Will utilize scheduling software to observe phone status of reps and will investigate to ensure adherence to schedule. If there is not adherence they must...
    100 Top Companies To Watch for Remote Jobs
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    AZ, CA, CT, FL, GA, IL, IN, KY, LA, ME, MD, MA, MI, MO, NE, NJ, NY, NC, OH, OK, OR, PA, TX, VA, WA, Washington, DC, or US National 
    Collaborate with various team members to learn about the company. You'll have a deep understanding of company products and how we work with school partners. 3+ years of experience working in higher education. 3+ years working in a customer-facing role.
  • 100% Remote Job Full-Time Employee
    US National 
    Consult with new and existing customers to coordinate onboarding, discover partnership objectives, and develop success plans to drive value. Review usage data, overcome challenges and proactively working to uncover and mitigate risk. Discover any...
  • 100% Remote Job Full-Time Employee
    US National 
    Drive strong customer relationships with assigned customer base through consultative outreach and partnership to directly drive customer outcomes. Use a service-oriented framework, address root causes of dissatisfaction, and proactively coordinate...
    Employer is a Fortune 100 Best Company to Work For Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs. The Human Rights Campaign named this employer as one of the Best Places to Work.
  • New! 3 days ago
    100% Remote Job Full-Time Employee
    US National 
    Develop customer account plans for all assigned customers by leading a joint company/ customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishing a clear action plan for success.
  • New! 3 days ago
    100% Remote Job Full-Time Employee
    VA, Washington, DC 
    Develop and execute a strategic plan to promote products and services within your assigned territory. Identify potential customers, present solutions, and negotiate contracts to secure new business. A minimum of four years of B2B sales experience with...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • New! 3 days ago
    100% Remote Job Employee
    US National 
    Achieve monthly/quarterly/annual renewal targets. Ability to identify and qualify expansion opportunities within existing accounts. Support our sales teams in the progressing/closing of our expansion opportunities and in achieving our expansion targets.
    Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe
  • 100% Remote Job Full-Time Employee
    US National 
    Leading a team of support specialists dedicated to providing world-class customer service to customers. Responsible for overseeing all core people leadership functions including hiring, training, mentoring, and performance management.
  • New! 4 days ago
    100% Remote Job Full-Time Employee
    US National 
    3-5 years experience in a customer onboarding, implementation, or sales and customer service role. Extensive experience in the Credit Card Payments and Hospitality industries with knowledge of property management and hotel financial systems is required.
  • 100% Remote Job Full-Time Employee
    US National 
    Act as a strategic advisor and results owner for a portfolio of Gaming merchants and serve as a trusted constant on their behalf. Become an expert on our payments and data solutions. Using our North Star, understand and articulate the merchant's...
  • 100% Remote Job Full-Time Employee
    US National 
    Build with a consumer-obsessed approach and strategy, focused on a world-class user experience. You will also work collaboratively to define UX best practices for merchants. Join an innovative and passionate Product team and help us change payments...
  • Hybrid Remote Job Full-Time Employee
    Vancouver, BC, Canada 
    Building, coaching and, leading a team of Guest Services project specialists, providing guidance, coaching, and direction. Serving as the liaison between Guest Services and cross functional teams, ensuring alignment of objectives, clear communication...
  • Hybrid Remote Job Full-Time Employee
    Hudson, NH 
    Assist in training, documenting, and implementing best practices and procedures. Coach and mentor Wholesale Customer Care Account Managers. Create and support a positive and productive team culture. Review weekly open order reports and follow up with...
  • New! 4 days ago
    100% Remote Job Full-Time Employee
    US National 
    Manage all aspects of the relationship with third-party contact center vendors. Prepare detailed vendor assessments by analyzing vendor performance and KPIs to evaluate compliance, quality assurance, and service levels. Monitor and manage vendor...
  • Hybrid Remote Job Full-Time Employee
    Spokane, WA, Austin, TX 
    Motivate, coach, and develop 8-10 professional individual contributors who support the customer experience, including vendor management of outsourcing partners. Identify areas of efficiency opportunity within the team and can recommend and implement...
    Employer is one of Fast Company's Most Innovative Companies.
  • New! 5 days ago
    100% Remote Job Full-Time Employee
    Chandler, AZ 
    Manage the day-to-day progress of the Patient Support team, including but not limited to functions related to new patient intake, monthly recurring orders, change order prescriptions and billing inquiries to assist callers without having to transfer to...
    The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP)
  • New! 5 days ago
    100% Remote Job Full-Time Employee
    United Kingdom, Ireland, or US National UK
    3+ years of Customer Success in a B2B.SaaS company; proven expertise in driving account expansion; organizational framework; demonstrated experience as a trusted advisor to customers; great communication skills across multiple mediums (video conference...
  • Hybrid Remote Job Employee
    Portland, OR, Cincinnati, OH 
    Responsible for managing customer service staff in receiving customer inquiries, investigating requests, answering questions and resolving problems. Maintains a high level of quality customer service. Maintains a current knowledge of products and...
  • New! 5 days ago
    100% Remote Job Full-Time Employee
    Berwyn, PA 
    Evaluate direct reports through daily observation, system dashboards, KPIs, ongoing coaching and development, and the annual evaluation process. Provide for promotions, transfers, merit increases and disciplinary action.
    This employer is ranked by Fortune as a company dedicated to addressing society's biggest challenges. This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks
  • 100% Remote Job Full-Time Employee
    US National 
    Lead, develop, coach, and inspire Partner Relations Advisors on building and maintaining relationships, call handling, Sales Partner commission, pricing, and problem resolution. Serve as the subject matter expert on processes, tools, and products.
    Employer is an Inc. 500 Company
  • 100% Remote Job Full-Time Employee
    WA, ID, TX, GA, FL, NC, MI 
    Seeking a CRM Program Manager to join our Marketing Operations team. This role is responsible for making the team more organized, efficient, knowledgeable, and capable. They do this by leading CRM projects, building strong cross-functional...
    Employer is one of Fast Company's Most Innovative Companies.
  • Hybrid Remote Job Full-Time Employee
    Washington, DC 
    This position directly supports our component groups by enhancing existing programs to reach broader audiences and, exploring and executing on new programming opportunities to engage and connect members locally, globally and virtually. This position...
  • Hybrid Remote Job Full-Time Employee
    Falls Church, VA 
    Manage all aspects of the membership process including new membership onboarding and activation workflow, timely invoicing, dues generation & renewal procedures, and the continual expansion and development of member profile data.Develop & track progress.
  • New! 6 days ago
    Hybrid Remote Job Full-Time Employee
    Leawood, KS 
    Providing leadership, guidance, and mentorship to professionals. Prioritize team workload to ensure all commitments to our clients are met in a timely manner. Quality review the data inputs from your team (i.e. new premium, in force processing review).
  • 100% Remote Job Full-Time Employee
    US National 
    Improve the overall customer experience, create engaged customers, and facilitate organic growth.T he day-to-day Operational, Functional and Technical support of the assigned customers: Daily prioritization, supervision, assignment, and collaboration...
  • 100% Remote Job Full-Time Employee
    US National 
    Act as the primary point of contact throughout the customer lifecycle for Mid-Market accounts. Drive adoption of the Platform, measured through platform usage. Onboard new customers. Achieve customer goals by providing proactive ABM best practices...
    Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials.
  • 9 days ago
    100% Remote Job Full-Time Employee
    US National 
    Collaborating with Engineers, Designers, and Product Managers to build and iterate on the product suite. Defining, documenting, and communicating objectives, requirements, and constraints for product initiatives. Assisting with prioritization of work...
  • 9 days ago
    Hybrid Remote Job Full-Time Employee
    Coppell, TX 
    Supervise day-to-day tactical issues, minimize customer escalations and come to resolutions. Lead and manage designated area of Customer Care to meet department objectives, including people, workloads and work processes. Initiate process improvement...
    Employer is a Fortune 500 Company Company is considered to be a Military Friendly employer by militaryfriendly.com. This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Nashville, TN 
    Work with markets and provider partners to develop strategies to increase referrals to the company • Increase inbound calls from patients and their caregivers. Hire and lead a team of engagement professionals that will speak with patients and...
    The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Gresham, OR 
    Responsible for managing customer service staff in receiving customer inquiries, investigating requests, answering questions and resolving problems. Maintains a high level of quality customer service. Maintains a current knowledge of products and...
  • 100% Remote Job Full-Time Employee
    US National 
    This position is responsible for enhancing the effectiveness of the Mortgage Insurance Operations department by supporting the leaders, team members, and insurance vendors. This position will be responsible for handling team member inquiries and...
    100 Top Companies To Watch for Remote Jobs Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    US National 
    Build, manage, and foster relationships with our customers by guiding schools/districts onboarding, implementation, and adoption of the platform. Conduct onboarding and training, strategic analysis, monitor ongoing platform use and growth opportunities...
  • 100% Remote Job Full-Time Employee
    US National 
    Create predictable and repeatable motions to scale Customer Success operations sustainably while maximizing customer value realization. Have significant experience partnering with technical stakeholders and customers. Have experience leading and...
  • 100% Remote Job Full-Time Employee
    Mexico City, Mexico 
    Act as the main point of contact for our clients and all internal stakeholders: project management skills must be on point. Develop an account strategy with your assigned organizers to ensure success, increase app usage at events and drive engagement.
  • 100% Remote Job Full-Time Employee
    US National 
    Hold Marketplace Operations team members accountable to uncomfortably high standards of productivity and efficiency, as measured by both process and outcome metrics. Provide weekly feedback to direct reports that meet standards for quality feedback.
  • Hybrid Remote Job Full-Time Employee
    New York, NY 
    You will be responsible for working with our customer base by bringing the brand's best practices, innovations and capabilities directly to the admins and users of our product. You will foster relationships with key customer stakeholders, assist them...
  • Hybrid Remote Job Full-Time Employee
    US National 
    Apply effective claim management skills to plan, implement and complete the investigation of disputed claims while ensuring timely and compliant appeal resolution. 5 years of Group Disability and/or Life claims experience. Bachelor's Degree (preferred)...
    Employer is a Fortune 500 Company A Training Magazine Top 125 for successful learning and development programs. The Human Rights Campaign named this employer as one of the Best Places to Work.