Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually excel.
Emily O.  from  Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life again.
Richard M.  from  San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an interview!
DeChe E.  from  Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support... More

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include Customer Support Representative, Customer Service Specialist, Call Center Representative, and Online Chat Agent. Entry-level customer service jobs are available, as well as manager roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Be sure to come back often for the latest remote customer service jobs and customer service jobs near you.

Looking for remote, part-time, or freelance customer service jobs? We’ve got you covered.

Which job categories are related to customer service?

Customer service jobs are similar to customer success jobs, customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More information about customer service careers:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

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Job Search Results

  • Hybrid Remote Job Full-Time Employee
    Budapest, Hungary 
    Work tickets via a web-based ticketing system, or live chat from admins, faculty, staff, and student end-users (some tickets will be initial contacts and others will be escalated from admins). Escalate tickets not resolvable at the L1 level to the L2...
  • New! Yesterday
    100% Remote Job Full-Time Employee
    Canada 
    Manage and provide technical guidance for new merchant integrations, reducing your merchants' risk by actively working with them to identify problematic technical approaches and driving new feature and product adoption with retail partners, including...
    100 Top Companies To Watch for Remote Jobs Employer is one of Fast Company's Most Innovative Companies.
  • New! Yesterday
    100% Remote Job Full-Time Employee
    US National 
    We're looking for our next internal IT person who can help employees with their technology and related issues, buying and tracking gear, helping new hires set up laptops, and general desktop support with a focus on MacOS. The person we're looking for...
  • New! Yesterday
    Hybrid Remote Job Full-Time Employee
    London, United Kingdom UK
    Manage EUC queue, prioritising incidents adhering to Service Level Agreements (SLAs) and contractual obligations, making sure that all controls and procedures are followed accordingly and avoiding SLA breaches. Perform maintenance and housekeeping...
  • New! Yesterday
    Hybrid Remote Job Full-Time Employee
    London, United Kingdom UK
    Manage EUC queue, prioritising incidents observing Service Level Agreements (SLAs) and contractual obligations, making sure that all controls and procedures are followed and Service level agreement breaches are avoided.
  • 100% Remote Job Full-Time Employee
    Costa Rica 
    Triage, investigate, and resolve support tickets of all ranges of complexity, working both independently, in concert with other Support staff, and internal and customer-facing departments e.g Product, Engineering, CloudOps, Customer Success Managers...
    This company won a Glassdoor Employees' Choice Award for being a Best Place to Work
  • 100% Remote Job Full-Time Employee
    US National (Not hiring in AK, AR, HI, MS, NV, SD, WV, WY) 
    Will advise and negotiate with higher-Ed instructors and administrators to provide guidance, training, and support that exceeds expectations. Serve as a proprietary software authority working to resolve any issues with the learning platform.
    The Human Rights Campaign named this employer as one of the Best Places to Work.
  • 100% Remote Job Full-Time Temporary
    Markham, ON, Canada 
    Troubleshooting inquiries such as access requests, software updates, password resets, external connections to a laptop (Printers, monitors etc.), Windows suite. Provide technical customer support to client via phone, email and chat.
    Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This organization was voted a 100 Best Corporate Citizen The Human Rights Campaign named this employer as one of the Best Places to Work. This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    US National 
    Record and monitor every customer inquiry throughout the lifecycle, accountable for tracking every ticket (from calls, emails, incidents, and inquiries) logged by the MSD from the entry of the ticket to the disposition of the reported incident.
  • 100% Remote Job Full-Time Employee
    US National 
    As a Guest Experience Customer Support Specialist, you will review and address all escalated Tier 2 Front-End and Guest Engagement issues, focus on documentation and continued training for the Tier 1 team, and work with the Front-end and Guest...
  • 100% Remote Job Full-Time Employee
    New York, NY 
    To serve as a level of technical escalation for complex issues encountered by our implementation engineers, customer operators, and end users, combining engineering skill with a contextual understanding of customer use cases to solve intricate...
    Employer is an Inc. 500 Company
  • 100% Remote Job Full-Time Employee
    US National 
    Processing withdrawal requests; coordinating with fellows and mentors to determine fair withdrawal fees that optimize financial return while maximizing customer satisfaction. Setting up payment schedules and managing the withdrawal fee payment...
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    US National 
    80% of the time is providing Help Desk support of computing devices, networks, and applications for our remote workforce. 15% of the time is project-based, and 5%, other duties as assigned. Identifying and solving problems that affect computer...
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    Colombia 
    You are the voice of the company and interact with our customers in a friendly, professional, and personal way. You enjoy finding the cause of any technical problem our customers are facing and help quickly resolve or provide a solution.
  • New! 2 days ago
    Hybrid Remote Job Full-Time Employee
    San Francisco, CA 
    Provide first-class technical service and support for financial institution customers using our mission-critical software to make payments around the globe. Work directly with customers and coordinate with Ripple's Engineering teams to troubleshoot...
  • 100% Remote Job Full-Time Employee
    NY, NJ, PA, CT, NC, GA, FL, TX 
    Provide active user support to internal employees raising issues related to our internal and external facing technology platforms. Develop & maintain information about features related to your product area of focus to support the wider Application...
    This employer was rated a Best Company to Work for in New York.
  • New! 2 days ago
    100% Remote Job Full-Time Freelance
    Bulgaria, Croatia, Cyprus, Czech Republic, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United Kingdom UK
    You have responded to customer inquiries regarding the platform and have ensured the customer finds a satisfactory solution. You have a close-to-expert understanding of our products and services. May collaborate with CS, Sales, and/or Engineering to...
  • 100% Remote Job Full-Time Employee
    US National 
    Reporting to our Developer Experience Lead, you will directly support our communities and developers, listen to their feedback, and share these insights with other teams to help make the site's experience the best that it can be.
  • 100% Remote Job Part-Time Employee
    US National 
    Responsible for providing technical assistance to the end-users of our cutting-edge LMS software. Technical Support Representatives support end users, learning management systems administrators, and corporate users.
  • 100% Remote Job Full-Time Employee
    US National 
    Responsible for providing technical assistance to the end-users of our cutting-edge LMS software. Technical Support Representatives support end users, learning management systems administrators, and corporate users.
  • Hybrid Remote Job Full-Time Employee
    American Fork, UT 
    Responding to customer telephone calls and emails in a Tier 5 Support Role. Proactive monitoring of application behavior. Maintaining customer contact and call ticket information within an existing database. Database experience, including mySQL Server.
  • 100% Remote Job Full-Time Employee
    US National 
    Respond to customer tickets and inquiries in a timely and professional manner, ensuring high customer satisfaction. Provide technical assistance and troubleshooting guidance to customers via email, Zendesk, and phone. Identify, analyze, and resolve...
    Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe
  • 100% Remote Job Full-Time Employee
    US National 
    Leading a team of support specialists dedicated to providing world-class customer service to customers. Responsible for overseeing all core people leadership functions including hiring, training, mentoring, and performance management.
  • 100% Remote Job Full-Time Employee
    Philippines 
    Analyze, diagnose and troubleshoot system, network, hardware or software issues. Make recommendations on repairing and/or replacing equipment where necessary. Monitor and maintain application systems. Respond to service issues and requests.
  • 100% Remote Job Full-Time Employee
    Pembroke Pines, FL 
    You will provide world-class product support to customers through our various support channels (online portal, phone, chat), ranging from basic Q&A to complex problem resolution. You will maintain active ownership and communication with customers on...
  • 100% Remote Job Full-Time Employee
    US National 
    Ensure projects are properly planned and monitored. Ensure the project(s) meets deliverables on schedule and according to the project scope. High School Diploma required. 2 years of customer service experience. Experience managing customer projects.
    Employer is an Inc. 500 Company
  • 100% Remote Job Full-Time Employee
    Vernon Hills, IL 
    Focuses on meeting customers' application and product needs, while increasing sales revenue through recommending appropriate products, equipment, and solutions. Supports global sales channels and international customer networks via pre-sale and...
    100 Top Companies To Watch for Remote Jobs The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP)
  • New! 4 days ago
    100% Remote Job Full-Time Employee
    US National 
    As an IT Support Specialist on the IT/Security Team, you'll work closely with Security, HR, BizOps, and managers to provision access, automate workflows, ensure device setup and administer our SaaS applications. 2+ years total professional experience...
  • 100% Remote Job Full-Time Employee
    Canada, or US National (Not hiring in QC) 
    Answer user inquiries and provide quality technical assistance and support to our Community, using empathy and analytical skills to troubleshoot and guide users through their issues. Sleuth out pesky bugs, identify causes, and escalate issues to our...
    Employer is one of Fast Company's Most Innovative Companies.
  • 100% Remote Job Full-Time Employee
    US National 
    Resolve basic to complex support issues including investigating and performing root cause analysis, proposing and implementing solutions, all while upholding a high level of accuracy. 2-3 years of customer support experience dealing with complex issues...
  • New! 5 days ago
    Hybrid Remote Job Full-Time Employee
    Stockton, CA 
    If you're looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to business, we invite you to explore our IT support...
  • 100% Remote Job Full-Time Employee
    WA, OR, CA, NV 
    Answer high volume incoming calls from our call center. Identify incoming service requests within ConnectWise dispatch board and remove unwanted SPAM. Provide chat support assistance when necessary. Perform ticket triage by clarifying and updating...
  • New! 5 days ago
    100% Remote Job Full-Time Employee
    Burlington, VT 
    The Implementation Specialist must have the ability to assist in answering technical questions from non-technical end users for designated area of a dealer network. This will include troubleshooting technical issues and assisting users with getting...
  • New! 5 days ago
    100% Remote Job Full-Time Temporary
    East Lansing, MI 
    Troubleshoot end-user issues: Provide root-cause analysis on various web and mobile applications; handle escalated tickets relating to server/network related issues. Understand and utilize ITIL processes (Incident, Problem, Change, etc.) and how they...