Customer Service Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support... More
Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.
Common customer service job titles include Customer Support Representative, Customer Service Specialist, Call Center Representative, and Online Chat Agent. Entry-level customer service jobs are available, as well as manager roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Be sure to come back often for the latest remote customer service jobs and customer service jobs near you.
Looking for remote, part-time, or freelance customer service jobs? We’ve got you covered.
- Remote Customer Service Jobs
- Part-Time Customer Service Jobs
- Freelance Customer Service Jobs
- Entry-Level Customer Service Jobs
Which job categories are related to customer service?
Customer service jobs are similar to customer success jobs, customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.
More information about customer service careers:
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New! YesterdayWe are looking for individuals with a minimum of 5 years experience in a hands on Software Development or Engineering role, and at least 1 years experience in Software / Application design. As our teams work closely with software engineers, operational...
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New! YesterdayThe Customer Service agent is responsible for maintaining a positive experience for our customers. The role will partner closely with our internal regional Commercial teams, Operations, supply chain, and other Order-to-Cash functions to ensure that...
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New! YesterdayFollowing a training period Customer Service Representatives communicate with customers by telephone, email and other omni channels, offering friendly, helpful, effective solutions that ensure they are left feeling completely satisfied with the outcome...
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New! YesterdayAnswers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
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New! YesterdayResponsible for evaluating operations and identifying process improvement needs. Identify irregular trends with grievances and appeals; work with other areas as appropriate to identify root causes and appropriate steps for resolution.
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New! YesterdayEnsure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. Respond to customer queries via email and telephone in a timely manner. Bilingual English/Spanish required.
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New! YesterdayResearch and resolve escalated inquiries and complaints including review of in process, closed, or cancelled single loan or credit exceptions, applications, claims, files or online transactions. Determine appropriate course of action by conducting...
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New! YesterdaySupport various reimbursement functions, including but not limited to Intake, data entry, benefit investigations, call triage, prior authorizations, pre-determinations, and appeals support and responds to all provider account, patient, and internal...
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New! YesterdayCollect outstanding balances while promoting the Company's reputation for integrity. Make outgoing calls to customers with outstanding balances. Maintain an outgoing call volume consistent with the goals of the team. Answer telephone calls in phone...
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New! YesterdayResponds to incoming calls and may initiate outgoing calls, providing customer service to plan members, providers and employer groups by answering benefit questions, resolving issues and educating callers. HS diploma or GED and related experience.
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New! YesterdayAble to learn, retain, and solution on numerous product offerings across several different businesses. Tiered promotional opportunities based on performance. Four-year college degree strongly preferred. Strong people skills. Organization and...
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FeaturedNew! YesterdayBuilds relationships with clients and serves as the primary point of contact for overall and day-to-day service delivery. Assists in configuring applications according to customer requirements. High School Diploma/GED (or higher) with 5+ years of...
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FeaturedNew! YesterdayAnswer 50-70 incoming phone calls per day from customers and identify the type of assistance the customer needs. Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system...
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New! 2 days agoProvides input and develops recommendations for process and customer service improvements. Stays abreast of financial crimes risk trends, relevant regulations and compliance standards. Monitors and analyzes various information provided through...
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New! 2 days agoCultivate and maintain an excellent relationship with customers to build client loyalty/retention and promote increased usage and adoption of the software. Help create new tutorials as needed by contributing content to the database of support articles.
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New! 2 days agoManages a queue of technical or complex therapy and reimbursement questions from customers and applies judgment in resolving service and problems falling within established limits of authority and knowledge. Meets key performance indicators including...
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New! 2 days agoServes as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment...
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New! 2 days agoReceive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Follow appropriate procedures ensuring accurate order entry and order fulfillment. Make follow-up calls if product needs cannot be met as expected.
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New! 2 days agoThe Customer Service Representative (CSR) works under supervision and follows specific procedures and detailed instructions in handling incoming and outgoing calls, questionnaires, and/or communications. The CSR will complete all data entry while...
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New! 2 days agoThis role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program). Responds to phone inquiries in a prompt, courteous...
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New! 2 days agoThis role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program). Attains and maintains strict required attendance and...
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FeaturedNew! 2 days agoInteracting with customers via inbound/outbound calls (in a call center environment) to gather supporting data to ensure invoice accuracy, resolving billing statement discrepancies, processing patient payments and setting up patient payment plans...
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New! 2 days agoWhat will you be doing? Mobile App Support. Customer Service. Inbound/Outbound Calls. What do you bring? FLUENT ENGLISH AND FRENCH CANADIAN SPEAKING. A degree desired but not required. Free training to upgrade your skills, including a free college...
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FeaturedNew! 2 days agoEnsures quality customer service for internal and external customers. Handles all incoming phone calls and identifies/assess customers' needs accurately and timely regarding potential third party liability. Solves problems systematically, using sound...
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New! 2 days agoAs a Call Center Eligibility Support Specialist for the state of Texas, you will provide customer service via phone to clients regarding various Texas Health & Social Service Programs, including Medicaid, SNAP, and CHIP. Equipment will be provided, but...
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FeaturedNew! 2 days agoYou will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage...
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FeaturedNew! 2 days agoPerform intake of calls from members or providers regarding services via telephone, fax, EDI. Screens requests for appropriate referral to medical services staff. Approve services that do not require a medical review in accordance with the benefit plan.
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New! 2 days agoManage incoming calls or incoming post services claims work. Determine contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. Refers cases...
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New! 3 days agoYou ll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of products and services to effectively service and retain customers. You ll be an expert at simplifying the explanation of customer bills...
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New! 3 days agoOwns the customer experience by managing complex and non-routine calls and electronic requests on a regular basis related to personal lines claims. Utilizes extensive knowledge of the company, products, and services to handle a broad range of calls and...
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New! 3 days agoInbound and outbound call handling. Investigate and resolve patient/physician inquiries and concerns in a timely manner. Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate. Proactive follow-up with...
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New! 3 days agoYou will establish performance goals and standards while driving the team to meet or exceed these on a weekly, monthly and yearly basis. You will evaluate employee performance against established goals and expectations while coaching, monitoring and...
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New! 3 days agoReviews and processes enrollment documents submitted by employer groups. Troubleshoots escalated and/or complex eligibility issues for immediate resolution. Responds to all written and telephone eligibility inquiries from internal (e.g. Member Services...
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New! 3 days agoAchieve monthly/quarterly/annual renewal targets. Ability to identify and qualify expansion opportunities within existing accounts. Support our sales teams in the progressing/closing of our expansion opportunities and in achieving our expansion targets.
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New! 3 days agoSupports the acquisition, implementation, and servicing of clients in the Property Management Company group for companies with unit counts below that must be set up as an individual account. Monitor training program evaluations and recommend possible...
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New! 3 days agoThe Health Program Representative II is responsible for providing initial contact between distinct Care Management programs and specific identified members. Under general supervision handles inbound/outbound enrollment and engagement calls with...
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FeaturedNew! 3 days agoAnswers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff. Documents and tracks contacts with members, providers and plan sponsors. The Customer Service...
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FeaturedNew! 4 days agoPerform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information. Use mail, email and phones to contact customers to discuss, negotiate...
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New! 4 days agoBuild and maintain customer satisfaction and trust by graciously listening to denote customer concerns and effectively applying learned product and systems knowledge. Adapt and modify communication style to provide a positive, consistent, empathetic...
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New! 4 days agoAssist with the workflow of new insurance policies as they go through the stages of application, underwriting, policy issue, delivery, and payment. Ideal candidate should have experience in a customer service and/or administrative role.
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New! 4 days agoClaims Adjuster license required and will be obtained during training. Investigate and adjust claims according to applicable laws and policy provisions. Conduct claim investigations including but not limited to recorded statements, securing public...
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New! 4 days agoAnswer user inquiries and provide quality technical assistance and support to our Community, using empathy and analytical skills to troubleshoot and guide users through their issues. Sleuth out pesky bugs, identify causes, and escalate issues to our...
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New! 5 days agoIn this role you will be responsible to facilitate, analyze and resolve customer issues through a variety ofcommunication channels, including phone, email and chat. You will service a suite of absence products such as short-term disability, state...
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New! 5 days agoMotivate, coach, and develop 8-10 professional individual contributors who support the customer experience, including vendor management of outsourcing partners. Identify areas of efficiency opportunity within the team and can recommend and implement...
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New! 5 days agoThe CSR will complete all data entry while actively communicating with the customer and, at times, may use independent judgment to further assist the customer. Reviews input/output data to verify completeness, accuracy, and conformance to quality...
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New! 5 days agoThe Customer Service Representative (CSR) works under supervision and follows specific procedures and detailed instructions in handling incoming and outgoing calls, questionnaires, and/or communications. The CSR will complete all data entry while...
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New! 5 days agoSchedule prospective platelet donors from a variety of sources by phoning individuals to make donation appointments. Contact active or former platelet donors to increase both the frequency of their donations and the number of donors at chapter offices...
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New! 5 days agoResponsible for managing customer service staff in receiving customer inquiries, investigating requests, answering questions and resolving problems. Maintains a high level of quality customer service. Maintains a current knowledge of products and...
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New! 5 days agoHandle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide. Receive and apply feedback from managers to improve call quality. Efficiently guide conversations and apply sales techniques to convert calls...
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New! 5 days agoHandle 80-100 incoming back-to-back calls daily to book quality reservations for our three brands worldwide. Receive and apply feedback from managers to improve call quality. Efficiently guide conversations and apply sales techniques to convert calls...