Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually excel.
Emily O.  from  Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life again.
Richard M.  from  San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an interview!
DeChe E.  from  Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support... More

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include Customer Support Representative, Customer Service Specialist, Call Center Representative, and Online Chat Agent. Entry-level customer service jobs are available, as well as manager roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Be sure to come back often for the latest remote customer service jobs and customer service jobs near you.

Looking for remote, part-time, or freelance customer service jobs? We’ve got you covered.

Which job categories are related to customer service?

Customer service jobs are similar to customer success jobs, customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More information about customer service careers:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

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Job Search Results

1 to 50 of 186 for Other Awards or Accolades

  • Hybrid Remote Job Full-Time Employee
    London, United Kingdom UK
    We are looking for individuals with a minimum of 5 years experience in a hands on Software Development or Engineering role, and at least 1 years experience in Software / Application design. As our teams work closely with software engineers, operational...
    Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is ranked by Forbes as one of the World's Most Innovative Companies. Employer is one of the 50 Happiest Companies in America, as ranked by CareerBliss. The Human Rights Campaign named this employer as one of the Best Places to Work. The UK Times recognize this company as a Top Employer for Women. This company was named one of America's Top 100 Ideal Employers by Universum Global.
  • Hybrid Remote Job Full-Time Employee
    Dublin, Ireland 
    The Customer Service agent is responsible for maintaining a positive experience for our customers. The role will partner closely with our internal regional Commercial teams, Operations, supply chain, and other Order-to-Cash functions to ensure that...
  • Hybrid Remote Job Full-Time Temporary
    Gillingham, United Kingdom UK
    Following a training period Customer Service Representatives communicate with customers by telephone, email and other omni channels, offering friendly, helpful, effective solutions that ensure they are left feeling completely satisfied with the outcome...
    Employer is a Fortune 500 Company This employer is ranked by Fortune as a company dedicated to addressing society's biggest challenges. This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The Human Rights Campaign named this employer as one of the Best Places to Work. This employer was rated a Best Company to Work for in New York. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • New! Yesterday
    Hybrid Remote Job Full-Time Employee
    Oakville, ON, Canada 
    Answers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
  • 100% Remote Job Full-Time Employee
    IN 
    Responsible for evaluating operations and identifying process improvement needs. Identify irregular trends with grievances and appeals; work with other areas as appropriate to identify root causes and appropriate steps for resolution.
    A Training Magazine Top 125 for successful learning and development programs.
  • Hybrid Remote Job Full-Time Employee
    Dublin, Ireland 
    Ensure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. Respond to customer queries via email and telephone in a timely manner. Bilingual English/Spanish required.
  • New! Yesterday
    Hybrid Remote Job Full-Time Employee
    Charlotte, NC 
    Research and resolve escalated inquiries and complaints including review of in process, closed, or cancelled single loan or credit exceptions, applications, claims, files or online transactions. Determine appropriate course of action by conducting...
  • 100% Remote Job Full-Time Employee
    US National 
    Support various reimbursement functions, including but not limited to Intake, data entry, benefit investigations, call triage, prior authorizations, pre-determinations, and appeals support and responds to all provider account, patient, and internal...
    Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is ranked by Forbes as one of the World's Most Innovative Companies. A Training Magazine Top 125 for successful learning and development programs. This company was rated as one of the Best Companies to Work for in Texas.
  • 100% Remote Job Full-Time Employee
    US National 
    Collect outstanding balances while promoting the Company's reputation for integrity. Make outgoing calls to customers with outstanding balances. Maintain an outgoing call volume consistent with the goals of the team. Answer telephone calls in phone...
  • Hybrid Remote Job Full-Time Employee
    CA, CO, NV, WA, Jersey City, NJ, New York, NY 
    Responds to incoming calls and may initiate outgoing calls, providing customer service to plan members, providers and employer groups by answering benefit questions, resolving issues and educating callers. HS diploma or GED and related experience.
  • 100% Remote Job Full-Time Employee
    PA 
    Able to learn, retain, and solution on numerous product offerings across several different businesses. Tiered promotional opportunities based on performance. Four-year college degree strongly preferred. Strong people skills. Organization and...
  • 100% Remote Job Full-Time Employee
    QC, Canada, ON, Canada, NB, Canada, PE, NS, NL 
    Provides input and develops recommendations for process and customer service improvements. Stays abreast of financial crimes risk trends, relevant regulations and compliance standards. Monitors and analyzes various information provided through...
    This employer is ranked as one of the World's Most Ethical Companies by Ethisphere This employer is a Forbes Most Sustainable Company based on performance around capital, employees, and resources. This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs. Employer that develops innovative ways to advance talent and strengthen workplace culture through positive changes that advance women and diverse groups. Outstanding law department leading the charge in change and helping diverse attorneys break through the concrete ceiling. The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. Company is one of the top 100 on the New York Stock Exchange
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    Argentina, Bolivia, Brazil, Chile, Colombia, Ecuadaor, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezeula 
    Cultivate and maintain an excellent relationship with customers to build client loyalty/retention and promote increased usage and adoption of the software. Help create new tutorials as needed by contributing content to the database of support articles.
    Employer is an Inc. 500 Company Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe
  • 100% Remote Job Full-Time Employee
    TX 
    Manages a queue of technical or complex therapy and reimbursement questions from customers and applies judgment in resolving service and problems falling within established limits of authority and knowledge. Meets key performance indicators including...
  • New! 2 days ago
    Hybrid Remote Job Full-Time Employee
    Hunt Valley, MD 
    Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment...
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    PA 
    Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Follow appropriate procedures ensuring accurate order entry and order fulfillment. Make follow-up calls if product needs cannot be met as expected.
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) Employer is one of the 50 Happiest Companies in America, as ranked by CareerBliss. This company was named one of America's Top 100 Ideal Employers by Universum Global.
  • 100% Remote Job Full-Time Employee
    Rochester, NY 
    The Customer Service Representative (CSR) works under supervision and follows specific procedures and detailed instructions in handling incoming and outgoing calls, questionnaires, and/or communications. The CSR will complete all data entry while...
    A Training Magazine Top 125 for successful learning and development programs.
  • 100% Remote Job Full-Time Employee
    Houston, TX 
    This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program). Responds to phone inquiries in a prompt, courteous...
    Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This organization was voted a 100 Best Corporate Citizen The Human Rights Campaign named this employer as one of the Best Places to Work. This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Austin, TX 
    This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program). Attains and maintains strict required attendance and...
    Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This organization was voted a 100 Best Corporate Citizen The Human Rights Campaign named this employer as one of the Best Places to Work. This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Shelby, MI 
    What will you be doing? Mobile App Support. Customer Service. Inbound/Outbound Calls. What do you bring? FLUENT ENGLISH AND FRENCH CANADIAN SPEAKING. A degree desired but not required. Free training to upgrade your skills, including a free college...
    Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This organization was voted a 100 Best Corporate Citizen The Human Rights Campaign named this employer as one of the Best Places to Work. This employer is one of the well-respected Barron's 400 stock index
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    Athens, TX 
    As a Call Center Eligibility Support Specialist for the state of Texas, you will provide customer service via phone to clients regarding various Texas Health & Social Service Programs, including Medicaid, SNAP, and CHIP. Equipment will be provided, but...
    Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This organization was voted a 100 Best Corporate Citizen The Human Rights Campaign named this employer as one of the Best Places to Work. This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Seattle, WA 
    Manage incoming calls or incoming post services claims work. Determine contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. Refers cases...
  • 100% Remote Job Full-Time Employee
    AR, KS, MO, OK, TX 
    You ll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of products and services to effectively service and retain customers. You ll be an expert at simplifying the explanation of customer bills...
  • 100% Remote Job Full-Time Employee
    San Antonio, TX 
    Owns the customer experience by managing complex and non-routine calls and electronic requests on a regular basis related to personal lines claims. Utilizes extensive knowledge of the company, products, and services to handle a broad range of calls and...
  • 100% Remote Job Full-Time Employee
    TX 
    Inbound and outbound call handling. Investigate and resolve patient/physician inquiries and concerns in a timely manner. Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate. Proactive follow-up with...
  • New! 3 days ago
    100% Remote Job Full-Time Employee
    US National 
    You will establish performance goals and standards while driving the team to meet or exceed these on a weekly, monthly and yearly basis. You will evaluate employee performance against established goals and expectations while coaching, monitoring and...
    Employer is one of Fast Company's Most Innovative Companies. A Training Magazine Top 125 for successful learning and development programs.
  • 100% Remote Job Full-Time Employee
    US National 
    Reviews and processes enrollment documents submitted by employer groups. Troubleshoots escalated and/or complex eligibility issues for immediate resolution. Responds to all written and telephone eligibility inquiries from internal (e.g. Member Services...
    Employer is a Fortune 500 Company This employer is ranked by Fortune as a company dedicated to addressing society's biggest challenges. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This employer is ranked by Fortune as one of the World's Most Admired Companies. The Human Rights Campaign named this employer as one of the Best Places to Work. This company is listed as a Top 50 Employer for Equal Opportunity by Equal Opportunity Magazines. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • New! 3 days ago
    100% Remote Job Employee
    US National 
    Achieve monthly/quarterly/annual renewal targets. Ability to identify and qualify expansion opportunities within existing accounts. Support our sales teams in the progressing/closing of our expansion opportunities and in achieving our expansion targets.
    Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe
  • 100% Remote Job Full-Time Employee
    FL 
    Supports the acquisition, implementation, and servicing of clients in the Property Management Company group for companies with unit counts below that must be set up as an individual account. Monitor training program evaluations and recommend possible...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. A Training Magazine Top 125 for successful learning and development programs. This employer was a winner of the Best Employers for Healthy Lifestyles Awards by the National Business Group for Health. The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    CA, Denver, CO, WA, Norfolk, VA, Las Vegas, NV 
    The Health Program Representative II is responsible for providing initial contact between distinct Care Management programs and specific identified members. Under general supervision handles inbound/outbound enrollment and engagement calls with...
  • New! 4 days ago
    Hybrid Remote Job Full-Time Employee
    Orlando, FL 
    Build and maintain customer satisfaction and trust by graciously listening to denote customer concerns and effectively applying learned product and systems knowledge. Adapt and modify communication style to provide a positive, consistent, empathetic...
  • Hybrid Remote Job Full-Time Employee
    Tulsa, OK 
    Assist with the workflow of new insurance policies as they go through the stages of application, underwriting, policy issue, delivery, and payment. Ideal candidate should have experience in a customer service and/or administrative role.
  • New! 4 days ago
    Hybrid Remote Job Full-Time Employee
    Miami, FL 
    Claims Adjuster license required and will be obtained during training. Investigate and adjust claims according to applicable laws and policy provisions. Conduct claim investigations including but not limited to recorded statements, securing public...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. A Training Magazine Top 125 for successful learning and development programs. This employer was a winner of the Best Employers for Healthy Lifestyles Awards by the National Business Group for Health. The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Canada, or US National (Not hiring in QC) 
    Answer user inquiries and provide quality technical assistance and support to our Community, using empathy and analytical skills to troubleshoot and guide users through their issues. Sleuth out pesky bugs, identify causes, and escalate issues to our...
    Employer is one of Fast Company's Most Innovative Companies.
  • New! 5 days ago
    Hybrid Remote Job Full-Time Employee
    Bethlehem, PA 
    In this role you will be responsible to facilitate, analyze and resolve customer issues through a variety ofcommunication channels, including phone, email and chat. You will service a suite of absence products such as short-term disability, state...
    Employer is a Fortune 500 Company A Training Magazine Top 125 for successful learning and development programs. The Human Rights Campaign named this employer as one of the Best Places to Work.
  • Hybrid Remote Job Full-Time Employee
    Spokane, WA, Austin, TX 
    Motivate, coach, and develop 8-10 professional individual contributors who support the customer experience, including vendor management of outsourcing partners. Identify areas of efficiency opportunity within the team and can recommend and implement...
    Employer is one of Fast Company's Most Innovative Companies.
  • 100% Remote Job Full-Time Employee
    Geneseo, NY 
    The CSR will complete all data entry while actively communicating with the customer and, at times, may use independent judgment to further assist the customer. Reviews input/output data to verify completeness, accuracy, and conformance to quality...
    A Training Magazine Top 125 for successful learning and development programs.
  • 100% Remote Job Full-Time Employee
    West Monroe, LA 
    The Customer Service Representative (CSR) works under supervision and follows specific procedures and detailed instructions in handling incoming and outgoing calls, questionnaires, and/or communications. The CSR will complete all data entry while...
    A Training Magazine Top 125 for successful learning and development programs.
  • New! 5 days ago
    100% Remote Job Full-Time Employee
    Stockton, CA 
    Schedule prospective platelet donors from a variety of sources by phoning individuals to make donation appointments. Contact active or former platelet donors to increase both the frequency of their donations and the number of donors at chapter offices...
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) Employer is one of the 50 Happiest Companies in America, as ranked by CareerBliss. This company was named one of America's Top 100 Ideal Employers by Universum Global.
  • Hybrid Remote Job Employee
    Portland, OR, Cincinnati, OH 
    Responsible for managing customer service staff in receiving customer inquiries, investigating requests, answering questions and resolving problems. Maintains a high level of quality customer service. Maintains a current knowledge of products and...
  • 100% Remote Job Full-Time Employee
    Boise, ID 
    Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide. Receive and apply feedback from managers to improve call quality. Efficiently guide conversations and apply sales techniques to convert calls...
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer named by Forbes and Statista as one of America's Best Employers for Diversity. The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) Employer is one of the 50 Happiest Companies in America, as ranked by CareerBliss. A Training Magazine Top 125 for successful learning and development programs. The UK Times recognize this company as a Top Employer for Women.
  • 100% Remote Job Full-Time Employee
    Reno, NV 
    Handle 80-100 incoming back-to-back calls daily to book quality reservations for our three brands worldwide. Receive and apply feedback from managers to improve call quality. Efficiently guide conversations and apply sales techniques to convert calls...
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer named by Forbes and Statista as one of America's Best Employers for Diversity. The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) Employer is one of the 50 Happiest Companies in America, as ranked by CareerBliss. A Training Magazine Top 125 for successful learning and development programs. The UK Times recognize this company as a Top Employer for Women.