Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually excel.
Emily O.  from  Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life again.
Richard M.  from  San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an interview!
DeChe E.  from  Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support... More

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include Customer Support Representative, Customer Service Specialist, Call Center Representative, and Online Chat Agent. Entry-level customer service jobs are available, as well as manager roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Be sure to come back often for the latest remote customer service jobs and customer service jobs near you.

Looking for remote, part-time, or freelance customer service jobs? We’ve got you covered.

Which job categories are related to customer service?

Customer service jobs are similar to customer success jobs, customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More information about customer service careers:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

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Job Search Results

  • 100% Remote Job Full-Time Employee
    OH, TX, IL, MN 
    Responsible for review and analysis of underwriting data to build and maintain a profitable book of business within the Contractors segment under minimal supervision. Manages agency relationships through continued customer service and marketing...
    These employers are recognized as having top programs to support adoptive families.
  • 100% Remote Job Full-Time Employee
    IL, IN, TX, IA, MN, OK, MO 
    Act as the lead underwriting contact for the Midwest Commercial D&O department, determining distribution and marketing strategy for the region. Meet profitability, retention, and written premium goals determined by the department. Manage broker...
    These employers are recognized as having top programs to support adoptive families.
  • New! Yesterday
    100% Remote Job Full-Time Employee
    NJ, VA, GA 
    Utilize various internal systems to complete policy drafting, verify data accuracy of drafted policy, approve policy drafts within authority, set-up within our internal electronic document management system, and follow-up for underwriter approval for...
    These employers are recognized as having top programs to support adoptive families.
  • Hybrid Remote Job Full-Time Employee
    Lakewood, CO 
    Evaluate insurance applications and determine risk exposure. Analyze data and underwrite policies for oil & gas risks. Determine policy terms, conditions, and premiums based on risk analysis. 5+ years of experience in underwriting oil & gas risks.
  • New! Yesterday
    100% Remote Job Full-Time Employee
    MN 
    Collects, reviews, and enters rating information into the system to provide quotes to underwriters for complex new business, endorsements, renewals, cancellations and reinstatement. One year of underwriting support experience. Associate's degree or...
  • 100% Remote Job Full-Time Employee
    Madison, WI, Jacksonville, FL, Keene, NH 
    This role will have the opportunity to influence strategic direction, lead and participate in critical initiatives. Will be responsible for the development, implementation, and maintenance of underwriting guidelines, processes, procedures, and standards.
  • 100% Remote Job Full-Time Employee
    Madison, WI 
    You will use expert knowledge of surplus lines and markets to proactively identify trends and root causes that affect profit and growth. You will evaluate effect on business results and influences actions of B&A Insurance Solutions leadership and...
    Employer is a Fortune 500 Company Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The Human Rights Campaign named this employer as one of the Best Places to Work.
  • New! Yesterday
    100% Remote Job Full-Time Employee
    London, United Kingdom UK
    Provide the company's underwriters with the data, analysis and information they need to complete the underwriting tasks and manage the portfolio. You will be liaising with revenue, operations, risk intelligence and customer success regularly.
  • 100% Remote Job Full-Time Employee
    US National 
    Screen applications based on set underwriting criteria. Contact external sales agents to obtain further info. Evaluate referral data from underwriting software. Determine the risk involved in insuring a property. Evaluate if coverage amounts are...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. A Training Magazine Top 125 for successful learning and development programs. This employer was a winner of the Best Employers for Healthy Lifestyles Awards by the National Business Group for Health. The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    WI 
    This role will support underwriting of new and renewing groups for commercial products, and work closely with Sales and Actuarial to ensure accurate pricing is used to support underwriting decisions. $55,300 - $69,200 plus robust total rewards package.
  • 100% Remote Job Full-Time Employee
    US National 
    Support the WC Actuarial team in the execution of rate filings, taking ownership of key states and driving execution of pricing goals. This includes: working with partners in SC & MLC Product to develop state-specific pricing strategies. Understanding...
  • New! 4 days ago
    Hybrid Remote Job Full-Time Employee
    Oakville, ON, Canada, Calgary, AB, Canada 
    Provide account support as outlined in position specific requirements. Provide subject matter expertise for a variety of policy processing and underwriting opportunities. Accurately issue quotes and new policies for lines of business as outlined in job...
  • New! 4 days ago
    100% Remote Job Full-Time Employee
    Australia Australia
    Manage underwriting activity, working with insurance brokers to negotiate pricing, coverages and other terms as we profitably build and grow our book of business. In line with underwriting standards, collaborate with Security Engineers to review...
  • 100% Remote Job Full-Time Employee
    United Kingdom, Spain, Netherlands, France, Germany, Italy UK
    Create memorandums, reports, and other business communications with logical structure and minimal assistance. Recommend solutions to translate financial data into business metrics that meet the needs of the stakeholders. Prepare product implementation...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. A Training Magazine Top 125 for successful learning and development programs. This employer was a winner of the Best Employers for Healthy Lifestyles Awards by the National Business Group for Health. The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • New! 5 days ago
    Hybrid Remote Job Full-Time Employee
    New York City, NY 
    Work with the Sales organization, execute strategies specific to technology and cyber insurance, and develop and manage key strategic relationships in order to achieve production and profit targets. Identify new customers through effective pipelining...
  • New! 5 days ago
    100% Remote Job Full-Time Employee
    CA 
    Responsible for evaluating and decisioning consumer offerings within underwriting policies. Expected to develop and maintain a high level of customer service for their assigned territory. The territory assigned will require the management of a...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. The Human Rights Campaign named this employer as one of the Best Places to Work. These employers are recognized as having top programs to support adoptive families.
  • New! 6 days ago
    100% Remote Job Full-Time Employee
    United Kingdom, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Ukraine UK
    Conduct in-depth credit reviews of our most high-risk sellers, including preparing credit memorandums for approval by senior management. Lead due diligence calls with prospective and existing sellers to ensure that key risks are understood and mitigated.
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer is one of Fast Company's Most Innovative Companies. This company won a Glassdoor Employees' Choice Award for being a Best Place to Work This company was named one of America's Top 100 Ideal Employers by Universum Global. Company is one of the top 100 on the New York Stock Exchange
  • New! 6 days ago
    100% Remote Job Full-Time Employee
    US National 
    Evaluates the utilization and financial experience of customers and prospects, many of which are very complex. Performs claims re-pricing analyses for the most complex external claims data. Provides support to Sales, Marketing and Client Engagement,...
    The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Top Workplace in MN.
  • 100% Remote Job Full-Time Employee
    US National 
    Manage a book of senior care liability business to achieve profitability objectives.Offer appropriate underwriting solutions for our clients based on analysis of exposures, losses, coverage, pricing, and structure, with a strong focus on profitability.
    Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is ranked by Fortune as one of the World's Most Admired Companies. Employer scored very good or excellent on the Harris Reputation Quotient Survey. Company is one of the S&P 500, a leading index of public large-cap American stocks Company is one of the top 100 on the New York Stock Exchange This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    CA, CO, AZ, OR 
    Your underwriting career here means collaboration, inclusivity, innovative thinking & so much more. Here, doing things the way they've always been done isn't a part of the job.Here, you'll be putting your creative insights to work with other underwriter.
  • 100% Remote Job Full-Time Employee
    QC, Canada 
    Support the various tasks and projects, with a strong emphasis on systems integration, processes, and tools. To succeed in this role, the analyst will need to develop deep understanding of the available resources and technologies used in Group...
    100 Top Companies To Watch for Remote Jobs This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs.
  • 9 days ago
    100% Remote Job Full-Time Employee
    US National 
    Responsible for the company's new business yacht underwriting execution, including selecting risks in line with strategy and underwriting guidelines, operating within authority and documentation guidelines, following up on yacht quotes and closing...
    A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Great Places to Work has recognized this company as a Best Workplace for Women. This employer was rated a Best Company to Work for in New York.
  • 100% Remote Job Full-Time Employee
    San Diego, CA 
    Establish and monitor expectations to achieve company and department goals. Ensures compliance with department policies and audit requirements. Manage the training, assessment, and oversight of assigned staff. Manage closing process to resolve any open...
    Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Atlanta, GA 
    This Underwriter will perform regular credit risk reviews by incorporating in-depth financial analysis, as well as thorough research on management, industry, and the overall macroeconomic environment. With a forward-looking view on how a merchant's...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer is one of Fast Company's Most Innovative Companies. This company won a Glassdoor Employees' Choice Award for being a Best Place to Work This company was named one of America's Top 100 Ideal Employers by Universum Global. Company is one of the top 100 on the New York Stock Exchange
  • 100% Remote Job Full-Time Employee
    New York, NY, San Francisco, CA 
    This Underwriter will perform regular credit risk reviews by incorporating in-depth financial analysis, as well as thorough research on management, industry, and the overall macroeconomic environment. With a forward-looking view on how a merchant's...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer is one of Fast Company's Most Innovative Companies. This company won a Glassdoor Employees' Choice Award for being a Best Place to Work This company was named one of America's Top 100 Ideal Employers by Universum Global. Company is one of the top 100 on the New York Stock Exchange
  • 10 days ago
    Hybrid Remote Job Full-Time Employee
    Woodland Hills, CA, San Francisco, CA, Los Angeles, CA, Walnut Creek, CA 
    Responsible for determining acceptability of insurance risks and appropriate premium rates for renewal and prospect employer groups in accordance with corporate underwriting guidelines and authority limits. Calculates renewal rates for group cases...
  • 100% Remote Job Full-Time Employee
    US National 
    Assists with the development of long-range visionary strategic plans for Group Underwriting and the Group Division overall. 10 years of professional job-related work experience, 5 years of management experience. Bachelor's Degree In business, finance...
  • 100% Remote Job Full-Time Employee
    Toronto, ON, Canada 
    Conduct in-depth credit reviews of our highest-risk sellers, including preparing credit memorandums for approval by senior management. Lead due diligence calls with prospective and existing sellers to ensure that key risks are fully understood and...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer is one of Fast Company's Most Innovative Companies. This company won a Glassdoor Employees' Choice Award for being a Best Place to Work This company was named one of America's Top 100 Ideal Employers by Universum Global. Company is one of the top 100 on the New York Stock Exchange
  • 100% Remote Job Full-Time Employee
    US National 
    Provide training and guidance to lower-level group underwriters.Contribute to total division profitability by analyzing/assessing client profitability through experience and expense analysis and attention to product line performance.Evaluate risks.
    Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. The Human Rights Campaign named this employer as one of the Best Places to Work. This employer was rated a Best Company to Work for in New York.
  • 16 days ago
    100% Remote Job Full-Time Employee
    Austin, TX 
    Guides and supports personal lines property underwriting execution in compliance with state, product and pricing strategies. Bachelor's degree or equivalent experience. Degree in finance, accounting, business, or risk management is preferred.
  • 18 days ago
    100% Remote Job Full-Time Employee
    US National 
    This job serves as the single point of contact for sales teams and assigned customers, delivering insights and recommendations to sales in order to aid customer acquisition/retention while maintaining performance goals. Bachelor's degree & 6 yrs of exp.
    This employer was a winner of the Best Employers for Healthy Lifestyles Awards by the National Business Group for Health. The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This company was named as one of the Best Companies to Work for in Pennsylvania.
  • 100% Remote Job Full-Time Employee
    US National 
    You will be a part of the insurance innovation team while working across the org and alongside our carrier partners and reinsurers. As the industry is evolving rapidly, you will help develop solutions that balance efficiency, flexibility and solid risk...
    Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials.
  • 100% Remote Job Full-Time Employee
    US National 
    The Underwriting Consultant III reports into FullScopeRMS Underwriting Management and is responsible for the evaluation and selection of risk as well as the establishment of premium levels that ensure the profitable acquisition of new cases and the...
    Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is a Forbes Most Sustainable Company based on performance around capital, employees, and resources. This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs. The Human Rights Campaign named this employer as one of the Best Places to Work.
  • 20 days ago
    100% Remote Job Full-Time Employee
    US National 
    Reviews enrollment and participation trends and makes recommendations to optimize our opportunity for sales and minimize risk. Provides monthly updates on sold case successes and failures as it relates to access and participation for Guarantee Issue.
  • 100% Remote Job Full-Time Employee
    Rockville, MD 
    Asset manager function will support tax credit equity investments, primarily RETCs (Renewable Energy Tax Credit ). Position will work with Group Risk Manager, Operations Manager, Relationship Manager, and Underwriting team during the life cycle of an...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer is one of the 50 Happiest Companies in America, as ranked by CareerBliss. The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks
  • 23 days ago
    100% Remote Job Full-Time Employee
    US National 
    Working collaboratively with the Underwriting department team members, the Underwriter is responsible for determining the appropriate premium rate and plan design structure of individual group cases, analyzing total case profitability, and conducting...
  • 100% Remote Job Full-Time Employee
    US National 
    Evaluates the utilization and financial experience of customers and prospects, many of which are very complex. Performs claims re-pricing analyses for the most complex external claims data. Provides support to Sales, Marketing and Client Engagement...
    The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Top Workplace in MN.
  • 100% Remote Job Full-Time Employee
    US National 
    Evaluate and handle all underwriting aspects of formal & informal life insurance applications. Determine whether to accept, modify, or decline a risk through evaluation of an individual's medical history or physical condition, occupational hazard...
  • 23 days ago
    100% Remote Job Full-Time Employee
    US National 
    Understand underwriting policies, guidelines, practices and procedures. Determine whether to accept, modify, or decline a risk through evaluation of an individual's medical history or physical condition, occupational hazard, and financial background.
  • 100% Remote Job Full-Time Employee
    US National 
    Manage a team responsible for the oversight, development, and management of personal lines product forms and the tracking of new and existing state statutes & regulations that may impact the personal lines portfolio. 8+ years of experience. Remote work.
    This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Work from Anywhere 
    Act as a key member of the risk team and design and deploy innovative credit strategy for MCA & loan products that maximizes approval rates & customer lifetime value while creating great customer experience and operating within the credit loss appetite...
  • 100% Remote Job Full-Time Employee
    US National 
    Quote, renew and provide consultative services for group benefit policyholders reinsured with Group Reinsurance Plus. Applies all Underwriting guidelines and underlying risk management philosophy when making decisions. Demonstrates strong understand...