Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually excel.
Emily O.  from  Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life again.
Richard M.  from  San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an interview!
DeChe E.  from  Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support... More

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include Customer Support Representative, Customer Service Specialist, Call Center Representative, and Online Chat Agent. Entry-level customer service jobs are available, as well as manager roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Be sure to come back often for the latest remote customer service jobs and customer service jobs near you.

Looking for remote, part-time, or freelance customer service jobs? We’ve got you covered.

Which job categories are related to customer service?

Customer service jobs are similar to customer success jobs, customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More information about customer service careers:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

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Job Search Results

1 to 50 of 280 for Progressive

  • Hybrid Remote Job Full-Time Employee
    London, United Kingdom UK
    We are looking for individuals with a minimum of 5 years experience in a hands on Software Development or Engineering role, and at least 1 years experience in Software / Application design. As our teams work closely with software engineers, operational...
    Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is ranked by Forbes as one of the World's Most Innovative Companies. Employer is one of the 50 Happiest Companies in America, as ranked by CareerBliss. The Human Rights Campaign named this employer as one of the Best Places to Work. The UK Times recognize this company as a Top Employer for Women. This company was named one of America's Top 100 Ideal Employers by Universum Global.
  • Hybrid Remote Job Full-Time Employee
    Dublin, Ireland 
    The Customer Service agent is responsible for maintaining a positive experience for our customers. The role will partner closely with our internal regional Commercial teams, Operations, supply chain, and other Order-to-Cash functions to ensure that...
  • Hybrid Remote Job Full-Time Temporary
    Gillingham, United Kingdom UK
    Following a training period Customer Service Representatives communicate with customers by telephone, email and other omni channels, offering friendly, helpful, effective solutions that ensure they are left feeling completely satisfied with the outcome...
    Employer is a Fortune 500 Company This employer is ranked by Fortune as a company dedicated to addressing society's biggest challenges. This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The Human Rights Campaign named this employer as one of the Best Places to Work. This employer was rated a Best Company to Work for in New York. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • New! Yesterday
    Hybrid Remote Job Full-Time Employee
    Oakville, ON, Canada 
    Answers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
  • Hybrid Remote Job Full-Time Employee
    Dublin, Ireland 
    Ensure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. Respond to customer queries via email and telephone in a timely manner. Bilingual English/Spanish required.
  • New! Yesterday
    Hybrid Remote Job Full-Time Employee
    Charlotte, NC 
    Research and resolve escalated inquiries and complaints including review of in process, closed, or cancelled single loan or credit exceptions, applications, claims, files or online transactions. Determine appropriate course of action by conducting...
  • New! Yesterday
    Hybrid Remote Job Full-Time Employee
    Tualatin, OR 
    Seeking a customer service advisor for a hybrid remote position. Responsibilities include focusing on the customer and working on fast-paced, motivated teams, receiving coaching and feedback from highly trained supervisors, learning about green...
    Employer is a Fortune 500 Company The Human Rights Campaign named this employer as one of the Best Places to Work.
  • 100% Remote Job Full-Time Employee
    NB, Canada 
    Work with Case Managers to deliver Absence Management Consultation Services (AMCS) including ergonomic evaluations and return to work meetings/planning. The position will contribute to the overall profitability of Group Disability by facilitating a...
    Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs.
  • 100% Remote Job Full-Time Employee
    TX 
    The Customer Care Representative (CCR) position is the primary point of contact for residential and small commercial customers who contact the Customer Care Center by phone, fax, chat, email, and mail. The CCR is responsible for interacting with...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This organization was voted a 100 Best Corporate Citizen Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    US National 
    Collect outstanding balances while promoting the Company's reputation for integrity. Make outgoing calls to customers with outstanding balances. Maintain an outgoing call volume consistent with the goals of the team. Answer telephone calls in phone...
  • Hybrid Remote Job Full-Time Employee
    CA, CO, NV, WA, Jersey City, NJ, New York, NY 
    Responds to incoming calls and may initiate outgoing calls, providing customer service to plan members, providers and employer groups by answering benefit questions, resolving issues and educating callers. HS diploma or GED and related experience.
  • 100% Remote Job Full-Time Employee
    San Antonio, TX, Heathrow, FL, Phoenix, AZ, Mount Airy, NC, Springfield, IL, Omaha, NE, Jonesboro, AR, Atlanta, GA, Chatsworth, CA, Lubbock, TX, Joliet, IL, Brentwood, TN, Springfield, MO, Mobile, AL, Pensacola, FL 
    Make and receive follow-up calls to and from medical equipment patients. Calls are patient follow ups for solicitation of resupply of existing products. Pay is $17 hourly. HS diploma and 1 year of customer service experience required.
    Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    PA 
    Able to learn, retain, and solution on numerous product offerings across several different businesses. Tiered promotional opportunities based on performance. Four-year college degree strongly preferred. Strong people skills. Organization and...
  • 100% Remote Job Full-Time Employee
    QC, Canada, ON, Canada, NB, Canada, PE, NS, NL 
    Provides input and develops recommendations for process and customer service improvements. Stays abreast of financial crimes risk trends, relevant regulations and compliance standards. Monitors and analyzes various information provided through...
    This employer is ranked as one of the World's Most Ethical Companies by Ethisphere This employer is a Forbes Most Sustainable Company based on performance around capital, employees, and resources. This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs. Employer that develops innovative ways to advance talent and strengthen workplace culture through positive changes that advance women and diverse groups. Outstanding law department leading the charge in change and helping diverse attorneys break through the concrete ceiling. The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. Company is one of the top 100 on the New York Stock Exchange
  • 100% Remote Job Full-Time Employee
    US National 
    Diagnose and resolve basic and complex customer questions or problems over the telephone or through electronic communication in the areas of system configuration/setup, product functionality, and bugs/enhancementsInteract with customers to troubleshoot.
    Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Freelance
    Knoxville, TN 
    This position is based in a dynamic, rapidly-changing call center.Receiving and placing telephone calls. Provides accurate, friendly customer service in a timely fashion. Build workorders and dispatch technicians. Place appointment reminder calls.
  • 100% Remote Job Full-Time Employee
    TX 
    Manages a queue of technical or complex therapy and reimbursement questions from customers and applies judgment in resolving service and problems falling within established limits of authority and knowledge. Meets key performance indicators including...
  • New! 2 days ago
    Hybrid Remote Job Full-Time Employee
    Hunt Valley, MD 
    Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment...
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    US National 
    You will help increase the technical relevance of our solutions engineering community by working cross-functionally to ensure the products that we bring to market are successful in a variety of customer engagements.
    This employer is ranked by Fortune as a company dedicated to addressing society's biggest challenges. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This company won a Glassdoor Employees' Choice Award for being a Best Place to Work Employer scored very good or excellent on the Harris Reputation Quotient Survey. This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Houston, TX 
    This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program). Responds to phone inquiries in a prompt, courteous...
    Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This organization was voted a 100 Best Corporate Citizen The Human Rights Campaign named this employer as one of the Best Places to Work. This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Austin, TX 
    This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program). Attains and maintains strict required attendance and...
    Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This organization was voted a 100 Best Corporate Citizen The Human Rights Campaign named this employer as one of the Best Places to Work. This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Shelby, MI 
    What will you be doing? Mobile App Support. Customer Service. Inbound/Outbound Calls. What do you bring? FLUENT ENGLISH AND FRENCH CANADIAN SPEAKING. A degree desired but not required. Free training to upgrade your skills, including a free college...
    Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This organization was voted a 100 Best Corporate Citizen The Human Rights Campaign named this employer as one of the Best Places to Work. This employer is one of the well-respected Barron's 400 stock index
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    Athens, TX 
    As a Call Center Eligibility Support Specialist for the state of Texas, you will provide customer service via phone to clients regarding various Texas Health & Social Service Programs, including Medicaid, SNAP, and CHIP. Equipment will be provided, but...
    Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This organization was voted a 100 Best Corporate Citizen The Human Rights Campaign named this employer as one of the Best Places to Work. This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Temporary
    Minneapolis, MN 
    Retrieve and oversee the sending of written business communications. Handle incoming telephone calls. You will likely support business development and client referral goals by actively cross-selling and referring customers. Offer friendly, accurate...
  • 100% Remote Job Full-Time Employee
    Seattle, WA 
    Manage incoming calls or incoming post services claims work. Determine contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. Refers cases...
  • 100% Remote Job Full-Time Temporary
    Canada 
    Respond to all external clients' emails, phone calls or inquiries and data requests in a timely manner; guide clients on how to access our website and/or Housing Market Information Portal to obtain various reports available online. Use statistical and...
    This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs.
  • 100% Remote Job Full-Time Temporary
    Canada 
    Observes, documents & reports on client feedback/concerns & provides practical solutions to evolve & continuously improve upon client service experience.Liaises with business partners to modify/develop new and existing information and channel delivery.
    This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs.
  • 100% Remote Job Full-Time Employee
    AR, KS, MO, OK, TX 
    You ll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of products and services to effectively service and retain customers. You ll be an expert at simplifying the explanation of customer bills...
  • 100% Remote Job Full-Time Employee
    US National 
    Responsible for collecting on assigned delinquent accounts by telephone, or correspondence if necessary. Assign accounts to agencies for repossession, skip tracing, or in-person collection activity when approved by appropriate authority level.
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    US National 
    Drive strong customer relationships with assigned customer base through consultative outreach and partnership to directly drive customer outcomes. Use a service-oriented framework, address root causes of dissatisfaction, and proactively coordinate...
    Employer is a Fortune 100 Best Company to Work For Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs. The Human Rights Campaign named this employer as one of the Best Places to Work.
  • 100% Remote Job Full-Time Employee
    San Antonio, TX 
    Owns the customer experience by managing complex and non-routine calls and electronic requests on a regular basis related to personal lines claims. Utilizes extensive knowledge of the company, products, and services to handle a broad range of calls and...
  • 100% Remote Job Full-Time Employee
    KS, MN, NC, UT, TX 
    This position handles inbound customer service calls. Provides timely, effective and professional responses to a variety of customer inquiries while consistently ensuring delivery of exceptional customer experience during every interaction.
    100 Top Companies To Watch for Remote Jobs Employer is an Inc. 500 Company The Human Rights Campaign named this employer as one of the Best Places to Work. This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    TX 
    Inbound and outbound call handling. Investigate and resolve patient/physician inquiries and concerns in a timely manner. Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate. Proactive follow-up with...
  • 100% Remote Job Full-Time Employee
    US National 
    Reviews and processes enrollment documents submitted by employer groups. Troubleshoots escalated and/or complex eligibility issues for immediate resolution. Responds to all written and telephone eligibility inquiries from internal (e.g. Member Services...
    Employer is a Fortune 500 Company This employer is ranked by Fortune as a company dedicated to addressing society's biggest challenges. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This employer is ranked by Fortune as one of the World's Most Admired Companies. The Human Rights Campaign named this employer as one of the Best Places to Work. This company is listed as a Top 50 Employer for Equal Opportunity by Equal Opportunity Magazines. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    FL 
    Supports the acquisition, implementation, and servicing of clients in the Property Management Company group for companies with unit counts below that must be set up as an individual account. Monitor training program evaluations and recommend possible...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. A Training Magazine Top 125 for successful learning and development programs. This employer was a winner of the Best Employers for Healthy Lifestyles Awards by the National Business Group for Health. The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    CA, Denver, CO, WA, Norfolk, VA, Las Vegas, NV 
    The Health Program Representative II is responsible for providing initial contact between distinct Care Management programs and specific identified members. Under general supervision handles inbound/outbound enrollment and engagement calls with...
  • Hybrid Remote Job Full-Time Employee
    Manchester, NH 
    Service approximately 80-100 customer contacts per day. Provide price and availability, order status, and general customer information upon request. Interpret and communicate information from ERP system and customer portal to customers. Process...
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work.