Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually excel.
Emily O.  from  Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life again.
Richard M.  from  San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an interview!
DeChe E.  from  Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support... More

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include Customer Support Representative, Customer Service Specialist, Call Center Representative, and Online Chat Agent. Entry-level customer service jobs are available, as well as manager roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Be sure to come back often for the latest remote customer service jobs and customer service jobs near you.

Looking for remote, part-time, or freelance customer service jobs? We’ve got you covered.

Which job categories are related to customer service?

Customer service jobs are similar to customer success jobs, customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More information about customer service careers:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

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Job Search Results

1 to 50 of 103 for Freelance

  • 100% Remote Job Full-Time Freelance
    Knoxville, TN 
    This position is based in a dynamic, rapidly-changing call center.Receiving and placing telephone calls. Provides accurate, friendly customer service in a timely fashion. Build workorders and dispatch technicians. Place appointment reminder calls.
  • Hybrid Remote Job Full-Time Temporary
    El Paso, TX 
    Take calls from Veterans, the VA, and Providers regarding claims, billing, or other issues. Document Calls. Look up accounts, invoices, due amounts, etc. Must have 1 year of High Volume Call Center Experience. HS Diploma (Education verification required).
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • New! 2 days ago
    100% Remote Job Full-Time Freelance
    Bulgaria, Croatia, Cyprus, Czech Republic, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United Kingdom UK
    You have responded to customer inquiries regarding the platform and have ensured the customer finds a satisfactory solution. You have a close-to-expert understanding of our products and services. May collaborate with CS, Sales, and/or Engineering to...
  • New! 3 days ago
    100% Remote Job Full-Time Freelance
    Morristown, NJ 
    Insurance Reimbursement Specialists are primarily responsible for working with insurance companies and medical billing staff to manage the billing/reimbursement process. Reimbursement Specialist is a remote position that will receive inbound and...
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Freelance
    Jasper, IN 
    Ensures compliance with departmental protocols by accurately obtaining and assuring pre-certification or authorization for procedures and services. Prioritizes effective communication by first contacting the relevant department before transferring...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Freelance
    Phoenix, AZ 
    Handle inbound and outbound calls from customers regarding healthcare inquiries, concerns, and support requests. Provide accurate and empathetic responses to customer inquiries, ensuring their needs are met. Follow established call scripts and...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Freelance
    Phoenix, AZ 
    Handles inbound calls. Review claims and respond to billing and account questions. Provides necessary claim and account status and updates. Conduct basic account and claim research. Must have at least 1 year of call center experience. Any related...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Temporary
    Miami Lakes, FL 
    Provide accurate, friendly customer service in a timely fashion. Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers. Retrieve and oversee the sending ...
  • Hybrid Remote Job Full-Time Temporary
    Morrisville, NC 
    Serves as a first point of contact for Human Resources information for employees/managers that have questions related to benefits and other HR transaction needs.Responsible for processing routine employee HR personnel transactions accurately and promptly.
  • New! 4 days ago
    100% Remote Job Full-Time Freelance
    Portsmouth, NH 
    First line of contact for small business financing customers. Service the customer's needs from when their contract commences up until the end of their leases. A typical day in this role consists of handling an average of 50 inbound calls, completing...
    100 Top Companies To Watch for Remote Jobs This company was named a Best Company to Work for in Florida by Florida Trend Magazine.
  • New! 4 days ago
    100% Remote Job Full-Time Freelance
    Parsippany, NJ 
    Contact clients to help resolve payment issues; assist in setting up payment plans. Promote, communicate, and reinforce the mission, values and culture of the organization. Verify documents and codes. Pinpoint delinquent customer accounts through...
  • 100% Remote Job Full-Time Freelance
    US National 
    Sell existing Brightwheel customers on additional products in a persuasive and informative manner. Call existing customers to assess their engagement level with the company, identify problems, and drive to a resolution. Tailor each call to the specific...
  • New! 5 days ago
    100% Remote Job Full-Time Temporary
    The Colony, TX 
    The Accounts Payable Specialist will be responsible for updating and reconciling sub-ledger to G/L, processing checks, processing expense reports, resolving A/P issues, and matching, batching, and coding invoices are just a few of the responsibilities...
  • 1 week ago
    Hybrid Remote Job Full-Time Freelance
    Ewing, NJ 
    Agents will respond and document general calls regarding to SSD (Services for Students with Disabilities) Test Eligibility for SAT's. Communicate with students, parents, college admissions officers, high school counselors and test center supervisors...
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) Employer is one of the 50 Happiest Companies in America, as ranked by CareerBliss. Company is multinational in its operations and selected as a Great Place to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Best Company to Work for in New York.
  • 100% Remote Job Full-Time Freelance
    Irvine, CA 
    Role will be responsible for providing direct customer service and technical support to users of their course products and platformsIdeal candidate will have strong analytical skills and a "think out of the box" mentality.Communicate with various users.
    Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women.
  • 100% Remote Job Full-Time Freelance
    Jackson, MI 
    Previous Customer Service Experience. Great Communication Skills. Ability to Multi-Task. Ability to Adapt to Multiple Clinet Based Programs. Meet Daily and Weekly Call Quotas. This is a long term position that could lead to a permamant position with...
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) Employer is one of the 50 Happiest Companies in America, as ranked by CareerBliss. Company is multinational in its operations and selected as a Great Place to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Best Company to Work for in New York.
  • 100% Remote Job Full-Time Temporary
    US National 
    Monitoring submissions via the customer support portal, to promptly assist, solve, or support members through a question or problem. Stay up-to-date with digital technology trends. 1 to 3 years of relevant customer service experience (preferably in a...
  • Hybrid Remote Job Full-Time Freelance
    Ridgefield, CT 
    Provides administrative support to one or more individuals within a specified department or departments. Support may include: data entry, coordination of conference rooms and meetings, records retention and file management, and invoices through the...
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Freelance
    US National 
    Assist with the documentation and execution of operations processes including support in the following areas: Test Administration, Content Management, and Supply Chain & Logistics. Collaborate across various teams to operationalize best practices.
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Freelance
    Buffalo, NY 
    Manage and place incoming telephone calls. Offer friendly, accurate customer service in a timely fashion. May support business development and client referral goals by actively cross-selling and referring customers. Retrieve and oversee the sending of...
  • 100% Remote Job Full-Time Freelance
    Redondo Beach, CA 
    Respond to branch/customer inquiries and follow up to ensure issue resolution. Collaborate with support staff, overseas offices and other third parties to ensure efficiency, continued exemplary customer service, and relationship development. Focused on...
  • 10 days ago
    100% Remote Job Full-Time Freelance
    CO, AZ, FL, KY, LA, MI, NJ, NM, NV, SC, TX 
    Maintains scheduling e-mail inboxes, ensuring timely and accurate response to scheduling inquiries and requests. Enters all surgical cases into an EMR system, following established protocols and maintaining accuracy and completeness of information.
  • 100% Remote Job Full-Time Freelance
    Lynn, MA 
    Able to handle a diverse array of complex customer situations with minimal supervisory assistance. Actively listens to determine full extent of customer's needs while appropriately applying different approaches. Ensures effective customer communication...
    100 Top Companies To Watch for Remote Jobs This company was named a Best Company to Work for in Florida by Florida Trend Magazine.
  • 100% Remote Job Full-Time Freelance
    US National 
    Provide white glove internal client support for the entire organization. Provide end users with technical support to resolve hardware, software, network, and/or mobile device technical issues in a timely manner. Troubleshoot technical issues to...
    100 Top Companies To Watch for Remote Jobs This company was named a Best Company to Work for in Florida by Florida Trend Magazine.
  • Hybrid Remote Job Full-Time Freelance
    Boise, ID 
    Responsible for conducting phone intake assessments and collecting necessary information from patients to initiate their clinical care. Your primary objective will be to ensure accurate and efficient data gathering while maintaining a high level of...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Freelance
    US National (Not hiring in CA) 
    Responsible for calling and messaging potential members after they have expressed an interest in joining us. This position is integral in scaling our ability to reach new members, grow its impact and take steps toward the company's mission of providing...
    Employer is an Inc. 500 Company A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur.
  • 100% Remote Job Full-Time Freelance
    US National 
    De-escalate and educate customers through clear and accurate exchange of information that leads to a successful resolution and improved marketplace safety. 4 year degree is a plus. 1 - 5 years of experience in customer service, user experience or...
  • Hybrid Remote Job Full-Time Freelance
    Alameda, CA 
    Basic Member calls and answering those questions (cancelled appointments, cannot reach doctor, went to office today and no one was there, doctor is out sick is referral, have not received any of my cards, received a bill and not getting bills)
    The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP)
  • 100% Remote Job Full-Time Freelance
    Johnston, IA 
    Use telephone negotiating techniques to build and maintain company, customer and dealer relationships. Review payment history and account information. Update/confirm debtor information. Negotiate payment plan modifications according to established...
  • 3 weeks ago
    Hybrid Remote Job Full-Time Temporary
    Durham, NC 
    Serve as the first point of contact for Human Resources information for employees or managers that have questions related to benefits and other HR transaction needs. Process routine employee HR personnel transactions with a high degree of accuracy.
  • 100% Remote Job Full-Time Freelance
    US National 
    Be a contact point for both members and potentially therapists in the future. Proactively conduct outreach and maintain productive communications with members and therapists. Analytical and metrics driven. Bachelor's degree.
  • Option for Remote Job Full-Time Freelance
    San Antonio, TX 
    Completes both inbound and outbound calls specific. Document call, provide appropriate follow-up. Provide follow up as needed. Ability to take around 20 calls a day. Respond to about 60 emails a day. 1+ years' experience in a high-volume call center.
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 24 days ago
    100% Remote Job Full-Time Freelance
    Exton, PA 
    Look over finalized work, reviewing for errors or duplicate entries before turning in the final product. Seek further information for documents that are considered to be incomplete. Search websites for information. Enter information into spreadsheets...
  • 100% Remote Job Full-Time Freelance
    France 
    You will be in charge of onboarding manufacturers : helping them create accounts, guide them through different processes required to be autonomous in the platform. You will record, adapt and drive Webinars, answering users' questions via live...
    This company is one of Outside Magazines Best Places to Work list. A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women.
  • Hybrid Remote Job Full-Time Freelance
    Raleigh, NC 
    Answers incoming phone calls on behalf of client; provides accurate and appropriate information to callers. Places outbound customer service or customer satisfaction calls, as required by client. Completes call guides; gathers and verifies required...
  • 100% Remote Job Full-Time Freelance
    Argentina, Bolivia, Brazil, Chile, Colombia, Ecuadaor, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezeula, Canada, Mexico, or US National 
    Handle incoming cancellation requests from customers with the goal to retain them on our platform by understanding the customer's issues & pain points and create a tailor-made proposal to retain the customer that answers their needs. Own the Billing/...
  • 100% Remote Job Full-Time Freelance
    Andover, MA 
    Answer inbound calls and emails with clients to resolve any issues, in a professional manner. Accurately enter proprietary information into the system. Ability to troubleshoot, independently. Perform data entry, create and maintain records of...
    100 Top Companies To Watch for Remote Jobs This company was named a Best Company to Work for in Florida by Florida Trend Magazine.
  • 24 days ago
    100% Remote Job Full-Time Freelance
    US National 
    Executing a travel itinerary and making the destination and sights come alive for your group. Managing logistics and safety while providing a local, cultural, and historical narrative. Must have Tour Manager experience. Experience touring in the...
  • 100% Remote Job Part-Time Freelance
    Middletown, NY 
    Help translate Spanish/English conversations for a wide range of industries including Healthcare, Government, Insurance Financial, Travel & Hospitality and government entities. Fluent in both Spanish and English. Previous experience not required.
    Employer is a Fortune 500 Company 100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer named by Forbes and Statista as one of America's Best Employers for Diversity. The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work.