Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually excel.
Emily O.  from  Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life again.
Richard M.  from  San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an interview!
DeChe E.  from  Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support... More

Welcome to remote, part-time, freelance, and flexible Customer Service jobs! Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns. Customer service representatives provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include Customer Support Representative, Customer Service Specialist, Call Center Representative, and Online Chat Agent. Entry-level customer service jobs are available, as well as manager roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Be sure to come back often for the latest remote customer service jobs and customer service jobs near you.

Looking for remote, part-time, or freelance customer service jobs? We’ve got you covered.

Which job categories are related to customer service?

Customer service jobs are similar to customer success jobs, customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More information about customer service careers:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

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Job Search Results

1 to 50 of 226 for Forbes America's Best Employers for Diversity

  • Hybrid Remote Job Full-Time Employee
    Salt Lake City, UT 
    Greets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Efficiently updates and verifies patient demographics, insurance, and contact information, and assists...
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This company won a Glassdoor Employees' Choice Award for being a Best Place to Work This is a Best Places to Work in IT company, according to ComputerWorld.
  • Hybrid Remote Job Full-Time Employee
    London, United Kingdom UK
    We are looking for individuals with a minimum of 5 years experience in a hands on Software Development or Engineering role, and at least 1 years experience in Software / Application design. As our teams work closely with software engineers, operational...
    Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is ranked by Forbes as one of the World's Most Innovative Companies. Employer is one of the 50 Happiest Companies in America, as ranked by CareerBliss. The Human Rights Campaign named this employer as one of the Best Places to Work. The UK Times recognize this company as a Top Employer for Women. This company was named one of America's Top 100 Ideal Employers by Universum Global.
  • Hybrid Remote Job Full-Time Employee
    Dublin, Ireland 
    The Customer Service agent is responsible for maintaining a positive experience for our customers. The role will partner closely with our internal regional Commercial teams, Operations, supply chain, and other Order-to-Cash functions to ensure that...
  • New! Yesterday
    Hybrid Remote Job Full-Time Employee
    Oakville, ON, Canada 
    Answers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
  • Hybrid Remote Job Full-Time Employee
    Dublin, Ireland 
    Ensure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. Respond to customer queries via email and telephone in a timely manner. Bilingual English/Spanish required.
  • 100% Remote Job Full-Time Employee
    TX 
    The Customer Care Representative (CCR) position is the primary point of contact for residential and small commercial customers who contact the Customer Care Center by phone, fax, chat, email, and mail. The CCR is responsible for interacting with...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This organization was voted a 100 Best Corporate Citizen Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    US National 
    Collect outstanding balances while promoting the Company's reputation for integrity. Make outgoing calls to customers with outstanding balances. Maintain an outgoing call volume consistent with the goals of the team. Answer telephone calls in phone...
  • Hybrid Remote Job Full-Time Employee
    CA, CO, NV, WA, Jersey City, NJ, New York, NY 
    Responds to incoming calls and may initiate outgoing calls, providing customer service to plan members, providers and employer groups by answering benefit questions, resolving issues and educating callers. HS diploma or GED and related experience.
  • 100% Remote Job Full-Time Freelance
    Knoxville, TN 
    This position is based in a dynamic, rapidly-changing call center.Receiving and placing telephone calls. Provides accurate, friendly customer service in a timely fashion. Build workorders and dispatch technicians. Place appointment reminder calls.
  • 100% Remote Job Full-Time Employee
    TX 
    Manages a queue of technical or complex therapy and reimbursement questions from customers and applies judgment in resolving service and problems falling within established limits of authority and knowledge. Meets key performance indicators including...
  • New! 2 days ago
    Hybrid Remote Job Full-Time Employee
    Hunt Valley, MD 
    Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment...
  • Hybrid Remote Job Full-Time Temporary
    El Paso, TX 
    Take calls from Veterans, the VA, and Providers regarding claims, billing, or other issues. Document Calls. Look up accounts, invoices, due amounts, etc. Must have 1 year of High Volume Call Center Experience. HS Diploma (Education verification required).
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Temporary
    Minneapolis, MN 
    Retrieve and oversee the sending of written business communications. Handle incoming telephone calls. You will likely support business development and client referral goals by actively cross-selling and referring customers. Offer friendly, accurate...
  • 100% Remote Job Full-Time Employee
    Seattle, WA 
    Manage incoming calls or incoming post services claims work. Determine contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. Refers cases...
  • 100% Remote Job Full-Time Employee
    AR, KS, MO, OK, TX 
    You ll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of products and services to effectively service and retain customers. You ll be an expert at simplifying the explanation of customer bills...
  • 100% Remote Job Full-Time Employee
    US National 
    Responsible for collecting on assigned delinquent accounts by telephone, or correspondence if necessary. Assign accounts to agencies for repossession, skip tracing, or in-person collection activity when approved by appropriate authority level.
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    US National 
    Drive strong customer relationships with assigned customer base through consultative outreach and partnership to directly drive customer outcomes. Use a service-oriented framework, address root causes of dissatisfaction, and proactively coordinate...
    Employer is a Fortune 100 Best Company to Work For Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This company was named to a Canada's Top 100 Employers list for having exceptional workplaces and employee programs. The Human Rights Campaign named this employer as one of the Best Places to Work.
  • 100% Remote Job Full-Time Employee
    San Antonio, TX 
    Owns the customer experience by managing complex and non-routine calls and electronic requests on a regular basis related to personal lines claims. Utilizes extensive knowledge of the company, products, and services to handle a broad range of calls and...
  • 100% Remote Job Full-Time Freelance
    Jasper, IN 
    Ensures compliance with departmental protocols by accurately obtaining and assuring pre-certification or authorization for procedures and services. Prioritizes effective communication by first contacting the relevant department before transferring...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • New! 3 days ago
    100% Remote Job Full-Time Employee
    VA, Washington, DC 
    Develop and execute a strategic plan to promote products and services within your assigned territory. Identify potential customers, present solutions, and negotiate contracts to secure new business. A minimum of four years of B2B sales experience with...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Employee
    TX 
    Inbound and outbound call handling. Investigate and resolve patient/physician inquiries and concerns in a timely manner. Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate. Proactive follow-up with...
  • 100% Remote Job Full-Time Freelance
    Phoenix, AZ 
    Handle inbound and outbound calls from customers regarding healthcare inquiries, concerns, and support requests. Provide accurate and empathetic responses to customer inquiries, ensuring their needs are met. Follow established call scripts and...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Employee
    FL 
    Supports the acquisition, implementation, and servicing of clients in the Property Management Company group for companies with unit counts below that must be set up as an individual account. Monitor training program evaluations and recommend possible...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. A Training Magazine Top 125 for successful learning and development programs. This employer was a winner of the Best Employers for Healthy Lifestyles Awards by the National Business Group for Health. The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Temporary
    El Paso, TX 
    Receiving a high volume of customer calls and providing excellent customer service. Resolving customers' account and billing issues. Providing status updates on customers' claims. Documenting customer interactions in the database. Escalating issues as...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Employee
    CA, Denver, CO, WA, Norfolk, VA, Las Vegas, NV 
    The Health Program Representative II is responsible for providing initial contact between distinct Care Management programs and specific identified members. Under general supervision handles inbound/outbound enrollment and engagement calls with...
  • 100% Remote Job Full-Time Freelance
    Phoenix, AZ 
    Handles inbound calls. Review claims and respond to billing and account questions. Provides necessary claim and account status and updates. Conduct basic account and claim research. Must have at least 1 year of call center experience. Any related...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Temporary
    Phoenix, AZ 
    This is a TEMP-TO-HIRE job opportunity where you will earn $17.00 per hour. During the temporary period, you will be able to sign up for benefits programs. When you are converted to a permanent employee, you will be eligible for this company's...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Temporary
    El Paso, TX 
    Handles inbound calls. Review claims and respond to billing and account questions. Provides necessary claim and account status and updates. Conduct basic account and claim research. Must have high school diploma or GED. Must have at least 1 year of...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • Hybrid Remote Job Full-Time Employee
    Manchester, NH 
    Service approximately 80-100 customer contacts per day. Provide price and availability, order status, and general customer information upon request. Interpret and communicate information from ERP system and customer portal to customers. Process...
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work.
  • New! 3 days ago
    Hybrid Remote Job Full-Time Temporary
    Worcester, MA 
    Works within specific limits and authority on assignments of moderate technical complexity. Uses discretion and independent judgment in claim handling. Years of experience: 1 year. Claims Processing. Investigates, analyzes, evaluates and negotiates...
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work.
  • 100% Remote Job Full-Time Temporary
    Miami Lakes, FL 
    Provide accurate, friendly customer service in a timely fashion. Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers. Retrieve and oversee the sending ...
  • New! 4 days ago
    100% Remote Job Full-Time Employee
    Chicago, IL 
    Prepare estimates and reach agreed prices for repairs on insured and claimant vehicles. Handle additional repair orders and special assignments for the claim offices. Handle large catastrophe losses and function as team leader when called upon.
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. The Human Rights Campaign named this employer as one of the Best Places to Work. These employers are recognized as having top programs to support adoptive families.
  • New! 4 days ago
    Hybrid Remote Job Full-Time Employee
    Orlando, FL 
    Build and maintain customer satisfaction and trust by graciously listening to denote customer concerns and effectively applying learned product and systems knowledge. Adapt and modify communication style to provide a positive, consistent, empathetic...
  • Hybrid Remote Job Full-Time Temporary
    Morrisville, NC 
    Serves as a first point of contact for Human Resources information for employees/managers that have questions related to benefits and other HR transaction needs.Responsible for processing routine employee HR personnel transactions accurately and promptly.
  • Hybrid Remote Job Full-Time Employee
    Tulsa, OK 
    Assist with the workflow of new insurance policies as they go through the stages of application, underwriting, policy issue, delivery, and payment. Ideal candidate should have experience in a customer service and/or administrative role.
  • Hybrid Remote Job Full-Time Employee
    Boston, MA 
    Counsel and advise students and parents on financial aid process, billing procedures, and financing options. Administer federal, state and university-based financial assistance. Review student applications and perform federal needs analysis to...
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • New! 4 days ago
    100% Remote Job Full-Time Freelance
    Parsippany, NJ 
    Contact clients to help resolve payment issues; assist in setting up payment plans. Promote, communicate, and reinforce the mission, values and culture of the organization. Verify documents and codes. Pinpoint delinquent customer accounts through...
  • New! 4 days ago
    Hybrid Remote Job Full-Time Employee
    Miami, FL 
    Claims Adjuster license required and will be obtained during training. Investigate and adjust claims according to applicable laws and policy provisions. Conduct claim investigations including but not limited to recorded statements, securing public...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. A Training Magazine Top 125 for successful learning and development programs. This employer was a winner of the Best Employers for Healthy Lifestyles Awards by the National Business Group for Health. The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • New! 5 days ago
    100% Remote Job Full-Time Temporary
    Tampa, FL, Miami, FL, Dallas, TX, Houston, TX 
    Handling high volume inbound calls (40+/day), some outbound. Enrolling clients in benefits. Authenticating callers. Troubleshooting issues. Answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc.Do follow-up.
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work.
  • New! 5 days ago
    100% Remote Job Full-Time Employee
    IL, IN, MI, WI, MN, IA, MO 
    Answer inbound calls from customers to provide them with accurate product and service information. Follow-up on all customer requests via phone, chat and email. Provide loan extensions and process loan payments. Identify, research, and resolve customer...
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work.