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Customer Service Specialist Jobs - Remote Work From Home & Flexible
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3 weeks agoThe Customer Service Specialist's primary responsibilities include providing a positive memorable experience to every business contact encountered, both internally with relevant departments and externally with distributors, and processing orders in a...
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New! 2 days agoThe Specialist of Customer Service performs all customer service and collection activities across the Revenue Cycle. Job duties include, but are not limited to, answering patient questions regarding statements, posting guarantor payments, setting up...
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16 days agoManages planned and unplanned service requests by performing constant analysis, assessment, and course correction. Manages call backs to identify recurring equipment issues, and escalates as needed. Bachelor's degree preferred, minimum of one year of...
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26 days agoTaking ownership for query resolution and complaints at first point of contact, taking appropriate action, ensuring all queries are fully resolved. Creating great customer interactions driving brand advocacy. Escalating customer queries appropriately.
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New! 4 days agoReceive and answer calls from the client or client service units in relation to client requests or questions in a friendly, professional manner. Facilitate all functions necessary to manage client production schedules and update requests including...
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New! 2 days agoReceives and responds to incoming customer/agent/employer inquiries. Assists customers with financial transactions. Maintains current knowledge of contract and product provisions and administration of the plan and the processing systems. Resolves...
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30+ days agoProvide exceptional customer service by answering, analyzing, and resolving members issues in such a manner that creates quality customer relationships. Examples include: Ability to understand and relay member account information. Negotiate payment ...
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30+ days agoProcess unemployment insurance claims. Answer incoming calls via computer software and assist customers. Research information in databases to resolve customer issues. Maintain composure in escalated situations. Operate accurately and efficiently in a...
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29 days agoSpecialist check SS9 for orders by operation center, then verify the appropriate resource in each operation center in Arcos. They verify the orders are valid and workable in S.A.P. and then dispatch those orders to the appropriate field resource in...
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30+ days agoThis position is responsible for identifying and resolving customer issues and answering customer inquiries regarding the status of their order. Basic skills in using a Windows based computer. 1-3 years of Call Center Experience preferred.
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23 days agoAdminister and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare...
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17 days agoThe Customer Service Specialist will help conduct daily operations in specialized areas to ensure Outreach interactions meet user needs and the objectives of the LinkB5 project. At least two years of specialized customer service experience.
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New! 2 days agoReceive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Follow appropriate procedures ensuring accurate order entry and order fulfillment. Make follow-up calls if product needs cannot be met as expected.
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19 days agoThe mission for this role is to provide excellent customer service to clients, patients, and requestors. This role will be required to meet daily goals and report to the Customer Service Manager with any reoccurring issues for resolution. 1+ yrs of exp.
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New! YesterdayThis position is responsible for the handling, research, and communication regarding complex and escalated claims inquiries stemming from patients, clients, providers, and internal customers, including both intake and resolution. In addition, this...
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19 days agoThe Customer Service Advocate Accounting Specialist is responsible for acting as a liaison, providing product/services information, and resolving any emerging problems that our customer accounts might face with accuracy and efficiency.
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30+ days agoProvide excellent customer service for inbound calls, top-notch experience based on client parameters. Initiate benefits (claims) and process benefit related transactions as well as work cancellation requests. Ability to identify and respond...
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9 days agoPlaces and receives phone calls to/from patients of our clients to gather payment for medical expenses. Offers solutions and negotiates repayment terms that balance the needs of the client, patient, and business. Collects demographic...
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30+ days agoCoordinate and manage all aspects required in order to obtain prescription drug coverage for patients; Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to maximize reimbursement solutions; Coordinate...
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30+ days agoPerforms all responsibilities in a manner consistent with exceptional customer service. Responds to requests generated through member contact services (toll-free # and general email box), prioritizing responding to requests for participant...
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FeaturedNew! 5 days agoCreate best-in-class experiences for all fans that contact us by demonstrating patience and acknowledging customer problems and issues. Will educate fans, helping them accomplish what they want to do, and talk sports while performing tasks.
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1 week agoTaking ownership of assigned complaint cases and follow them through to a fair customer outcome, based on the facts of each individual case. Respond to complaints in a timely manner and ensure that all regulatory timeframes are met, and no breaches...
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16 days agoLead a team of Customer Service Specialists. Manage activities of staff (i.e., hires, trains, appraises, rewards, motivates, disciplines). Support customer satisfaction initiatives in improving / meeting external metrics. Review accounts and customer...
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2 weeks agoBusy day handling a high volume of inbound customer inquiries. Assist customers with questions while personalizing the experience for each caller. Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data.
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30+ days agoUpdate reference databases with new products and changes in the German countries' markets ensuring quality of the data. Classify products, standardize and group data following the company hierarchies and business rules. Identify required changes to the...
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FeaturedNew! 4 days agoCreating best-in-class experiences for all fans that contact us by demonstrating patience and acknowledging customer problems and issues. Educating the fan, helping them accomplish what they want to do (stream a game, create fantasy account, etc.)...
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25 days agoServe as first line of response for a high volume of inbound calls with varying degrees of complexity. This role includes the following: must maintain a detailed knowledge of basic products, services, policies, procedures, maintenance and regulatory...
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New! 4 days agoGeneral job duties include assisting customers to find the right product or service for their needs, tracking and logging customer interactions, resolving complaints, and connecting them with specialists or managers when you cannot answer their questions.
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30+ days agoPlace and receive phone calls to/from patients of the company's clients to gather payment for medical expenses. Offers solutions and negotiates repayment terms that balance the needs of the client, patient, and business. Collects demographic, insurance...
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Featured22 days agoEducating the fan, helping them accomplish what they want to do (stream a game, create fantasy account, etc.), and talk sports while you do it. Creating best-in-class experiences for all fans that contact us by demonstrating patience and acknowledging...
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30+ days agoYou will maintain a consistent level of productivity, enthusiasm, and energy while making daily outbound calls. You will master details of campaign workflows and scripts while developing a conversational style that highlights your personality...
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Featured15 days agoRespond to and resolve, on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence. Help guide a...
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30+ days agoYou will effectively engage with members during calls, probing to determine their needs and anticipate objections. You will stay up to date on all company products and information for each campaign. You will enter and update member information...
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30+ days agoAct as the primary liaison between the customer and all departments collaborating with department personnel such as the Prescription Specialists and Pharmacists to ensure that all the patient's questions and prescription needs are met. Transfer calls...
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20 days agoDeliver high-quality, frontline customer support to agreed-upon service levels. Efficiently review customer contacts and provide actionable insights that drive process improvements to enhance customer experience and eliminate friction-causing roadblocks.
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18 days agoThe Client Services Specialist is a key liaison between the company and its customers. The primary responsibility is to provide world-class service and support to doctors and patients as well as to problem solve with our internal teams including sales...
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15 days agoThe Guest Service Specialist is responsible for processing all guest service requests in any location, globally, serviced by Furnished Quarters, coordinating with appropriate Furnished Quarters' departments, completing daily assigned tasks, and...
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30+ days agoThis role includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. The Customer Support Specialist will be responsible for maintaining positive customer relations and satisfaction by...
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New! 5 days agoThe Customer Care Support Specialist to performs a wide variety of customer-centric tasks in support of our health media subscribers. This position is in our Account Management Department which focuses on the quality delivery of our health media...
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24 days agoAnswers incoming phone calls on behalf of client; provides accurate and appropriate information to callers. Places outbound customer service or customer satisfaction calls, as required by client. Completes call guides; gathers and verifies required...
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19 days agoRespond promptly to a high volume of customer calls and e-mails regarding Disability and FMLA paperwork. Build strong value-based relationships with customers - a passion for customer interaction is a must!
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30+ days agoProvide escalated support for clinical applications calls that cannot be solved by Customer Solutions Specialist (CSS) or other Intouch personnel, or as may be needed to support the sales and field operations. Answer customer calls expediently and...
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19 days agoProcess customer orders/changes/returns according to established department policies. Works closely with the finance department to resolve disputed credit transactions. Provide timely feedback to the company regarding service failures or customer...
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22 days agoSupport customers with their onboarding & support experiences, by responding to customer queries, ascertaining their needs and escalating to the appropriate platform specialist team. Educate our customers on the platform by using our online learning...
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22 days agoEnsure the accuracy and thoroughness of organization data in multiple database systems. Respond to customer inquiries through phone, e-mail, and fax, documenting all activities in a database. Assist customers with product research and navigation...
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FeaturedNew! YesterdayAnswer 50-70 incoming phone calls per day from customers and identify the type of assistance the customer needs. Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system...
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25 days agoProvides day-to-day operational oversight of customer service functions of an office, including providing direct support to the student body, staff, faculty, and university community.
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30+ days agoThe Customer Support Specialist role is an entry-level, full-time position on the Customer Services Team. The primary responsibilities include monitoring inbound emails, becoming a product expert in the platform, conducting 1:1 platform training...
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29 days agoRespond to day-to-day customer and community requests via Zendesk and social media channels. Own customer problems until they are solved, and escalate technical problems to the product team when necessary. Manage legal notices of copyright infringement...
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22 days agoEfficiently manage high volumes of incoming calls. Respond promptly to a large number of email inquiries, utilizing ticketing systems. Identify and understand customers' needs to deliver satisfactory solutions. Provide accurate, valid...
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