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Help Desk Jobs - Remote Work From Home & Flexible
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30+ days agoThe Help Desk Manager supervises and coordinates activities of Help Desk Specialists, Coordinators or Technicians. This individual identifies, troubleshoots, or resolves information systems problems to minimize downtime of applications and personnel.
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30+ days agoThe Help Desk Specialist analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat. This individual resolves computer software and hardware problems of users...
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26 days agoThis position requires traveling to our other sites on Long Island and in Queens. The Help Desk Technician will be responsible for assisting staff with the basic operation of computers, laptops, mobile devices, video conference systems, printers...
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New! 2 days ago80% of the time is providing Help Desk support of computing devices, networks, and applications for our remote workforce. 15% of the time is project-based, and 5%, other duties as assigned. Identifying and solving problems that affect computer...
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30+ days agoThe IT Help Desk Specialist will manage inbound calls in a fast-paced, high-energy environment and assist users by researching technical issues, exploring answers, and providing information and alternative solutions. High School Diploma or GED. Part-time.
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16 days agoPinpoint recurring technical issues and present solutions to address the root of the problems.Solve technical help tickets submitted via phone, email, and walk-ups.Independently investigate and implement solutions to technical...
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16 days agoPinpoint recurring technical issues and present solutions to address the root of the problems. Solve technical help tickets submitted via phone, email, and walkups. Independently investigate and implement solutions to technical issues. Offer IT support.
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New! 5 days agoIf you're looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to business, we invite you to explore our IT support...
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FeaturedNew! 3 days agoTroubleshoots problems and provides or obtains a timely resolution. Answers calls related to PC and host applications, hardware capabilities and connectivity problems. Understands established service level agreements, and effectively works to meet or...
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New! 5 days agoTroubleshoot end-user issues: Provide root-cause analysis on various web and mobile applications; handle escalated tickets relating to server/network related issues. Understand and utilize ITIL processes (Incident, Problem, Change, etc.) and how they...
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11 days agoProvide white glove internal client support for the entire organization. Provide end users with technical support to resolve hardware, software, network, and/or mobile device technical issues in a timely manner. Troubleshoot technical issues to...
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30+ days agoThe support desk agent is a virtual-based contractor who is motivated to provide quick and effective service to worldwide participants in our executive development programs. This person champions customer happiness, satisfaction, and success through...
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18 days agoSupport Sales team on contract objection-handling techniques, alternative contract options, compensation impacts, and value propositions to drive clean deals and close new revenue. Develop tools that help the Sales team effectively price and structure...
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30+ days agoCoordinate with Sales, Finance, and Legal: be the first point of contact and project manager for late-stage deal, serve as the primary advisor on all deal-related matters, and bring a balanced approach of regulating the process while being creative...
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29 days agoProvide guidance to Tier 1 support and team members. Troubleshoot end-user issues: Provide root-cause analysis on various web and mobile applications; handle escalated tickets for server/network-related issues. This is a temp-to-hire remote position.
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22 days agoProvide direct support to the Sales teams for quote creation, order form deviations, approvals, and all other deal related inquiries. Experience with SFDC CRM, sales processes and related tools in the quote to close process. 2+ Years of SaaS/Software...
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30+ days agoPartner with the regional Sales teams, and members of Finance, Legal, Sales Operations, Product Management, and other functions to streamline the entire quote to close process. The role will focus on direct support to the Sales teams for quote creation...
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8 days agoManage customer interactions & records reported issues in the ITSM Identifies issues, apply fixes and investigate root causes using internal instructions. Provide technical guidance in activities associated with identifying, prioritizing, and resolving...
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17 days agoYou will be at the center of helping the company achieve its growth targets by acting as a trusted advisor to the Sales teams to get deals across the line. You will work with Sales, Sales Ops, Customer Success, Product, Legal and Finance to define deal...
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30+ days agoPartner with Revenue Operations to ensure data accuracy in Salesforce. This will include but is not limited to managing cross-functional teams to establish consistent definitions of sales and pipeline stages. Work with Sales and Revenue Operations...
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18 days agoPartner up with software / tech / finance companies (CTO/CEO/VP/Director level) to help them build out their team. Understand client needs via a video call. Negotiate agreements. Call candidates to qualify for your client(s). Relay information quick...
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10 days agoMonitors and manages support case queues within ServiceNow. Performs troubleshooting regarding ordering & billing defined issues that includes, Initial Billing Inquiries and Invoice Investigation, Catalog and Checkout Process in the Portal, Microsoft...
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29 days agoSummarize the data from various systems to draw insights into productivity, efficiency and profitability. Work the data that comes out of our billing system, deposit systems, product implementation system, customer service system and help desk systems...
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12 days agoAct as the frontline help desk support personnel for our business units and employees. Support employee onboarding/offboarding related activities. Triage and troubleshoot IT infrastructure and services issues to ensure continued delivery of IT...
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30+ days agoFacilitate the onboarding of members into our credit and verifications programs. Act as tier one support customer support; own/manage the credit and verifications help desk queue. Knowledge and/or experience of the loan origination process would be...
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26 days agoThe ideal candidate should have experience collaborating with global, distributed teams, and be comfortable defining and driving People Operations best practices, processes and programs. Lead the current Help Desk Team of 2 team members through process...
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30+ days agoThis is your chance to build your own book of business and run a full life cycle recruiting desk. Use your own lead generation methodology, and our AMAZING tools to bring in new clients. Source the best talent available with the help of our unique top...
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30+ days agoThis is your chance to build your own book of business and run a full life cycle recruiting desk. Use your own lead generation methodology, and our AMAZING tools to bring in new clients. Source the best talent available with the help of our unique top...
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30+ days agoThis is your chance to build your own book of business and run a full life cycle recruiting desk. Use your own lead generation methodology, and our AMAZING tools to bring in new clients. Source the best talent available with the help of our unique top...
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25 days agoProcess Training transactions. Answer customer inquiries for Training. Respond to help desk tickets. Enroll customers into training courses. Support the onboarding of new training customers. Assist with testing of new IT features to automate...
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18 days agoCollecting and resolving issues. Coordinating with Help Desk on JIRA resolution. Helping the product owner to put together agendas for vendor calls. Operate alongside the Member Care Team framework, being a key contributor to overall goals of the team.
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New! 6 days agoProcess payments and withdrawals, working within the cash desk, lodgements and general day-to-day banking errands. Help customers to set up and maintain accounts. Deal with calls, emails, and face-to-face enquiries. Promote financial products and...
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New! 6 days agoGreet all customers who enter the Branch. Process payments and withdrawals, working within the cash desk, lodgements and general day-to-day banking errands. Help customers to set up and maintain accounts. Deal with calls, emails, and face-to-face...
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New! YesterdayGreet all customers who enter the Branch. Process payments and withdrawals, working within the cash desk, lodgements and general day-to-day banking errands. Help customers to set up and maintain accounts. Deal with calls, emails, and face-to-face...
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New! YesterdayGreet all customers who enter the Branch. Process payments and withdrawals, working within the cash desk, lodgements, and general day-to-day banking errands. Help customers to set up and maintain accounts Deal with calls, emails, and face-to-face...
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30+ days agoRespond to support questions about the Astra theme and our other products. Answer questions in our help desk software HelpScout. Write detailed bug reports with replication steps for our developers to fix. Write new documentation and update existing .
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30+ days agoYou will be the primary point of contact for both clients and candidates. This means that you will have complete control over your desk and therefore your earning potential. . Use your own lead generation methodology, and our amazing tools to bring in...
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30+ days ago1-3 years of experience in technical customer service/technical support or help desk support. Professional fluency in English and German including speaking, listening, reading, and writing skills. Proven ability to learn new software quickly...
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30+ days agoManagement of open customer support tickets within our Help Desk software. Moderation of our private online communities, encouraging quality discussion between our users and making sure that any issue is correctly taken care of. Helping our webinars...
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9 days agoResponsible for managing the risk and trading of the desk's options books. Analysis of historical data to improve our trading and to develop new strategies. We ensure that you have all the resources and support required to be successful in designing...
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30+ days agoAct as first point of contact at the front desk during business hours, assisting team members and prospective guests and answering calls and emails. Proactively attends to the varying needs of the workplace to ensure all business functions are running...
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FeaturedNew! 3 days agoExpertly use the appropriate the BCD Travel tools and systems to complete requests. Provide consultation on problem resolution and options. Follow up on calls made to the 24-hour (T24) support desk. Consistently meet and sometimes exceed goals.
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19 days agoProvide excellent customer service support to employees in relation to leave of absence inquiries and issues within the HR service desk ticketing system. Deliver an excellent employee experience in the area of leave administration. Facilitate...
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30+ days agoDevelops, prepares, submits, and monitors state filing initiatives in an accurate and timely fashion, in accordance with desk level procedures within the SharePoint framework. Assists SBU's, BSU and regions with research relative to the development of...
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30+ days agoReporting to the Customer Service Manager, this position manages front desk services at a WIC office and supports overall ARC WIC agency goals working with a team of CSAs. This position will act as a point of reference for participant needs as well as...
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18 days agoManage the Corporate Service Desk and Corporate Engineering teams not Production teams. Ensure a high-quality onboarding experience for new or returning team members. Create, deploy, manage, and iterate on well-know and well-liked work intake methods...
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8 days agoTrack performance of the business, identifying trends, making recommendations on tradeoffs between growth & profitability for the Non Restaurant categories including Grocery, Convenience, Pharmacy, Alcohol, Retail and more. Support Deal Desk on new...
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New! 6 days agoGreet all customers who enter the Branch. Process payments and withdrawals, working within the cash desk, lodgements and general day-to-day banking errands.Help customers to set up and maintain accounts. Deal with calls, emails and face-to-face enquiries.
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30+ days agoYou will be a member of the newly formed Customer Success Management team within Arcadia's Customer Management division. You will work closely with account management, implementation management, production support SMEs, engineering, and service desk..
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30+ days agoUse your own lead generation methodology, and our amazing tools to bring in new clients. Source the best talent available with the help of our unique top-of-the-line proprietary systems at your fingertips. You will be the primary point of contact for...
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