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Online Chat Agent Jobs - Remote Work From Home & Flexible
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30+ days agoMeet or exceed monthly policy sales targets. Discover needs or pre-qualified insurance shoppers. Ability to overcome sales objections and close over the phone, chat & online. Cross sell related insurance products Accurately record all required info.
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25 days agoTalks to customers over the phone, email, online chat or social media to resolve their questions or concerns. Maintains and updates customer information as necessary. Calmly attempts to resolve and de-escalate any issues. Escalates calls to supervisor...
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30+ days agoManage cases resolutions directly with our customers via emails and chats. 100% result and client-oriented position. Conciliations of payments on a daily basis. Team player, proactive, and problem resolver. Contact directly with processors to resolve...
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30+ days agoAnswer phone calls, e-mails, and chat with customers to solve basic customer needs. Manage case queues and triage instructor cases in a timely manner to hit daily metrics. Follow up on open cases. Document customer interactions in SalesForce.
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30+ days agoYou must be General Lines P&C qualified in your home state. Ideally, you will also hold A, H & L, although this is not a pre-requisite. A travel Insurance background is an advantage, but is not a pre-requisite. Salesforce experience is helpful...
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15 days agoAssist our travelers with best-in-class personalized travel support, by helping them resolve issues before, during and after travel. This may require helping with basic cancellations, changes, and updates to hotel, flight, car and rail bookings.
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30+ days agoCommunicate with our customers via e-mail and live chat. Provide customer support on gaming, financial, technical, or any applicable issues related to the customer support services. Guide customers through the site and mobile phone assisting them...
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30+ days agoCommunicate with our customers via e-mail and live chat. Provide customer support on gaming, financial, technical, or any applicable issues related to the Customer Support Services. Guide customers through the site and/or mobile phone assisting them...
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30+ days agoCommunicate with our customers via e-mail and live chat. Provide customer support on gaming, financial, technical, or any applicable issues related to the Customer Support Services. Guide customers through the site and/or mobile phone assisting them in...
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30+ days agoCommunicate with our customers via e-mail and live chat. Provide customer support on gaming, financial, technical, or any applicable issues related to the Customer Support Services. Guide customers through the site and/or mobile phone assisting them.
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30+ days agoCommunicate with our customers via e-mail and live chat. Provide customer support on gaming, financial, technical, or any applicable issues. Guide customers through the site and mobile phone assisting them in using the various services/products offered.
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24 days agoHandle incoming cancellation requests from customers with the goal to retain them on our platform by understanding the customer's issues & pain points and create a tailor-made proposal to retain the customer that answers their needs. Own the Billing/...
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30+ days agoProvide customer support on gaming, financial, technical, or any applicable issues related to the customer support services. Guide customers through the site and mobile phone assisting them in using the various services and products offered.
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30+ days agoCommunicate with our customers via e-mail and live chat. Provide customer support on gaming, financial, technical or applicable issues related to the Customer Support Services. Guide customers through the site and/or mobile phone assisting with services.
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30+ days agoCommunicate with our customers via e-mail and live chat. Provide customer support on gaming, financial, technical, or any applicable issues related to the Customer Support Services. Guide customers through the site and/or mobile phone assisting them...
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30+ days agoYou will serve as a point of contact for our clients with questions about their online learning experience, including providing solutions for technical issues and logistical and administrative matters. Our Agents communicate with high-level executives.
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16 days agoSeeking a Content Writer (Marketer) to join our marketing team. Key responsibilities will include creating content for eCommerce and Affiliate Marketers to teach them how to build world class CRM, Customer Acquisition, Loyalty, and Affiliate...
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16 days agoWe are seeking a Principal Marketplaces Manager who will be responsible for operating the Shop Marketplace. We are looking for a strategic thinker who can operate the Shop Marketplace and build key external partnerships. Specifically, the individual...
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16 days ago2+ years of social media marketing experience. Strong people skills to build relationships internally and externally. Excellent written and verbal communication skills. Ability to breakdown problems using first principles thinking. Use qualitative...
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16 days ago10+ years of consumer product management experience. 5+ years of marketplace/eCommerce growth experience. Proven track record of launching and scaling zero to one products as well as driving innovation and growth for mature products. Ability to drive...
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29 days agoYour daily responsibilities might include: Live chatting with clients to assist them in real time. Answering incoming calls to resolve client questions and returning voicemails. Emailing with clients and providing them with frequent updates...
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30+ days agoLive chat with clients to assist them in real time, answer incoming calls to resolve client questions and returning voicemails, email with clients and providing them with frequent updates report technical issues to the product team and host...
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30+ days agoTier 1 Customer Support German is a remote-based contractor who is motivated to provide quick and effective service to worldwide participants in our online leadership development programs. This person champions customer happiness, satisfaction, and ...
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30+ days agoAnswering their questions and advising them through chat, email, and phone. Interacting with our suppliers to get answers to open questions and confirm bookings. Driving customers to final booking. As necessary, providing further post-booking...
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New! 4 days agoGeneral job duties include assisting customers to find the right product or service for their needs, tracking and logging customer interactions, resolving complaints, and connecting them with specialists or managers when you cannot answer their questions.
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30+ days agoThe eCommerce Phone Support Operator is able to provide resolutions to all concerns. The agent is also tasked with navigating through many computer applications with speed and accuracy to provide timely customer resolutions. The major directive is to...
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30+ days agoAudit Customer Service contacts using the approved criteria and NCQA guidelines. Ability to identify contact which require immediate coaching, follow-up and or correction. Measure and evaluate individual performance with focus on customer service skills.
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16 days agoWe are seeking a Principal Affiliate Partnerships Manager who will be responsible for operating the Shop Marketplace. We are looking for a strategic thinker who can operate the Shop Marketplace and build key external partnerships.
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16 days agoAnalyze web traffic and site behavior using Google Analytics, BigQuery, Snowflake and Tableau to derive customer and business insights to support business decisions and deliver on the improved website experience.
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16 days agoWe are looking for a Senior Data Analyst to join our growing data team and support our company-wide initiatives by quickly delivering insights, reviewing and developing metrics, and contributing to the improvement of business processes to support our...
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24 days agoOversight of fixed asset and lease accounting processes. Leading and coordinating all customer support processes. Optimize and Implement customer solutions. Identifying new business opportunitie. Support product development with customers' insights.
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16 days agoAssist with analyzing financial and operational results to better understand company performance. Review business performance and operational results to better understand company performance and provide insight to department leaders. Review operations...
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15 days agoForecast revenue (both bottoms-up and top-down) and costs to inform Income Statement and modeling impacts of forecast through to Balance Sheet and Cash Flow statements. Create accurate and timely financial data for internal and external purposes...
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24 days agoWorking with an appropriate member of your support team around employees needing to be termed, suspended, or to issue corrective action. Mentoring new TECs joining production with the new TECs shadowing the mentor. Identifying operational issues...
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