Technical Support Jobs - Remote Work From Home & Flexible
I'd accomplished everything I wanted to in my last position and there was no chance of advancement. I also wanted to change to a career where I was helping others and hopefully increase my salary. Being able to work from home is a big plus. Being a single dad, it's nice not to commute to work, and it's easier to work additional hours when needed. I found FlexJobs' customizable search filters most effective in my
search.
David B.
from
Kansas City, MO United States — Hired at Included Health as Engineering Manager, Infrastructure
I was hesitant to subscribe considering the cost relative to other job boards, but it worked out well. FlexJobs was well worth the subscription price. It provided the best selection of telecommuting positions, and I ended up getting hired within the first
month.
Paul C.
from
Bainbridge Island, WA United States — Hired at Anitian as Senior Security Intelligence Advisor
I'm an IT professional and a new dad. My wife and I made the decision for her to stay home while our children went through their early years. This meant losing the income she'd provided via her job. I was in need of a way to bring in extra income, while not being out of the house and away from my family all the time with two jobs. FlexJobs gave me that opportunity. I found a part-time job that I enjoy, and I get to do it from my home office. For that, I'm
grateful.
Vincent C.
from
Belchertown, MA United States — Hired at Crawford Media Services as Metaforce Contractor
Welcome to remote, part-time, freelance, and flexible Technical Support jobs! As the Internet makes way for more companies to develop software and web browser based services to their clients, the need for skilled technical support professionals continues to grow. Technical support personnel assist customers and corporations... More
Welcome to remote, part-time, freelance, and flexible Technical Support jobs! As the Internet makes way for more companies to develop software and web browser based services to their clients, the need for skilled technical support professionals continues to grow. Technical support personnel assist customers and corporations with troubleshooting and use of their technical processes. They may also remotely make changes, adjustments and updates to internal servers and other computer equipment. Many technical support professionals work from their homes in full or part-time roles, some on a rotating 24/7 shift or just on weekends. Depending on the type of support they are providing, technical support staff are expected to have a general knowledge base of the most used software and telephony applications. Some have formal training that includes special certification or educational requirements as part of their job. If you have a technical background or want to work with computers assisting people with their technical concerns, then you will want to check back often for the latest technical support jobs.
-
New! YesterdayWork tickets via a web-based ticketing system, or live chat from admins, faculty, staff, and student end-users (some tickets will be initial contacts and others will be escalated from admins). Escalate tickets not resolvable at the L1 level to the L2...
-
New! YesterdayManage and provide technical guidance for new merchant integrations, reducing your merchants' risk by actively working with them to identify problematic technical approaches and driving new feature and product adoption with retail partners, including...
-
New! YesterdayWe're looking for our next internal IT person who can help employees with their technology and related issues, buying and tracking gear, helping new hires set up laptops, and general desktop support with a focus on MacOS. The person we're looking for...
-
New! YesterdayManage EUC queue, prioritising incidents adhering to Service Level Agreements (SLAs) and contractual obligations, making sure that all controls and procedures are followed accordingly and avoiding SLA breaches. Perform maintenance and housekeeping...
-
New! YesterdayManage EUC queue, prioritising incidents observing Service Level Agreements (SLAs) and contractual obligations, making sure that all controls and procedures are followed and Service level agreement breaches are avoided.
-
FeaturedNew! YesterdayYou'll be the part of the team to provide senior leadership, triage, and technical support to the technical support team for our client's high-end luxury appliance brand. You'll work closely with the Field Service, Call Center, and Parts teams to...
-
New! YesterdayTriage, investigate, and resolve support tickets of all ranges of complexity, working both independently, in concert with other Support staff, and internal and customer-facing departments e.g Product, Engineering, CloudOps, Customer Success Managers...
-
New! YesterdayWill advise and negotiate with higher-Ed instructors and administrators to provide guidance, training, and support that exceeds expectations. Serve as a proprietary software authority working to resolve any issues with the learning platform.
-
New! YesterdayTroubleshooting inquiries such as access requests, software updates, password resets, external connections to a laptop (Printers, monitors etc.), Windows suite. Provide technical customer support to client via phone, email and chat.
-
New! YesterdayRecord and monitor every customer inquiry throughout the lifecycle, accountable for tracking every ticket (from calls, emails, incidents, and inquiries) logged by the MSD from the entry of the ticket to the disposition of the reported incident.
-
FeaturedNew! YesterdayYou'll be the friendly voice of our client to provide superior service to customers, servicers, field technicians, and dealers for our client's high-end luxury appliance brand. You'll provide support through inbound/outbound calls and emails to support...
-
New! YesterdayAs a Guest Experience Customer Support Specialist, you will review and address all escalated Tier 2 Front-End and Guest Engagement issues, focus on documentation and continued training for the Tier 1 team, and work with the Front-end and Guest...
-
FeaturedNew! YesterdayYou'll listen to the caller and use your technical expertise, and passion for outstanding customer service, to answer questions about products and services, or troubleshoot technical issues to find solutions. Strong computer knowledge, including...
-
New! 2 days agoTo serve as a level of technical escalation for complex issues encountered by our implementation engineers, customer operators, and end users, combining engineering skill with a contextual understanding of customer use cases to solve intricate...
-
New! 2 days agoProcessing withdrawal requests; coordinating with fellows and mentors to determine fair withdrawal fees that optimize financial return while maximizing customer satisfaction. Setting up payment schedules and managing the withdrawal fee payment...
-
FeaturedNew! 2 days agoConduct assessments of complex incidents, understand the request/issue, and identify the faulty component or parameters to be changed. Apply solutions and send feedback to Site Admins/users. Respect defined Service Level Agreement/procedures.
-
New! 2 days ago80% of the time is providing Help Desk support of computing devices, networks, and applications for our remote workforce. 15% of the time is project-based, and 5%, other duties as assigned. Identifying and solving problems that affect computer...
-
New! 2 days agoYou are the voice of the company and interact with our customers in a friendly, professional, and personal way. You enjoy finding the cause of any technical problem our customers are facing and help quickly resolve or provide a solution.
-
FeaturedNew! 2 days agoSupport with business systems and company system applications. Handle incoming calls and tickets from Dealers by either resolving the issue whenever possible, or by escalating the issue to the appropriate product team when necessary. This position acts...
-
New! 2 days agoProvide first-class technical service and support for financial institution customers using our mission-critical software to make payments around the globe. Work directly with customers and coordinate with Ripple's Engineering teams to troubleshoot...
-
New! 2 days agoProvide active user support to internal employees raising issues related to our internal and external facing technology platforms. Develop & maintain information about features related to your product area of focus to support the wider Application...
-
New! 2 days agoYou have responded to customer inquiries regarding the platform and have ensured the customer finds a satisfactory solution. You have a close-to-expert understanding of our products and services. May collaborate with CS, Sales, and/or Engineering to...
-
New! 2 days agoReporting to our Developer Experience Lead, you will directly support our communities and developers, listen to their feedback, and share these insights with other teams to help make the site's experience the best that it can be.
-
New! 3 days agoResponsible for providing technical assistance to the end-users of our cutting-edge LMS software. Technical Support Representatives support end users, learning management systems administrators, and corporate users.
-
New! 3 days agoResponsible for providing technical assistance to the end-users of our cutting-edge LMS software. Technical Support Representatives support end users, learning management systems administrators, and corporate users.
-
FeaturedNew! 3 days agoThe Shared Team provides Tier 0 customer support via phone, ticket and chat for numerous industries. All workflows are well-scripted and easy to follow. Will have an extensive resource site to research issues and possibly provide minor troubleshooting.
-
FeaturedNew! 3 days agoFollow the established process to monitor and resolve technical support cases and provide tracking. Partner with technology teams to resolve and escalate cases. Extensive experience in the travel industry with proficiency in Sabre GDS.
-
FeaturedNew! 3 days agoFollow established process to monitor and resolve technology support cases and provide tracking. Partner with technology teams to resolve and escalate cases as necessary to resolution. Troubleshoot hardware, software, and other client and operations...
-
FeaturedNew! 3 days agoBusiness Technology Support. Currently have 1 other B.S in the office. 100 support tickets/month. 50 support tickets each. Candidate will visit various locations as needed (3 or 4 locations within a 2.5 mile radius). Excellent communication (able to...
-
FeaturedNew! 3 days agoIf you are looking to build a fulfilling career and are confident you can build rapport with guests while sharing your love of movies, TV shows and animated stories, consider joining us now and growing with us in the future. Do you excel at handling...
-
FeaturedNew! 3 days agoTroubleshoots problems and provides or obtains a timely resolution. Answers calls related to PC and host applications, hardware capabilities and connectivity problems. Understands established service level agreements, and effectively works to meet or...
-
New! 3 days agoResponding to customer telephone calls and emails in a Tier 5 Support Role. Proactive monitoring of application behavior. Maintaining customer contact and call ticket information within an existing database. Database experience, including mySQL Server.
-
New! 4 days agoRespond to customer tickets and inquiries in a timely and professional manner, ensuring high customer satisfaction. Provide technical assistance and troubleshooting guidance to customers via email, Zendesk, and phone. Identify, analyze, and resolve...
-
New! 4 days agoLeading a team of support specialists dedicated to providing world-class customer service to customers. Responsible for overseeing all core people leadership functions including hiring, training, mentoring, and performance management.
-
FeaturedNew! 4 days agoDevelop detailed project plans for customers as assigned. Identify all key steps, deliverables, and milestones in collaboration with the Team Lead and other CampLife teams. Establish sound working relationships with assigned parks. Set clear expectations.
-
New! 4 days agoAnalyze, diagnose and troubleshoot system, network, hardware or software issues. Make recommendations on repairing and/or replacing equipment where necessary. Monitor and maintain application systems. Respond to service issues and requests.
-
New! 4 days agoYou will provide world-class product support to customers through our various support channels (online portal, phone, chat), ranging from basic Q&A to complex problem resolution. You will maintain active ownership and communication with customers on...
-
New! 4 days agoEnsure projects are properly planned and monitored. Ensure the project(s) meets deliverables on schedule and according to the project scope. High School Diploma required. 2 years of customer service experience. Experience managing customer projects.
-
FeaturedNew! 4 days agoManaging and resolving incoming calls and emails about our tools and products; specifically starting with our ticketing system for patient and end user support. Investigating and escalating tickets as needed. Including software bugs, access...
-
New! 4 days agoFocuses on meeting customers' application and product needs, while increasing sales revenue through recommending appropriate products, equipment, and solutions. Supports global sales channels and international customer networks via pre-sale and...
-
New! 4 days agoAs an IT Support Specialist on the IT/Security Team, you'll work closely with Security, HR, BizOps, and managers to provision access, automate workflows, ensure device setup and administer our SaaS applications. 2+ years total professional experience...
-
FeaturedNew! 4 days agoCreating best-in-class experiences for all fans that contact us by demonstrating patience and acknowledging customer problems and issues. Educating the fan, helping them accomplish what they want to do (stream a game, create fantasy account, etc.)...
-
New! 4 days agoAnswer user inquiries and provide quality technical assistance and support to our Community, using empathy and analytical skills to troubleshoot and guide users through their issues. Sleuth out pesky bugs, identify causes, and escalate issues to our...
-
New! 4 days agoResolve basic to complex support issues including investigating and performing root cause analysis, proposing and implementing solutions, all while upholding a high level of accuracy. 2-3 years of customer support experience dealing with complex issues...
-
New! 5 days agoIf you're looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to business, we invite you to explore our IT support...
-
New! 5 days agoAnswer high volume incoming calls from our call center. Identify incoming service requests within ConnectWise dispatch board and remove unwanted SPAM. Provide chat support assistance when necessary. Perform ticket triage by clarifying and updating...
-
New! 5 days agoThe Implementation Specialist must have the ability to assist in answering technical questions from non-technical end users for designated area of a dealer network. This will include troubleshooting technical issues and assisting users with getting...
-
FeaturedNew! 5 days agoAct as the labeling representative on strategic new product development and sustaining engineering projects. Includes all labels, instructions for use, safety booklets and inserts.Responsible for the development starting with gathering requirements.
-
New! 5 days agoTroubleshoot end-user issues: Provide root-cause analysis on various web and mobile applications; handle escalated tickets relating to server/network related issues. Understand and utilize ITIL processes (Incident, Problem, Change, etc.) and how they...
-
FeaturedNew! 5 days agoDemonstrated ability to perform at a high level to support a high volume of inbound calls. Excellent verbal and written communication skills; proficient reading skills required. Multi-tasking skills, showcased through the use of several applications...
Reconsider?
Here are the top 3 reasons to join FlexJobs today
1
Access 21,781 hand-screened work from home or flexible schedule jobs
2
Skills tests, courses, checklists, and expert content to help you land your next job
3
Helpful customer service from
friendly humans
friendly humans
We're not like the other sites. Come see why.
Want a Great Remote
or Flexible Job?
Save time and find higher-quality jobs than on other sites, guaranteed.
FlexJobs in the News
Weekly Newsletter
Get new job postings, the latest job search tips, trends, news, and exclusive promotions!
Get a free month!
