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New! YesterdayHe or she conducts research to respond to more difficult customer inquiries and answers, documents and monitors call center interactions. We are providing contact center support for a client as they go through a 401K choice option for their employees.
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New! YesterdayHe or she provides basic support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interactions. Handles inbound calls and makes follow-up outbound calls regarding benefit, pension, and 401K plans to...
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New! YesterdayAnswers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
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New! YesterdayYou will be the main point of contact for our members and will deliver exceptional customer service at all times to any member or supplier. You will respond to queries via phone and email in a professional and timely manner resulting in a smooth...
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New! YesterdaySeeking a customer service advisor for a hybrid remote position. Responsibilities include focusing on the customer and working on fast-paced, motivated teams, receiving coaching and feedback from highly trained supervisors, learning about green...
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FeaturedNew! YesterdayOnboard new customers and work collaboratively across teams to ensure a successful journey. Regular customer communication to discuss program needs, elearning plans, transcripts, concerns, etc. Building rapport with customers through quality...
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FeaturedNew! YesterdayYou'll be the friendly voice of our client to provide superior service to customers, servicers, field technicians, and dealers for our client's high-end luxury appliance brand. You'll provide support through inbound/outbound calls and emails to support...
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New! 2 days agoInvestigate high-priority inbounds & help troubleshoot with cross-functional teams. Conduct CX ticket review in order to deduce trends & glean insights. Support policy review & definition for pros & companies based on strategic priorities. Execute...
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FeaturedNew! 2 days agoSupport with business systems and company system applications. Handle incoming calls and tickets from Dealers by either resolving the issue whenever possible, or by escalating the issue to the appropriate product team when necessary. This position acts...
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FeaturedNew! 2 days agoProvide social media engagement on Twitter, Facebook, and Instagram, as well as on the game's dedicated Discord server. This project will be fluid with a lot of real-time updates. A love for gaming and an understanding of their communities is a huge plus.
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New! 2 days agoTeaching select lessons in accordance with learning objectives and fidelity to session plans provided. Employing strategies known to meet the needs of adult learners, including leveraging tech tools, instructional best practices and connecting content...
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FeaturedNew! 2 days agoPerform intake of calls from members or providers regarding services via telephone, fax, EDI. Screens requests for appropriate referral to medical services staff. Approve services that do not require a medical review in accordance with the benefit plan.
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New! 2 days agoCollaborate with a talented team, covering breaking and general assignments in an audience-first format. Flexible shifts, 2-3 weekdays from noon-8 pm ET and Saturdays 9 am-4 pm ET. Must have experience working in a breaking news environment. Part-time.
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New! 3 days agoDeliver coaching remotely, typically over the course of an 8-week program, via video conference and/or phone. Support the mental and physical health care of an assigned participant through our secure digital health platforms.Receive regular support.
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New! 3 days agoThis position is responsible for reviewing, booking and funding contracts (retail and lease) from the company's automobile dealerships. The Relationship Specialist will be communicating with Dealers, Sales, and the Credit Department through various...
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New! 3 days agoOwns the customer experience by managing complex and non-routine calls and electronic requests on a regular basis related to personal lines claims. Utilizes extensive knowledge of the company, products, and services to handle a broad range of calls and...
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New! 3 days agoYou will be engaged in newsgathering and creation of new, unique elements to illustrate stories. You will also select and choose story placements, and write compelling headlines. You're a self-starter with strong news judgment who thrives under...
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New! 3 days agoResponsible for providing technical assistance to the end-users of our cutting-edge LMS software. Technical Support Representatives support end users, learning management systems administrators, and corporate users.
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FeaturedNew! 3 days agoAssist Driver Assistance Program customers with delivery of safety services such as Emergency Assistance, Automatic Collision Notification, Hands-free Destination Assist, Stolen Vehicle Locator and more.
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FeaturedNew! 3 days agoAssist Driver Assistance Program customers with delivery of safety services such as Emergency Assistance, Automatic Collision Notification, Hands-free Destination Assist, Stolen Vehicle Locator and more.
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FeaturedNew! 3 days agoProvide social media engagement on Twitter, Facebook, and Instagram, as well as the game forums. This will also include some minor moderation on Discord, but the focus will be on engagement. 10 hours per week.
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FeaturedNew! 3 days agoPlan projects according to the defined scope. Leverage regional and local resources and resources from the different departments and functions to support projects. Follow all procedures and methodology and reporting. Lead discovery, planning, and...
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New! 3 days agoSupport enrolled students and their parents across all company programs through outstanding phone and email customer service aimed at ensuring a delightful and frustration-free experience. Respond to incoming calls, requests, and needs of students/...
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New! 3 days agoCollaborates with executive director to ensure agreements, insurance, and other pertinent documentation are adequate and maintained as legally required. 3+ years relevant experience. Experience tracking financials and reading budgets.
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New! 3 days agoHandle inbound calls from new clients interested in Health & Dental, travel, and Life Insurance. Make outbound calls to clients who have shown interest in discussing our options. Assist clients through online chats, and other digital channels...
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New! 3 days agoPTO requests, ad-hoc schedule change requests by floor management, training, and breaks/lunches. Proactively adjust staffing levels through schedule optimization to improve SLA. 3+ years of Workforce Management experience in an intraday/real-time...
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New! 4 days agoProvide informed visionary leadership for the organization, such as the development and execution of strategic plans to raise private funds and apply grants and other resources to projects that accomplish the Fund's mission. Manage resources with budget.
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New! 4 days agoProvide accurate, friendly customer service in a timely fashion. Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers. Retrieve and oversee the sending ...
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New! 4 days agoBuild and maintain customer satisfaction and trust by graciously listening to denote customer concerns and effectively applying learned product and systems knowledge. Adapt and modify communication style to provide a positive, consistent, empathetic...
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New! 4 days agoManage our member order fulfillment process by ensuring weekend order flow to our fulfillment centers. Be the main point of contact for the fulfillment centers on the weekend to review order fulfillment and variations to fulfillment plan, and identify...
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New! 4 days agoBuild subject matter expertise on your team's code base and platform. Write clean, production-ready code that is easily understood and well tested. Do no harm and leave it better than you found it when refactoring components. Serve in an on-call...
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New! 4 days agoAssist in developing, coordinating, scheduling and conducting job readiness related workshops. Assist clients' with resume writing and jobs interview skills. Match clients with prospective employers and assist with maintaining or developing a service...
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New! 4 days agoSeeking a call center sales associate for a option for remote position. The incumbent will be expected to make 50 - 80 calls per day (leads provided), and must have a passion/heart for animals, and at least 3 years of recent office experience...
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FeaturedNew! 4 days agoWe are seeking Admissions Representatives (salespeople) to meet and consult with prospective students, ultimately enrolling them into our program. Our reps work virtually and conduct live face-to-face presentations through video conferencing.
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FeaturedNew! 4 days agoSupport sales team to profitably grow business in existing and adjacent channels, provide analytical pricing insights across portfolio of absence products and claims, identify analytics and value-add projects to drive growth and improve scaled...
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New! 4 days agoServe as account manager to a vast portfolio of customers that own small businesses. Conduct monthly video calls with your clients every day to progress them along a defined marketing program suited to their business needs. Improve the marketing...
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FeaturedNew! 4 days agoCurrently looking for associates for our Media Search Analyst project. Perform the evaluation of online task types related to Siri Music, Video, App Store, Books, and HomePod to help improve the overall quality and relevance of online content and...
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New! 5 days agoHandling high volume inbound calls (40+/day), some outbound. Enrolling clients in benefits. Authenticating callers. Troubleshooting issues. Answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc.Do follow-up.
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New! 5 days agoUnderstand and Implement company culture, values and policies and make changes whenever required Provide Executive and Program Directors with a high level of strategic guidance related to HR policies and procedures. Ensure the organization is compliant...
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FeaturedNew! 5 days agoDelivers complete software solutions that function well within the full system, including documentation, testing, and security. Decomposes tasks into discrete objectives to serve the strategic direction of the team. Coaches others when reviewing their...
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New! 5 days agoPerform a variety of activities related to reconciling and balancing accounts. Research and resolve moderately complex accounting issues and exceptions. Resolve disputes for customers, clients, and vendors, related to balancing situations. Collaborate...
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FeaturedNew! 5 days agoIn this salaried, non-commission sales position, you'll be a self-starter, driven by the excitement of prospecting, scheduling calls, and understanding client needs. With your exceptional communication skills, you'll excel at following up on leads and...
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New! 5 days agoWe are actively seeking a Patient Services Representative professional that is a certified medical assistant that has an empathetic demeanor and positive attitude to join our remote workforce! We need someone who enjoys making a difference, and can...
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New! 6 days agoBilingual Credit Analyst position will be responsible for accepting assignment of contracts from car dealers.The contracts are sent to our Dealer Service Center (DSC) by auto dealers.The role of an analyst in the DSC is to help our dealers grow business.
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New! 6 days agoOur trained health counselors will guide our patients every step of the way while our physicians are ready to diagnose & deliver treatment. We provide innovative health care services through the elegant mixture of technology, science and patient care.
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New! 6 days agoWork on multiple meetings: regional, ACS Spring/Fall, specialty conferences and events simultaneously. Provide timely, outstanding customer service for internal and external clients. Respond in a timely manner to customer inquiries. Follow procedures.
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New! 6 days agoUnderstands requirements and details of each event. Understands customers needs and wants. Plans and organizes events with attention to time and capacity constraints. Schedules staff and communicates event details to staff. Tracks and receives payments.
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FeaturedNew! 6 days agoDevelops maintainable code that meets project, organizational, and customer technical standards in at least one programming language, associated framework, and key libraries. Support the indexing and searching of data using ElasticSearch.
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New! 6 days agoResponsible for handling pre-litigation personal injury cases from inception to settlement. Duties include: opening and setting up new client files, opening and reporting claims to insurance companies, placing lien holders on notice, drafting letters.
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New! 6 days agoAssist in tracking prospects/donors by keeping records current in ClearView database, entering cultivation/stewardship steps & conducting preliminary research on prospects/donors as needed. Handle projects pertaining to specific fundraising areas.
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